Customer Testimonials
Good selection of products and very helpful staff.
Great service! Really helped me out by fixing a part and squeezing me in even though they were very busy.
Experienced a great customer service..
All work to my bike was explained thoroughly by Tom a knowledgeable member of the Wheelbase team.
So many products to choose from with strong aesthetic appeal. Service Team are fantastic always finding and implementing solutions
Service wie immer perfekt, schnell und individuell angepasst. Ich hatte nach Jahren der Nutzung einen Defekt am Carbon Rahmen. Die „Trek-Erstkäufer-Lebenslang-Garantie“ kam direkt zum Einsatz. Der neue Rahmen wurde bestellt, schnell geliefert und alle Komponenten kostenlos vom alten bike auf den neuen Rahmen umgebaut. Dank an das super Team, besser geht es nicht.
Équipe très professionnelle, avec un accueil irréprochable. Service de grande qualité, à l’écoute et toujours orienté satisfaction client. Une expérience très positive
We were guided well to pick out the right bike for our daughter who had just learned to ride without training wheels
Mooie zaak met TOP service !
Good quality and fit for purpose
Professionalità alta qualità
Spontanrep von Kassette und Kette, halbe Stunde
service et gentillesse et professionnalisme du personnel
Sehr gute Beratung, Freundlichkeit der Mitarbeiter, Einhaltung von Zusagen, Flexibilität Sonderwünsche umzusetzen. Na dann das Produkt selbst. Ich habe ein Trak FX Sport SL 6 gekauft.
Alles ziemlich unkompliziert.
Beratung, Verlässlichkeit, Werkstatt-Qualität
I love the way I am treated. I feel recognised, and looked after and that means and counts for a lot. Great team, and it seems to be the culture across all the Trek stores, Richmond, Carnegie and QV. Keep up the good work.
Great people, Great service and people that care.
You did great work thanks.
Stets freundliches und zuborkommender Service, Getränke werde angeboten, einfach ein Platz wo man gerne vorbeischaut auch ohne ein Rad zu kaufen
Staff was incredibly helpful. She knew what I wanted and needed before I did.
Knowing that I can return for care of my new bike also made a large impact on me purchasing from Rays.
Good quality work and timeliness.
Gute Beratung
Nettes Personal, dass schnell und unkompliziert auf Situationen reagiert. Das Problem wurde ohne Termin innerhalb von 45 Minuten gelöst. TOP!
Great service along with the upgrade program for kids high quality bicycles
Goede service!
Great service,very knowledgeable about product's, very keen to help
Everything
Uitgebreidheid aan producten en verschillende prijsklasse. Vakkundige begeleiding personeel.
I liked the fact that when I entered, I was promptly greeted, and that my bike collection went smoothly and quickly. When I enquired about a bike kickstand, I was not only told the price, but was offered to have it installed for me on my behalf. 10/10 service
매장이 깔끔하고 직원분들이 친절해서 원하는 제품을 잘 구매하였습니다
Quick, efficient, helpful and honest about what’s needed