Customer Testimonials
I had a great experience getting everything I need to upgrade my ride. They were so helpful with fitting to my needs and budget and got the bike quickly!
Very knowledgeable, friendly, and quick service.
Well I haven’t ridden the bike but it seems like it’s a new bike and for a reasonable price. Communication was great too. I’m a big fan of Freewheel.
Bought my new bike with a cycle to work voucher, got in touch with the shop to reserve my bike and the staff couldn’t have been more helpful, when it came to pick it up was all done in five minutes, definitely come back again, quick and easy no hassle and friendly staff
You always have what I need. Very friendly team!
Very knowledgeable. Committed to customer service in every way. Make professional recommendations even if it doesn't immediately benefit the store
Very good service and bike is excellent
I thought the mechanic was very knowledgeable and helpful.
Great team. You walk in, they know me by name and I have only started shopping and getting service there for six months. It’s a little more of a drive for me, but well worth it. They are trusting, professional and knowledgeable about the business of cycling.
expertise et courtoisie
The people you have working at Macomb Bike are informative and knowledgeable. Super friendly too. Makes all the difference.
Very professional
本日は丁寧な接客ありがとうございました。
スポーツ自転車初心者のため質問ばかりになってしまいましたが、丁寧に回答していただき気持ちよく買い物をすることができました。
またお伺いしたいと思います。
I think the products are high quality, the staff was very knowledgeable and helpful.
This Trek Bicycle shop is great. Great customer service.
Excellent service. Very reasonable cost on repairs. Highly recommend.
Those services always on point on a scale of one to 10 I give them a strong team very knowledgeable, friendly and courteous also super funny guys
The salesman was knowledgeable and very friendly.
Knowledge was great. Friendly and inventory was excellent
First of all that Evan is there. I bought my FX Port 5 from Evan at the Warwick RI store and he is great. Second, a Trek company store knows my bike well.
Phenomenal service and promptness
Staff is super friendly and helpful. I’ve owned multiple Trek bikes and they have been reliable and have lasted.
Friendly, very competent, helpful.
Great customer service, knowledgeable, and friendly.
Products are of a good standard and have bought Trek / Bontrager on the past although I'm not a huge fan.
Great service at Kingwood from Craig and staff.
Have already recommended Trek Kingwood to others and they've had work done
Knowledgeable staff, wide selection of cycling products, feels like a cycling superstore.
Excellent, attentive service. Lots of bikes for kids to adults, including electric. This is a place for the serious rider too.
The staff, especially the mechanics, are knowledgeable, and perform the work quickly. The sales staff also knowledgeable and make valuable recommendations
Excellent service. Knowledge of various bike types and brands. Competitive pricing. Friendly.
Doug Downey

Purchased an e-bike recently followed by some accessories. Great customer service experience in this local family owned business. Highly recommended!