Customer Testimonials
I was grateful for the service I received at Cycle Werks BG this past week. I'm glad I took the chance to stop in!
親切に対応していただき有難うございました。
The people at Trek are very kind, knowledgeable and generous. They have a genuine interest in helping people progress in their cycling and can relate to anyone who comes in. No matter the riding level, they love to help customers start and continue riding.
Nothing was a hassle and was given honest answers. Was up sold the extra equipment needed for safety and security and was advised of servicing, importance of keeping the receipt for insurance or thief purposes. Was also introduced to my new bike and given a run down. I think the staff and sales team would however, benefit in a updated remodel of the working environment (overdue refit) and improved social media sales and marketing.
NA
Employees are very friendly and helpful
The salesperson was very friendly and helpful in picking out and fitting a helmet for our granddaughter.
Service was exceptional! Charlotte helped me get the bike out of my car, fixed the flat in just a few minutes, then helped me get the bike back into the car. All with a smile. Great experience!
Called it to ask for a specific part while on a time crunch. The front desk were very polite, knew what they were talking about, and got me the part I needed expeditiously. Highly recommend to others.
Great service from Alex at Trek Belmont :)
Alex was very knowledgeable, helpful and accommodating with my new bike purchase and build (recommending and fitting of accessories, without being pushy).
Freundliches Personal
What I like the most about Criterium, is the excellent service. The staff is knowledgable and friendly. The service team is very capable, competent, and friendly! I also like the significant product selection available at Criterium. I won’t go anywhere else for my bike needs.
Friendly knowledgeable expert service.
Excellent friendly service
Always anxious to help when needed.
Excellent service and quality work! Very friendly and informative!
Great service, quick and friendly staff
Great Staff
Son inovadores
Your service was efficient, quick, and quality at a good price. It took less than an hour to take care of my flat tire. Thank you!
The staff are always very helpful. I don't feel like I'm being pressured. Always very patient, answer any questions I have with thoughtfulness and patience.
Great friendly and fast service!
I love the quality of the products and the options available.
Rochester Bike shop is a great family bike store who listen to what you need and try to find the right solution. The staff are all really knowledgeable and passionate about cycling. They have a great range of products and an excellent service department all down town Rochester.
Very helpful staff members and extremely pleasant
The customer service is always outstanding. We enjoy visiting. Checking out the new bikes and all the accessories is always a good time.
The bike feels perfect after taking it there and even though they made a mistake they made up for it with faster service and the workers are very nice and respectful and will help you out with whatever you need
I was very pleased with the selection of bikes to choose from and the service provided. Noah did a great job of answering my questions and installing the options I purchased!
The staff easy to talk to the service was excellent and the price was was affordable
Great people
Great shop