Customer Testimonials
After less than two minutes, I was greeted by a very cordial and helpful young woman who led me straight to the Bontrager RT Flare which I'd called about the previous day. She rang up the transaction, I thanked her and off I went. :)
Quick and great communication
Really helpful, excellent advice and my bike is now better than new.
Great knowledgeable staff.
From the team to the service always a top job. 5 stars every time
Sie machen immer top Arbeit und es macht richtig Spaß, von Ihnen unsere Räder reparieren zu lassen. Wir sind jedes Mal sehr zufrieden mit ihrer Arbeit und das können wir beruhigt sagen, denn wir waren schon bei verschiedenen anderen Fahrradwerkstätten.
Gratulation für Ihre tollen Mitarbeiter und Ihre tolle Arbeit. Wir kommen immer wieder gerne!
I recently took in my 35 year old Jamis bicycle for new tires and an overall tune-up. I just picked it up and it looks great. I can't wait to ride it later this week. They even touched up some dings with matching paint they happened to have. It looks pretty sharp!
Overall a very nice store and helpful sales people
Great price on replacement and service was amazing from Reuben
Overall process was great, from check in to return. The bike was in great condition and was a nice way to test out a model that I've not tried before.
Helpful and knowledgeable staff
Great mechanic on site and Friendly customer services. Good selection of Trek products. Highly recommend!!
Your staff are extremely excellent to work with. Megan is a great customer service employee. All your staff are very customer focused and help me with putting my new bike rack on my car and removed the old one. I have visited several times this year and always have great customer service. Thank you
매우 만족합니다. 아이 자전거 구매하려고 방문했는데, 관리 방법부터 아이한테 맞춤형 설명까지 너무나 친절하게 응대해주셨습니다. 구경할 때부터 구매하는 과정 내내 친절하게 설명해주셔서 주변 지인들한테 계속 추천하고 있습니다.
Extremely personable staff, were more than willing to help me surprise my wife with a new ebike for our anniversary.
Das gekaufte Fahrrad fährt sich prima! Ich kann jederzeit während der Öffnungszeiten in den Laden kommen und werde kompetent bedient.
The help they offer
Disponibilités , rapidité et efficacité.
Great personal service and Trek is my brand of choice!
The quality of the products. Everyone in the store is friendly and knowledge.
Great selection
Friendly service
Great service very friendly team. Got exactly the right bike i was looking for.
Very friendly young guys. Very reasonable prices
とても満足しました！ありがとうございました！
Un servicio excelente, amable y rápido. ¡Volveremos para el mantenimiento de nuestras bicicletas!
friendly and helpful staff
Super Service, kompetente sehr nette Beratung.
昨年１０月にチェックポイントを購入した後に何度か点検をしていただきましたがスタッフの皆さんは購入時も点検時もとても親切に対応していただきました。輪行講習会へ参加させていただいたので輪行もできるようになりました。バイクプラス港北NT店で購入出来てよかったと持っています。これからもよろしくお願いします。
You guys went over-and-above to help me solve a problem with something I didn’t buy from you, in a time-critical situation. I’m super grateful!
Thanks to you, I was able to get my Onyx rear hub serviced with the correct grease, just in time for a long-planned trip to Scotland. I got to ride Laggan, Aviemore High Burnside, Cairngorm Mountain park, Glenlivet and Tarlands. My first time at each destination, most fun I’ve had on a bike in years!
Immer sehr netter Service. Die Reparatur und Wartung meines Fahrrads wurde innerhalb weniger Stunden gemacht. Top! Mitarbeiter sind immer Freundlich und zuvorkommend.