Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 24, 2026 — Rated 10 out of 10 by Linda Dean A & B Cycle
What do you like about our products and services?

My terra trike evo has 3060 miles. Got new tires and some repairs done after a crash. Great job and friendly knowledgeable staff.

Report a concern   May 24, 2026 — Rated 9 out of 10 by G.N. Wheel & Sprocket, Evanston
What do you like about our products and services?

Your store in Evanston has very good customer service. Can get very busy on the weekends. I have been enjoying my trek bike for several years now.

Report a concern   May 24, 2026 — Rated 10 out of 10 by S.H. Riverbrook - Hayward
What do you like about our products and services?

Good people and Good products

Report a concern   May 24, 2026 — Rated 10 out of 10 by Denis Blouin Ridley's Cycle
What do you like about our products and services?

Thrilled with my Trek Fx 3, it's everything I was hoping it would be. Thank you Johnny and the rest of the team at Ridley's. Your advice and service was excellent... much appreciated!

Report a concern   May 24, 2026 — Rated 10 out of 10 by N.P. Trek Bicycle Tacoma North End
What do you like about our products and services?

Durability, GREAT customer!

Report a concern   May 24, 2026 — Rated 10 out of 10 by TREK Bicycle 大阪本町
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

丁寧な接客でした。
ありがとうございました。
今後のメンテもよろしくお願いいたします。

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.S.H. Freewheel Bike Minnetonka
What do you like about our products and services?

Friendly. Knowledgeable.

Report a concern   May 24, 2026 — Rated 10 out of 10 by summer barnes Bike Mart - Richardson
What do you like about our products and services?

The quality time that spent on each customer and patience and listening to needs and helping find a fit. Joe is amazing

Report a concern   May 24, 2026 — Rated 10 out of 10 by C.M. Kegel's Bicycle Store
What do you like about our products and services?

I don't go anywhere else. The people and service are top notch and I appreciate that

Report a concern   May 24, 2026 — Rated 10 out of 10 by E.L. Trek Bicycle Warwick
What do you like about our products and services?

Very helpful and friendly staff. Good communication.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.H. Ben's Bikes Sequim
What do you like about our products and services?

Very knowledgeable.

Report a concern   May 24, 2026 — Rated 9 out of 10 by R.S. Caledon Hills Cycling
What do you like about our products and services?

Friendly and knowledgeable service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by S.W. Landry's Bicycles - Boston
What do you like about our products and services?

excellent service

Report a concern   May 24, 2026 — Rated 10 out of 10 by Gary Niles Trek Bicycle Grand Blanc
What do you like about our products and services?

Everyone’s very professional and very personal.

Report a concern   May 24, 2026 — Rated 10 out of 10 by K.H. Cyclesmith - Dartmouth
What do you like about our products and services?

Helpful staff and reasonable prices

Report a concern   May 24, 2026 — Rated 10 out of 10 by K.A.F.S. Bicycles East
What do you like about our products and services?

I was fortunate to go during the week which was an apparent quiet time in the store, providing a personalized experience, with plenty of time for my questions to be answered. Trial ride and professional fitting to the bike.
Grateful for the experience and recommendations from a very experienced and professional staff.
Highly recommend

Report a concern   May 24, 2026 — Rated 10 out of 10 by Kim Connelly Trek Bicycle O'Fallon
What do you like about our products and services?

EXCELLENT customer service at the O'Fallon Mexico Rd location. Couldn't be a more enthusiastic, helpful and kind group of guys. I've purchased 3 bikes there - wouldn't go anywhere else!

Report a concern   May 24, 2026 — Rated 10 out of 10 by L.S. Trek Bicycle Houston Westchase
What do you like about our products and services?

Great service team!

Report a concern   May 24, 2026 — Rated 9 out of 10 by 田上 宏典 バイクプラス 三郷店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

私、ロードバイクに関する知識が
初心者レベルなんですが
大変、製品等に対する説明で とっても丁寧でわかりやすいです。
今後とも何かと相談したいと思います。
よろしくお願いします。

Report a concern   May 24, 2026 — Rated 10 out of 10 by B.B. Rochester Cycling
What do you like about our products and services?

Very helpful fixing my bike brakes quickly.

Report a concern   May 24, 2026 — Rated 10 out of 10 by S.M. Bike World (West Des Moines)
What do you like about our products and services?

Joe was excellent! Very knowledgeable and very willing to help! Had a very comfortable buying experience even when at the last minute I changed my mind and tried one more bike and that was the one I choose. Would very much recommend Bike World to others!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Steven Nail Phat Tire Rogers
What do you like about our products and services?

Rocket and Scott are a great team! Very helpful and professional catering to their clients needs. Love the sale process and the service after. Love this place!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Kevin Shea Big Dave's Bikes
What do you like about our products and services?

I really appreciated the walk-in repair on my e-bike tire. Not so easy to repair one these days. 2 tacos later I was out the door with new grips for my 2006 Giant Trance. ( Yes, I still have it and that was the original purpose of the visit) The tire was done and Matt is the hero.

Kevin Shea
Pleasant Hill

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jen Guiry City Cycle
What do you like about our products and services?

Very professional and friendly

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.H. V5 Cycles
What do you like about our products and services?

Dropped bike off for tubeless flat tire. Done within an hour. Great service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Dan Pittman The Bike Lane - Reston
What do you like about our products and services?

Always top notch and professional staff

Report a concern   May 24, 2026 — Rated 10 out of 10 by David Dinger Gateway Cycle
What do you like about our products and services?

Troy is the Best!!!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Michael Liggett Trek Bicycle Arlington Clarendon
What do you like about our products and services?

Great service after the sale! The staff here are professional, friendly, and eager to help.

Report a concern   May 24, 2026 — Rated 9 out of 10 by TREK Bicycle 神戸三宮
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

商品の説明が適切でした

Report a concern   May 24, 2026 — Rated 10 out of 10 by C.N. Cycle Paul Pointe-Claire
What do you like about our products and services?

Great service always friendly.


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