Customer Testimonials
Great service, fair prices.
Knowledgeable staff and very helpful and friendly.
This is a very warm and welcoming cycling shop. Beginners and experienced alike are all treated kindly and with attention. The staff will say hi when you walk in, offer to help, or if you desire just let you browse. Claudia has great custom service along with the technicians, Dave and Alan, fixing the bikes. It feels like a place I just want to hang out....and provide them my business.
Excellent and knowledgeable service. Quick turnaround time also!
Mike the owner took good care of me. Seems like a really good bike shop.
paid attention to what I ask of them & then took care to order in all the parts & installed everything just how I wanted. Front desk very helpful & the guys in the back took care of all the details. Thank you Trek of Mount Pleasant !
Services when you need them done correctly and timely.
Friendly and warm atmosphere. Quick service
Bike was good to ride. Staff was helpful and courteous. Support local business!
Timely, professional, reliable.
Cycology is always great to deal with
The great crew @ Trek in Silverdale eagerly took on my unique challenge, repairing the parking brake on my golf pushcart, and were successful. Thanks to the entire team!
Products are great....very good quality and the service is outstanding! Staff is always helpful and there is a quick turnaround on any repair services.
as always they are extremely knowledgeable and professional and service is always the best.
Tech listened. Made helpful suggestions. Work was completed quickly. Overall great service.
Service rapide et courtois!
Merci
GREAT Customer Service
High skilled mechanics
I recently purchased a new bike and I couldn't be happier. From the moment I walked in, Larry was amazing. Friendly, knowledgeable and genuinely interested in helping me find the right fit. He listened to what I wanted in a Bike and then presented several for me to check out. He explained the pros and cons of each bike and helped me decide what bike met my needs. The fitting process was thorough, and he ensured the bike was perfectly adjusted before I left.
The entire process felt smooth and enjoyable, and it's clear they cae about their products and their customers.
I highly recommend them.
Quality of the service and the work completed. Friendly, Supportive and Knowledgable Staff. Positive experience.
Very good and fast service.
First class service everytime I go to this store. I bought my bike here and recently went back for help with my tires, Josh S helped and could not have been nicer, I highly recommend this Trek store if you are looking to purchase or advice. Thanks !
Great quality, craftsmanship, and engendering at a fair price.
Everyone at the shop is always super helpful. By far my favorite bike shop in the area! Especially since I am inexperienced in mountain biking and ask a lot of questions haha.
Good producks grreat ser ice
From the first call answered quickly & pleasantly to the fast tire replacement & repair, I could not have been happier! Excellent staff & service!!!
Tom was a wonderful help. He explained in full detail the difference in bikes as I wasn’t sure what I really wanted. He made sure the bike was comfortable for me and that I knew how to use it when I test rode it.
When my husband came back with me he explained things again to him. Very patient. Tom always made sure that I understood what he was talking about and that this was a bike that I wanted and was comfortable on it.
Dan
Friendly service
Great service all my questions were answered nothing was hidden