Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   October 15, 2026 — Rated 10 out of 10 by P.S. Blue Ridge Cyclery Warrenton
What do you like about our products and services?

Great experience and cannot thank you enough!

Report a concern   October 15, 2026 — Rated 10 out of 10 by F.B. Trek Bicycle Göttingen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Alles perfekt, super Preis, allerbeste Service!

Report a concern   October 15, 2026 — Rated 10 out of 10 by G.O. Radsport Glock
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die stets freundliche und kompetente Beratung gefällt mir schon seit Jahren.

Report a concern   October 15, 2026 — Rated 10 out of 10 by S.S. Sport Fahrrad Hübel
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Schnelle professionelle Auswechselung der Bremsbeläge und der Bremsscheibe.
Dabei Gutes Beratungsgespräch mit dem Monteur!
Fairer Preis!

Report a concern   October 15, 2026 — Rated 10 out of 10 by A.S. SN-Bikes
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Schnell und unkompliziert ! Angemessener Preis.

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.N. Trek Bicycle Easton
What do you like about our products and services?

If part is on hand in store, they will immediately try to repair the bike.

Report a concern   October 15, 2026 — Rated 10 out of 10 by T.W. Pedal
What do you like about our products and services?

All staff was friendly, knowledgeable and helpful

Report a concern   October 15, 2026 — Rated 10 out of 10 by Neil Henderson Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Paul & Connor were very helpful! Bike and helmet ordered and turned up quickly and well protected! Many thanks

Report a concern   October 15, 2026 — Rated 10 out of 10 by Chris Venicx Trek Bicycle San Marcos
What do you like about our products and services?

Great experience with excellent service and fair pricing
I had a really positive experience at Trek Bicycle. The staff was friendly, helpful, and clearly knowledgeable. They communicated clearly and kept me updated throughout the entire repair process, which made everything straightforward and stress-free.
They handled a warranty issue with my Shimano calipers professionally and efficiently. The cost was very reasonable, and the work was done well. Overall, this is a solid bike shop with great customer service. I’d definitely recommend them and will be back for future service needs.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Shannon Vass Bicycle World
What do you like about our products and services?

Friendly staff, knowledgeable, chill vibe

Report a concern   October 15, 2026 — Rated 10 out of 10 by Tom Fitzgerald Trek Bicycle Warwick
What do you like about our products and services?

Fast and friendly service, took time to answer all my questions and make recommendations

Report a concern   October 15, 2026 — Rated 10 out of 10 by I.P. Trek Bicycle Oro Valley
What do you like about our products and services?

Great customer service. Well versed in what work needed to be done and were upfront with all repairs

Report a concern   October 15, 2026 — Rated 10 out of 10 by Chris Duncan Trek Bicycle Champions
What do you like about our products and services?

Service and staff at Trek are amazing

Report a concern   October 15, 2026 — Rated 10 out of 10 by B.S. Marty's Reliable Cycle - Randolph
What do you like about our products and services?

Quick turn around repair and helpful insights of mechanics of mountain bikes for first buyer. Various repair plans to accommodate all types of riders.

Report a concern   October 15, 2026 — Rated 10 out of 10 by William Lauder Cranky's Bike Shop
What do you like about our products and services?

Very timely service all of the time! Lots of choices for gear and very knowledgeable staff!

Report a concern   October 15, 2026 — Rated 10 out of 10 by I.O. S3 Velo Berlin
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Beratung vor Ort war sehr aufklärend und die Reparatur toll. Herzlichen Dank für das zusätzliches Reinigen.

Report a concern   October 15, 2026 — Rated 10 out of 10 by T.A.M.N. Trek Bicycle Store of Fort Myers
What do you like about our products and services?

Great staff. Always willing and able to take in a bike for repair. Explains things well.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Scott Dozier Trek Bicycle Murfreesboro
What do you like about our products and services?

The service and attention to making everything as comfortable and usable for me while riding really impressed me. Steve was more like a friend than he was salesman. He made sure I was good with overall workings of the bike and patiently answered all questions and demonstrated how to use the equipment on the bike. I am so glad I went Trek Murfreesboro. They have a customer for as long as I can ride.

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle St. Louis Ballwin
What do you like about our products and services?

You had the accessories in stock that I was looking for. And Chris W. was very nice and extremely helpful in answering my questions.

Report a concern   October 15, 2026 — Rated 10 out of 10 by S.G. Equipe Radsport
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr gute Beratung, unkompliziert, guter Service, suchen ideale Lösungen, und zwar nicht nur verkaufsorientiert und grösstmöglicher Profit, sondern was am meisten Sinn macht.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Sam Martin Outspokin Bicycles - Irmo
What do you like about our products and services?

The brake pads were exactly what I needed. Service department helped me to make sure I have the right ones and how to break them in. I did exactly what they said they were perfect. Thanks

Report a concern   October 15, 2026 — Rated 10 out of 10 by A.D. Pedal Power
What do you like about our products and services?

Dilligent, personalized service.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Steve Clark Pedal
What do you like about our products and services?

Bicycle maintenance. Your people are wonderfull

Report a concern   October 15, 2026 — Rated 10 out of 10 by Roger Laurie Phillips Free-Flite Bicycles Canton Road
What do you like about our products and services?

It's always a pleasure to shop at Free Flite Canton Rd. Love dealing with Bobby, Zack, and Daniel!

Report a concern   October 15, 2026 — Rated 9 out of 10 by F.G. Guijarro Alfaz
¿Qué es lo que le gusta de nuestros productos y servicios?

NOS gusta vuestro productie y vuestro servicekosten

Report a concern   October 15, 2026 — Rated 9 out of 10 by R.L. Wheelbase Lake District
What do you like about our products and services?

Competitive prices and very good customer service 👍

Report a concern   October 15, 2026 — Rated 10 out of 10 by D.W. Trek Bicycle North Raleigh
What do you like about our products and services?

Nolan was very informative and friendly to me. I got in there for help with a couple of bike fixes which I did not understand, and he was efficient and a very chill guy to speak to. He even demonstrated how to fold my bike (it was foldable) and let my mother record the process for me while I was at work. Loved his service honestly.

Report a concern   October 15, 2026 — Rated 10 out of 10 by P.Z. Troutdale Bikes
What do you like about our products and services?

The willingness of the owner and employees to spend a lot of time with me, unannounced, to find the best bike for me; it is hard to receive that kind of service and attention these days. The bike was ready ahead of schedule, an unexpected bonus. The entire experience was well worth the drives from Hood River to Troutdale, thanks and see you soon again.

Report a concern   October 15, 2026 — Rated 10 out of 10 by F.G. Trek Bicycle San Antonio South
What do you like about our products and services?

Very friendly and prompt with service. Eric was all ears when I was explaining my problem. Fixed my bike very quickly

Report a concern   October 15, 2026 — Rated 10 out of 10 by S.B. Trek Bicycle Concord
What do you like about our products and services?

Always prompt service. Good technicians. Friendly too!


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