Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 14, 2026 — Rated 10 out of 10 by R.S.K. Trek Bicycle Dayton Kettering
What do you like about our products and services?

Great customer service & well-stocked bikes/accessories!

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.B. Wheels In Motion
What do you like about our products and services?

Everyone is always helpful and knowledgeable.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Corinne Makarewich Shenandoah Bicycle Company
What do you like about our products and services?

Friendly and knowledgeable staff. Helped me find the right bike for my son.

Report a concern   June 14, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Williamsburg
What do you like about our products and services?

Friendly and helpful.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Carl Horton Bicycle Garage Indy 82nd Street
What do you like about our products and services?

Great staff, service and merch.

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Hameln
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Eine sehr freundliche Beratung und Betreuung

Report a concern   June 14, 2026 — Rated 9 out of 10 by M.G. Ray's Bike Shop - Bay City
What do you like about our products and services?

Knowledgeable staff. Good inventory of parts.

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.B. Still Ride Bike Shop
What do you like about our products and services?

I was immediately helped with my search for pedals and the sales tech mentioned the difference in pedal removal and installation in the size of the wrench needed. This is the kind of help that I like. Keep up the good work!

Report a concern   June 14, 2026 — Rated 10 out of 10 by Mike Farris Pee Dee Bicycle Myrtle beach
What do you like about our products and services?

It’s always a pleasure to visit the shop. Whether getting service, purchasing products, or seeking advice, the Team always knows me by name and graciously take of my needs. I’ve purchased 3 bike from PeeDee. The sales team always listened to my needs and what I wanted to accomplish. They put me on the right bike at the right time! Bike service is beyond compare. I have total confidence in their ability to take care of my bike. There are several bike shops close to my home. However, I drive 35 miles to get my bike taken care of!

Report a concern   June 14, 2026 — Rated 10 out of 10 by L.K. Trek Bicycle Wildwood
What do you like about our products and services?

Professional and white you wan service

Report a concern   June 14, 2026 — Rated 10 out of 10 by Rich Lang Brielle Cyclery
What do you like about our products and services?

Great group here. Extremely knowledgeable, friendly service. Been a customer for 17 years.
Simply the best!

Report a concern   June 14, 2026 — Rated 10 out of 10 by Suzi Marty Kinczel Trek Store of Highland Park
What do you like about our products and services?

Great staff, incredibly knowledgeable and friendly.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Denzil Rankine Forge 1860
What do you like about our products and services?

Wonderful service ethos. Keep it up! It makes a big difference. I came in to find out about how often I should change the gunk in my tubeless tyres – not sure what to expect - within 20 minutes it had been done for me and I’d had a delicious coffee.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Rainer Stemmler CUBE Store Hermsdorf
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetente und stets freundliche Beratung, auch mal nach der offiziellen Arbeitszeit.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Kim Chance Bike Mart - Prosper
What do you like about our products and services?

The staff are always so helpful and friendly! The store is clean and organized and the inventory is great! If they don’t have what you need , they can have it delivered from another store or order from their vendors!

Report a concern   June 14, 2026 — Rated 10 out of 10 by K.L. Rick's Bike Shop
What do you like about our products and services?

Great sevice

Report a concern   June 14, 2026 — Rated 10 out of 10 by B.E. Trek Bicycle Washington D.C. Georgetown
What do you like about our products and services?

Excellent experience purchasing and fitting a new Trek hybrid in your Georgetown store. The sales team were real pros, with tons of expertise and helpful suggestions.

Report a concern   June 14, 2026 — Rated 10 out of 10 by P.D. Two Wheels One Planet
What do you like about our products and services?

I brought my bike in for a new chain and brake pads. The service was completed in less than an hour while I had a great lunch next door. The service department was friendly and nice and provided advice on how to prevent breaking my chain in the future. Always an awesome experience at the shop not even to mention the donut holes and french toast.

Thanks for keeping my rubbers on the dirt boys!!

Happy Trails!!

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Plainview
What do you like about our products and services?

Really friendly people in the Plainview store. Enthusiastic, knowledgeable, and eager to help. First name removed (in service and repairs) was especially great.

Report a concern   June 14, 2026 — Rated 10 out of 10 by K.B. Landry's Bicycles - Natick
What do you like about our products and services?

Great customer services, very helpful in picking a bike for my daughter

Report a concern   June 14, 2026 — Rated 10 out of 10 by Jeanette Ortiz Helen's Cycles Santa Monica
What do you like about our products and services?

I bought my first road bike and the staff was so friendly and so helpful

Report a concern   June 14, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Newport News
What do you like about our products and services?

Always friendly and accommodating for any type of rider.

Report a concern   June 14, 2026 — Rated 10 out of 10 by K.Z. Pine Mountain Sports
What do you like about our products and services?

Friendly, helpful, convenient.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Jeff Coppes Bicycle Garage Indy 82nd Street
What do you like about our products and services?

Extensive inventory, VERY helpful staff, just a great combination of merch and people.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Richard Munson Trek Bicycle Springfield
What do you like about our products and services?

Reasonable price, great service, knowledgeable staff.

Report a concern   June 14, 2026 — Rated 10 out of 10 by H.T. Bicycles Plus
What do you like about our products and services?

They have a good selection of bikes and accessories.

As important as the equipment, if not more, is the quality of their services and customer care. I think they excel in both areas. I would strongly recommend this company.

Report a concern   June 14, 2026 — Rated 10 out of 10 by D.A. Lewes Cycle Sports
What do you like about our products and services?

Ben was very helpful and knowledgeable

Report a concern   June 14, 2026 — Rated 10 out of 10 by Stephen Pauley Oberlin Bike Shop
What do you like about our products and services?

Thanks Randy,
Great service.
Your team was professional, courteous, and polite.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Judy Atkins Trek Bicycle Midland
What do you like about our products and services?

Great bikes and excellent customer service

Report a concern   June 14, 2026 — Rated 10 out of 10 by Steve and Toni Albert Trek Store Sebring - Bike Shop
What do you like about our products and services?

It’s to soon to tell. Just purchased trike yesterday.


Privacy Policy