Customer Testimonials
Your store in Evanston has very good customer service. Can get very busy on the weekends. I have been enjoying my trek bike for several years now.
Good people and Good products
Thrilled with my Trek Fx 3, it's everything I was hoping it would be. Thank you Johnny and the rest of the team at Ridley's. Your advice and service was excellent... much appreciated!
Durability, GREAT customer!
丁寧な接客でした。
ありがとうございました。
今後のメンテもよろしくお願いいたします。
Friendly. Knowledgeable.
The quality time that spent on each customer and patience and listening to needs and helping find a fit. Joe is amazing
I don't go anywhere else. The people and service are top notch and I appreciate that
Very helpful and friendly staff. Good communication.
Very knowledgeable.
Friendly and knowledgeable service.
excellent service
Everyone’s very professional and very personal.
Helpful staff and reasonable prices
I was fortunate to go during the week which was an apparent quiet time in the store, providing a personalized experience, with plenty of time for my questions to be answered. Trial ride and professional fitting to the bike.
Grateful for the experience and recommendations from a very experienced and professional staff.
Highly recommend
EXCELLENT customer service at the O'Fallon Mexico Rd location. Couldn't be a more enthusiastic, helpful and kind group of guys. I've purchased 3 bikes there - wouldn't go anywhere else!
Great service team!
私、ロードバイクに関する知識が
初心者レベルなんですが
大変、製品等に対する説明で とっても丁寧でわかりやすいです。
今後とも何かと相談したいと思います。
よろしくお願いします。
Very helpful fixing my bike brakes quickly.
Joe was excellent! Very knowledgeable and very willing to help! Had a very comfortable buying experience even when at the last minute I changed my mind and tried one more bike and that was the one I choose. Would very much recommend Bike World to others!
Rocket and Scott are a great team! Very helpful and professional catering to their clients needs. Love the sale process and the service after. Love this place!
I really appreciated the walk-in repair on my e-bike tire. Not so easy to repair one these days. 2 tacos later I was out the door with new grips for my 2006 Giant Trance. ( Yes, I still have it and that was the original purpose of the visit) The tire was done and Matt is the hero.
Kevin Shea
Pleasant Hill
Very professional and friendly
Dropped bike off for tubeless flat tire. Done within an hour. Great service.
Always top notch and professional staff
Troy is the Best!!!
Great service after the sale! The staff here are professional, friendly, and eager to help.
商品の説明が適切でした
Great service always friendly.

My terra trike evo has 3060 miles. Got new tires and some repairs done after a crash. Great job and friendly knowledgeable staff.