Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 5, 2026 — Rated 10 out of 10 by Martin Schmidt Radsport Jachertz GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die wie immer schon seit 30 Jahren super Beratung beim Kauf von Fahrrädern und Zubehör und Unterstützung wenn es mal nicht läuft.

Report a concern   April 5, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Boulder
What do you like about our products and services?

Nick handled the entire process of getting me into a new bike and went above and beyond! Patient, communicative, thorough.

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.P. Pedal! Bicycle Co
What do you like about our products and services?

Personal, friendly, always helpful.

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.R. Gregg's Cycles - Greenlake
What do you like about our products and services?

Everyone that works there is friendly, knowledgeable, and seem genuinely interested in helping whenever I’m in.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Duncan Davidson The Bike Shop South
What do you like about our products and services?

Second bike bought from them. Excellent service. Tom our sales person was more than knowledgeable about the product and set the bike up. Got us everything we needed.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Carolyn Olson Freewheel Bike Eden Prairie
What do you like about our products and services?

Everyone was very nice and helpful. Top notch in my book!

Report a concern   April 5, 2026 — Rated 10 out of 10 by R.H. Bike Line of Middletown
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.S. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Tolle Auswahl an Woom-Fahrrädern für meine Kinder, tolle Beratung, obwohl wir erst kurz vor Ladenschluss gekommen sind. Immer wieder gerne.

Report a concern   April 5, 2026 — Rated 10 out of 10 by David Lahr Trek Bicycle Lancaster
What do you like about our products and services?

They are very knowledgeable about everything with every parts of the bicycle

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Informed sales team

Report a concern   April 5, 2026 — Rated 10 out of 10 by Michael Kisha Eddys Bike Shop - Akron
What do you like about our products and services?

Great customer service and feedback

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Springfield
What do you like about our products and services?

Very friendly and professional service. You can tell they value customer service.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Adam Warner The Bike Shoppe
What do you like about our products and services?

The service is excellent! Everyone we spoke to was knowledgeable and helpful. I had a concern about the bike I bought and the owner took the time to ride my bike until he felt comfortable that the bike was functioning properly. I also got a really good price!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Robbert Sloot Van Der TRI-BIKE ARUBA
What do you like about our products and services?

Very good explanation by skilled employees

Report a concern   April 5, 2026 — Rated 10 out of 10 by E.R. Trek Bicycle Janesville
What do you like about our products and services?

Very professional personal work in there

Report a concern   April 5, 2026 — Rated 10 out of 10 by Lee Nyachae Trek Bicycle Washington D.C. Georgetown
What do you like about our products and services?

Chris at Georgetown wasof immense help.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Josh Quinones Trek Bicycle Cambridge
What do you like about our products and services?

Service was speedy and affordable. Better yet, it’s great to have a place I trust to take good care of my bike and of me as a customer.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Eric Decker Pine Mountain Sports
What do you like about our products and services?

good service done on time

Report a concern   April 5, 2026 — Rated 10 out of 10 by Eric Mitchell Action Sports
What do you like about our products and services?

Everyone working at Action Sports is very friendly and knowledgeable. They are eager to help and full of encouragement to all who want to start bike riding. I also really appreciate that they save all purchase information on their system and can help identify what replacement parts are needed. Their repair shop is also really great. They can fix just about anything and also do tune ups and even wash the bike.

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.R. Gregg's Cycles - Greenlake
What do you like about our products and services?

Good stock, pretty reasonable prices, but the staff is top-notch. Every time I've come in with a weird problem or stupid question, a tech has taken a minute or two to give me the options for addressing it, pointed me to a product that does the job, weighed cost-benefit factors in my purchasing decision, or actually given me step-by-step instructions. They're all unfailingly polite and good listeners.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Tina Ewing Trek Bicycle Springfield
What do you like about our products and services?

The staff is very knowledgeable, patient and willing to share biking best practices. Highly recommended.

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.V. Kamikaze Bikes
What do you like about our products and services?

Always excellent!!!
Thank you :)

Report a concern   April 5, 2026 — Rated 9 out of 10 by R.R. Idaho Mountain Touring
What do you like about our products and services?

first visit, had work done on my mt bike. both guys who helped at checkin and pickup were helpful and knowledgable. everyone in the store was friendly

Report a concern   April 5, 2026 — Rated 10 out of 10 by H.K. Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Friendly and effeciant!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Zena Jacobi Jax Bicycle Center - Irvine
What do you like about our products and services?

Very helpful. Very friendly.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Laurie Kaiser Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

“They provided excellent service and truly went above and beyond for my daughter’s bike. The team was friendly, knowledgeable, and made the entire experience easy and enjoyable. I really appreciate the care and attention they put into making sure everything was perfect.”

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.E. Ray's Bike Shop - Bay City
What do you like about our products and services?

Great quality

Report a concern   April 5, 2026 — Rated 10 out of 10 by H.S. Trek Bicycle Henderson
What do you like about our products and services?

Even though the completion date was not met, the staff did everything it could to provide good service. It made a special effort to deliver the bikes to our home after hours!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Mark Jeffers Trek Bicycle Southlake
What do you like about our products and services?

Ray, Corey, and all of the techs and staff at the Southlake store are highly knowledgeable and EXTREMELY helpful and responsive. I'll be a Trek customer for life because of them!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Robert Golden Trek Bicycle Arlington South
What do you like about our products and services?

The hospitality, it's always freandly there


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