Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.J. Two Wheels One Planet
What do you like about our products and services?

Jose is amazing and very knowledgeable! He was patient and helpful! Love the location and the friendly people!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.W. Sonora Cyclery
What do you like about our products and services?

Brent and Joel were awesome! Sold me a chain. Let me chat for a bit. Always great visiting the local bike shop!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Keith Hennings Bike & Hike of Effingham
What do you like about our products and services?

Will definitely be a return customer They go above and beyond to make sure everything is correct and very good customer service

Report a concern   April 3, 2026 — Rated 10 out of 10 by D.T. Trek Bicycle Broomfield
What do you like about our products and services?

From the moment one walks thru your doors you feel welcomed, appreciated, and listened to. My bicycle needs are carefully evaluated and explained to a level I can understand to make an informed decision. The outcome in my bicycle servicing has always been of high quality and professional. Overall, Trek Bicycle Broomfield is my place to go for all my bicycle needs.

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.C. Trek Bicycle Seminole
What do you like about our products and services?

Very impressed with Phil on his knowledge and the customer service that he provided.

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.W. Bicycle Centres of Snohomish
What do you like about our products and services?

Excellent customer service. Good products.

Report a concern   April 3, 2026 — Rated 10 out of 10 by N.B. Trek Bicycle East Providence
What do you like about our products and services?

Amazing service! Super friendly and great communication!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Alexander Lezhen Bicycle Habitat - Chelsea
What do you like about our products and services?

Very responsive staff and knowledgeable.
Very good feel of neighborhood shop, with a nice attitude.

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.R. CUBE Store Jena
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ja, das Team ist sehr freundlich und engagiert und konnte uns weiterhelfen. Vielen Dank!

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.A.L.P. Il Giro Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

trabajo bien echo, en tiempo y forma

Report a concern   April 3, 2026 — Rated 10 out of 10 by Christie Jackson Trek Bicycle Shawnee
What do you like about our products and services?

Everything is great! From an expansive and clean show room, to hospitable and extremely knowledgeable staff, you can’t find a better place in the area to buy a bike.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.H. Salzkammergut Biker
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gute, entspannte Beratung!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Werner Luggin MARCHISIO BICI MILLESIMO
Cosa ti piace dei nostri prodotti e servizi?

TUTTO PERFETTO.

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.P. eBike Centre
What do you like about our products and services?

Efficient and knowledgeable

Report a concern   April 3, 2026 — Rated 10 out of 10 by Robin Purohit Summit Bicycles - Los Gatos
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   April 3, 2026 — Rated 10 out of 10 by T.D. Billy Goat Bicycle Company
What do you like about our products and services?

Servoces :Listerned intently to my needs and wants and worked hard to fit me into a bike - which worked. Prooduct - Test ride seemed great Remains to be seen Staff was very helpful and friendly

Report a concern   April 3, 2026 — Rated 10 out of 10 by B.W. Bicycle Connection Bethany Bach
What do you like about our products and services?

Responsive, friendly, fast service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by D.E. RV&E Bike & Skate Fairport
What do you like about our products and services?

I like the options that are offered. I have an idea and you were able to help.makie it a reality. Always insuring that my bikebfirs.

Report a concern   April 3, 2026 — Rated 9 out of 10 by B.T. Northstar Bicycle Company
What do you like about our products and services?

Friendly staff very knowledgable in their products

Report a concern   April 3, 2026 — Rated 10 out of 10 by Jessica Suchla Trek Bicycle Madison West
What do you like about our products and services?

The service department was very patient and helpful when my 13 year old son called in with a dropper post issue. It was appreciated that they remembered the issue when we brought the bike in as well. I don't recall the gentleman's name that helped us, but I highly recommend. Thank you!

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.W. Bike Mart - Ft Worth The Trailhead
What do you like about our products and services?

Great store, friendly people.

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.G. TRI-BIKE ARUBA
What do you like about our products and services?

The tour was great and Greg was wonderful. My only suggestion for improvement would be to bring a few tshirts with your logo on it for the tourists to buy because we don’t have time to make it to your shop. Wonderful tour thank you again.

Report a concern   April 3, 2026 — Rated 10 out of 10 by O.A. Atlanta Cycling - Ansley
What do you like about our products and services?

Quality product

Report a concern   April 3, 2026 — Rated 10 out of 10 by Patrick Mulcahy The Bike Lane - Reston
What do you like about our products and services?

The team at The Bike Lane is excellent! As someone fairly new to the area, I found it challenging to find a good bike shop. However, I’ve always been treated like a long-time customer here. The sales and service are unbelievable, and the staff are true professionals. Thank you!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.K.M. Trek Bicycle Janesville
What do you like about our products and services?

Knowledgeable and friendly staff, quality products. Wonderful customer service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Ray Prevost Fun Sport Bikes
What do you like about our products and services?

I’m always given a friendly greeting when I enter the store. I always get first class service on my bikes.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Anna Endrizzi The Bike Lane - Reston
What do you like about our products and services?

Friendly, knowledgeable, patient staff.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.T. Pine Mountain Sports
What do you like about our products and services?

Always have what I want and always friendly and helpful service

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.M.D. Trek Bicycle Beverly Hills
What do you like about our products and services?

I like the mechanics there.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.R. Criterium Bike Shop - CO (Primary)
What do you like about our products and services?

Service techs are almost always friendly and usually do high quality work.
The store has a good variety of cycling products


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