Customer Testimonials
Customer Service is absolutely the best! I’ve used every service from buying bikes maintaining bikes to buying accessories. Each and everyone of these experiences have been top-notch. Every single person who works there is highly qualified and highly knowledgeable.
Friendly, professional staff and good prices.
Friendly and knowledgable people
I bought a Townie yesterday and I love it! It is the smoothest bike ride I've ever had and the bike fits me perfectly. Even the saddle is comfortable. Also, First name removed was wonderful in helping me with the purchase. Thank you!
People and service.
unexpected problems were handled in a professional manner. The defective brakes were replaced for free and labor cost reduced
Wonderful service always, we appreciate it bike works great thanks!
Atención personalizada y muy profesionales
Great work on sprucing up my crossrip 3! It’s like I have a new bike.
Great bikes, friendly and helpful service. Thank you!
Good quality
Knowledgeable, friendly and great bikes!
Great service, no pressure, and very efficient
I was greeted as soon as I came in.
I was directed to the service department.
The work was done when promised.
The front desk was helpful in picking up my bike.
all of it , loyal trek fan
Bob was very polite and efficient in fixing our incubant bike
Don & Crew were awesome ! I brought in 2 Townie Bines that were sitting in a shed for 2* years. They assessed the situation and gave me an approximate estimate and in 3 days I had an email with the final price and no surprises.
Great service and extremely helpful and professional customer services.
Thanks fellas ! First name removed P -Ocean View ,DE
My bike is already on the way and should be here next Thursday. I like the fast prompt service that I’m getting so far.
Great variety of products and excellent staff.
Gustavo was my focal point there! He was very supportive and for sure i will come back!
The service was fantastic.. the manager is great.
Even though I am not a regular customer, I received prompt, friendly and courteous service' Absolutely a first class business.
Sehr gute Beratung
The guys at Trek on University Blvd are knowledgeable and super helpful
Theresa was very knowledgeable about the bikes and accessories. The help me to pick out the right bike for me.
best bike company in East Texas ! Took care of my bike crisis even staying after hours two day in a row leading up to my first 70.3, Gary and his team are simply the best.
J'ai particulièrement apprécié la disponibilité des employés. Je saurai plus tard s'ils honorent bien se service après vente.
The staff is extremely helpful, knowlegdeable, and very patient.
Yes
Bin absolut begeistert von euerm Service
Been riding a Trek Madone for several years. Never a problem with bike or service. My granddaughter’s first bike was a Trek. We plan to continue that streak…