Customer Testimonials
World of Bikes always has tremendous and friendly service.
Always helpful and give great service.
I can’t say enough positive things about the service I received over the weekend of Ironman Rockford. I had a serious issue with my bike that would have kept me out of the race, but you were able to get everything resolved in time for me to worry about other things.
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Friendly helpful staff
The brain
High quality and great product. Service staff is friendly very knowledgeable and helpful
Great service, great staff, great coffee and beer!
Every one in the service department was great!
Fix my flat tire right away was off riding by noon!!
Thanks so very much for the great help
Clay showed concern for my questions, but he didn’t pressure me to make a purchase
Hammers
The service and choice
Very great experience! Pleasant staff, great service!
Great work and service. Ed remembers me by name every time I come in the store.
The brands you carry are top notch and well made products
いつも、良い対応していただいています。
I very much appreciated the team at Trek Bicycle Allen, they were very good. let me have a test ride, listened to my needs and concerns and got me out the door with an E bike I am looking forward to enjoying for some years to come in retirement.
Thanks guys!
Ed Last name removed
They do a good job
I like the Trek brand; have been riding Trek bikes since the 1980s. Repair staff are always friendly and helpful.
Fantastic customer service. They helped me select the best bike for what I wanted to do without trying to up sell me or pressure me into buying something I wasn't interested in.
I’ve always had top-notch service at that location. Patrick goes above and beyond to ensure we are taken care of every time we are there. Have you recommend going there and hooking up with Patrick for great service.
Fast, efficient and FRIENDLY….unlike some other shops to remain nameless:-). I took my bike in and they just do it!! Fixed or cleaned or whatever it is. Just bought a new bike from them and I’m super happy with the bike and service. Jacobi is especially wonderful
Good location, friendly and professional staff
Friendly, local expert vibes
great service
The staff and service is great. Can always count on them, never disappoint me. Special thank to Charlie n Lou. Great job guys.
I’ve worked with several employees there, in different areas/departments. All have been very helpful and able to answer questions or find that person who could if they couldn’t. Very satisfied with overall services provided. Only have one complaint, lack of helpful attention when picking up my ebike purchase. No one was there that OFFERED a go over of my ebike and what was packed in Go! bag.
Dry helpful and knowedgable
they did a great job
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