Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle St. Albans
What do you like about our products and services?

Great friendly, progressive and knowledgeable service from Alex and the team.
Alex guided us to find the right bike in the right size. When we collected it he helped set it up exactly right to fit. We’ve been out for the first ride and we love it.

Big thanks to Alex and the team at Trek St. Albans!

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.D. Trek Bicycle Rockville
What do you like about our products and services?

Friendly and knowledgeable service. Brenda was great about pointing out some clothing items I had not considered before. Thank you, Brenda, for the finds!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Chris Horan Phat Tire Fayetteville
What do you like about our products and services?

Great service

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.P. Colonial Bicycle Company
What do you like about our products and services?

Colin and crew are professionals. Great group of people, would highly recommend!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Serena Amlie Trek Bicycle Redmond
What do you like about our products and services?

I love my bike! And the sale was very helpful!

Report a concern   April 4, 2026 — Rated 10 out of 10 by T.S. Trek Bicycle Columbus Dublin
What do you like about our products and services?

I was quickly helped to get a new tire. The friendly employee got me checked out, and my tire was replaced within 15 minutes. I'll definitely be back for future bike maintenance.

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.H. Smith's Bike Shop
What do you like about our products and services?

Excellent customer service! I was greeted upon arrival and never felt pressured into buying anything. I left happy with the bikes I purchased and I know the quality is sure to last!

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.J. Cycles UK Leigh-on-Sea
What do you like about our products and services?

Very friendly staff and very helpful would highly recommend taking your bike there for repair work.

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.B. Wheat Ridge Cyclery
What do you like about our products and services?

Absolutely love this store and location especially. I've now bought 2 bikes from them and each time they have been super helpful and friendly, making the process simple and smooth. I go out of my way to visit this location and will happily continue to do so. 10/10 would recommend Wheat Ridge Cyclery.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Bob Goodrich Landis Cyclery - Scottsdale
What do you like about our products and services?

Your stores keep the products I need in stock and your staff if helpful and friendly.

Report a concern   April 4, 2026 — Rated 10 out of 10 by A.W. Outdoor Recreational Equipment
What do you like about our products and services?

Friendly knowledgeable employees, fair prices, large selection of bicycles.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Dwight Sandvold Bicycle Doctor Trailside
What do you like about our products and services?

Service department is knowledgeable. They also have parts in stock.
Great variety of bikes, skis and gear.

Report a concern   April 4, 2026 — Rated 9 out of 10 by C.D. Landry's Bicycles - Needham
What do you like about our products and services?

Good advice on repair service.

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.T. Island Bicycles
What do you like about our products and services?

10 out of 10. Adam and the team went above and beyond to make sure we were 100% happy with our bikes. Quality of the bikes was excellent and customer service was phenomenal. We bought two bikes and could not be happier.

Report a concern   April 4, 2026 — Rated 10 out of 10 by T.T. Foothill Cyclery
What do you like about our products and services?

Once again the gang at Foothill came thru! Tightned up my Rocky Mt PowerPlay. Quick service and friendly to boot. It's really nice to have a bike shop that recognizes me when I walk in. Josh has got a great staff! They won my business long ago and continue to impress!

Report a concern   April 4, 2026 — Rated 10 out of 10 by P.W. Trek Bicycle Store of Charleston
What do you like about our products and services?

Friendly staff and willingness to transfer parts from one store to another for my convenience.

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.V. Mole Hill Bikes
What do you like about our products and services?

The service here is always professional and timely. Their knowledge of all things bike related is great. Very nice and helpful staff. Highly recommend!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Frank Shock A & B Cycle
What do you like about our products and services?

They offer a wide variety of bicycles to choose from, and they are very knowledgeable about helping you select one, the Services top drawer in every way! They stand behind their product. I appreciate them very much.

Report a concern   April 4, 2026 — Rated 10 out of 10 by T.O. Landry's Bicycles - Charlestown
What do you like about our products and services?

Buying first bike. The staff was very educational and helpful

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.N. The Bike Shop Central
What do you like about our products and services?

Staff is super friendly and knowledgeable.

Report a concern   April 4, 2026 — Rated 10 out of 10 by P.M. Danny's Cycles - Darien
What do you like about our products and services?

Friendly, quick, easy, cheap. Overall great experience

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.L. Country Pedaler
What do you like about our products and services?

Fast and friendly service!

Report a concern   April 4, 2026 — Rated 10 out of 10 by B.R. Fox Firestone Bicycles
What do you like about our products and services?

Excellent customer service

Report a concern   April 4, 2026 — Rated 10 out of 10 by Taryn Panetta Greenwich Bicycles
What do you like about our products and services?

Great in stock items! Was able to get me the exact bike my son wanted just in time for his birthday!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Joey Mahmoud Trek Bicycle Houston Memorial
What do you like about our products and services?

Easy, fast and great support/service. This is my 7th bike from this shop and will continue to go back.

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.M. Loom City Cycles
What do you like about our products and services?

Helpful and available. Our second hand bike for a grandchild was returned looking like new.

Report a concern   April 4, 2026 — Rated 10 out of 10 by A.W. Jax Bicycle Center - Claremont
What do you like about our products and services?

I’m not happy about the Claremont location closing. Been going there for about 10 years. It was the best bike shop around even though Incycle is closer to me. Incycle sucks! The staff in Claremont was friendly and professional and knew there stuff. I bought a Madone based on the recommendation from Jose. Also bought a Fuel EX there as well. Bring back the shop. There are so many cyclists in the area but few, if any, quality bike shops.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Michael Palaski MACOMB BIKE
What do you like about our products and services?

Excellent customer service!! Knowledgeable staff.

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.B. Freewheel Bike Minnetonka
What do you like about our products and services?

Quality work done in a timely fashion. My go-to bike shop for service and repairs.

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.W. Rats Cycles Springfield
What do you like about our products and services?

Efficient and affordable.


Privacy Policy