Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by Greg Holden Cycle Paul Pointe-Claire
What do you like about our products and services?

Am a member of Cycle Paul’s Wax Club. Dropped by yesterday for my first chain change… was like an F1 pit stop. In and out in under five minutes. Sweet:)

Report a concern   May 28, 2026 — Rated 10 out of 10 by Ronald Hahn Hardcore Bikes
What do you like about our products and services?

The reason we keep comming back to HCB for all our bike serverice is because you prioritize quick fixes on our kids bikes and you keep prices low on those fixes. The boys are hard on equipment and we really appreciate the service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.E. Landry's Bicycles - Needham
What do you like about our products and services?

I had a flat in my rear tire and Uber'd to your shop. I was helped immediately by Dan, who quickly assessed what I needed to get me back on my bicycle so I could ride home. I appreciated the service and promptness, I barely missed a beat.

Thank you again!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Franz Gruber Breakaway Cycling
What do you like about our products and services?

I came into the shop with my Rollator without an appointment. Dan, nevertheless, fixed the brake cable on my Rollator right away, with me waiting in the shop. I’m so grateful!

Report a concern   May 28, 2026 — Rated 10 out of 10 by V.D. The Bike House
What do you like about our products and services?

Knowledge staff who are always happy to help and answer questions and advise. Great products available too.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Matt Schlotterer Perkiomen Bicycles
What do you like about our products and services?

Extremely enthusiastic service with a personal touch that feels welcoming. Quick response to every request and question. Products in stock that fit my needs and wants. Great location and shop. You go to this bike shop and say what do ya got and then they build it on the spot if it’s in the box. Other shops will push you off or give you some excuse as to why you can’t buy what you’re excited about today. This shop is TOPS!!!

Report a concern   May 28, 2026 — Rated 10 out of 10 by E.K. Schweizer Fahrräder Haushaltwaren
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ich gehe immer wieder gerne in das Geschäft. Weil es eine besondere Auswahl hat und immer freundlich und gut beraten wird

Report a concern   May 28, 2026 — Rated 10 out of 10 by P.L. Trek Bicycle Boucherville
What do you like about our products and services?

Professionnalisme, je suis en confiance de faire affaire avec vous.Merci! Name removed

Report a concern   May 28, 2026 — Rated 10 out of 10 by G.D. Cycles Lampo
What do you like about our products and services?

Ik heb een fantastische fiets gekocht bij jullie. Ik werd zeer vriendelijk en professioneel geholpen bij mijn keuze door mevrouw Veronique. Mijn keuze,viel op een TREK BIKE.
2 dagen later stond mijn fiets klaar, en kreeg ik de volledige uitleg van mijn electrische fiets van mr. Maxime, die mij zeer rustig en vriendelijk heeft bediend.
Het was een plezier om in jullie winkel te kopen.
Ik wens jullie nog alle succes toe in jullie prachtige winkel.
Vriendelijke groeten, Name removed.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.L. Scheller's Fitness & Cycling - Lexington
What do you like about our products and services?

Chad was very responsive and helpful with my new treadmill purchase.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.M. Hills Sport Shop
What do you like about our products and services?

New e bike rider, so far it’s great!

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.R. GoodSpeed Cycles - Homewood
What do you like about our products and services?

sensibility, practicality, nostalgia, and satisfaction

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Peters Township
What do you like about our products and services?

Quick and efficient.

Report a concern   May 28, 2026 — Rated 10 out of 10 by O.Z. Bicycle Store La Roma
¿Qué es lo que le gusta de nuestros productos y servicios?

Excelente atención te muestran los diversos modelos acorde a lo que buscas y la entrega se realiza en el tiempo acordado

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.S. CS Sports Inc
What do you like about our products and services?

The friendly service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.W. Bicycle Doctor Trailside
What do you like about our products and services?

Very friendly and accommodating staff, communicated every step of the way while my bike was in for a tuneup. Reasonable prices, and very reliable.

Report a concern   May 28, 2026 — Rated 9 out of 10 by G.B. Espresso Sports
What do you like about our products and services?

Accueil chaleureux!

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.S. Corner Cycle Cape Cod Inc.
What do you like about our products and services?

Helpful and knowledgeable staff. Quality bikes.

Report a concern   May 28, 2026 — Rated 10 out of 10 by H.S. Magno Bike GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Alles super, nette Leute und Leistung stimmt auch

Report a concern   May 28, 2026 — Rated 10 out of 10 by Wayne Wilson Bicycle Centres of Everett
What do you like about our products and services?

Great service, friendly staff

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.C. The Bicycle Cellar
What do you like about our products and services?

Good service. Nice people

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.A. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Freundlichkeit und schnelles Reparieren. Innerhalb von 20 Minuten war das Fahrrad repariert und ich konnte es so gleich wieder mitnehmen.

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.D. Trek Bicycle Chicago Wicker Park
What do you like about our products and services?

Ted and Charles were both very helpful and very nice. I love the bike and I had a great experience :)

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mike Craynor The Bike Shoppe
What do you like about our products and services?

Great service

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.T. Trek Bicycle Shawnee
What do you like about our products and services?

Friendly service. Replaced my tire tube while I waited.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Shawn Dinkuhn The Broken Spoke
What do you like about our products and services?

You always have what I need in stock and the customer service is always exceptional!

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.R. Wheat Ridge Cyclery
What do you like about our products and services?

They have diverse array of bikes, clothing and good quality parts for road, mountain and gravel bikes.
The service department took excellent care of my bike, quickly working on my disc brakes, tires and making sure the rest of my bike was in good running order. Only suggesting repairs that were needed.
The personnel in the service department were attentive to my concerns and very personable.
Thank you for a great experience.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.W. Bike Mart - Prosper
What do you like about our products and services?

Great and friendly service!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Jake Alexander Bike Line of Middletown
What do you like about our products and services?

The workers are very niec and helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.M. Landry's Bicycles - Natick
What do you like about our products and services?

Good people, nice place to shop!


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