Customer Testimonials
Great customer service,! Especially attentive to getting equipment for young children.
Last week, Charlie informed me well on the phone about options for upgrading tires on my road bike. Yesterday, I met him in person at the store: he was even more impressive when he swapped the tires within a short time. He’s a fount of information on cycling, and we shared anecdotes about some of our common rides. I recommend this Bucktown venue with the highest of all possible accolades - mostly because of the expertise of employees working there like Charlie.
Service desk rocks!! Great customer service!
Great service!
Parking is a problem though.
Good products good service good advice and fair deals
Russ was so great to work with
Great mechanic service!
So friendly and great work! Affordable and fast :)
Super Service
USA manufactured!
Great people, great bikes!
Great people to deal with, super helpful.
Always very friendly and professional staff.
outstanding service and even pointed out a hub issue which was greatly appreciated.
Excellent, timely, and friendly service. Great experience!
Love the bike and the team at the Trek store in Midland is so awesome and friendly, very informative, and answered all my questions
Rented a MTB everything went well at a reasonable price.
Fantastic Bike Shop. This is my 3rd bike I have had serviced here and I could not be happier. Very helpful and friendly staff. Keep up the great work.
Love the community and individualized culture - always helpful and always leave psyched i came in - thank you Hunter et all!
Great Staff!!
The gentlemen helping me check out was very helpful.
The service was very good. They worked with me on options and price for a brake replacement.
Slipping Gears Cycling offers an upbeat, supportive environment that stands out. Their mechanics are both knowledgeable and capable, and their pricing is well-aligned with the high level of service provided.
The mechanic who helped us (I think Ronnie?) was AMAZING! His professionalism, knowledge, kindness, and all-around going the extra mile for us is very appreciated. There are closer bike shops to my home, but I will likely go out of my way to come here in the future, solely because of him.
Knowledge,
Professionalism and selection. This Team really cares!
Great service and friendly!!
AWESOME STAFF! The service department is top notch and helped me get my bike packed and shipped. Made the process seamless.
Everytime I go into Bike513 I know im going to get top notch service! The staff are knowledgeable and always give me great recommendations. I have recommended this shop to many people and love repping the bike513 shirts and stickers!
Very friendly staff and great service!
Hilfsbereit und kompetente Beratung.