Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 9 out of 10 by B.V. Velo Schmutz GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Unkompliziertheit.

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.P. Country Pedaler
What do you like about our products and services?

Quality work and good turnaround. Always friendly and knowledgeable.

Report a concern   May 29, 2026 — Rated 10 out of 10 by B.S. Sierra Cyclesmith
What do you like about our products and services?

Helped me get my bike in and out of car. Welcoming and attentive.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Claude Yvette Weir Trek Bicycle Store of Estero
What do you like about our products and services?

Always satisfied with the customer service at Trek Estero!

Had a mechanical issue that was diagnosed and fixed by technician, Carlos! He was FANTASTIC!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Darrel Dean Trek Bicycle Madison East
What do you like about our products and services?

Love the personal greetings and time taken by store associates and employees to connect with customers. Appreciate the insight and professional opinions, along with the recommendations. Service is always top notch and fast! The techs are very passionate and experienced.

Report a concern   May 29, 2026 — Rated 9 out of 10 by R.C.S. Trek Bicycle Alamo Heights
What do you like about our products and services?

Great service. I came in knowing just enough to make a bad decision and felt like I left with the right decision for the moment. But not pushed into something that won’t work in the long run.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Fabian Bischofberger LEUPI BIKE GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr freundlich.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.F. Bike Mart - Richardson
What do you like about our products and services?

Joe was so helpful getting my kids into the correct sizes bikes, letting them test drive in the alley and making it an overwhelmingly positive experience.

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.M. eBike Centre
What do you like about our products and services?

Friendly, speedy, knowledgeable service

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.V. Evolution Cycles
What do you like about our products and services?

All good, with the new bike.

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.S. Ten Speed Drive
What do you like about our products and services?

Quality bikes and accessories. Ray & RJ know their products and answered all our questions. Great people to do business with.

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.A. Asbury Park Cyclery
What do you like about our products and services?

Immediate service, no upsell

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.H. Race Right Cycles
What do you like about our products and services?

Great communication and very helpful, thanks a million James and the lads

Report a concern   May 29, 2026 — Rated 10 out of 10 by Wendy Evans Bike Doctor - Bel Air
What do you like about our products and services?

Jose is the best! He takes great care of our bikes!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Sargent Goodchild Jr Western Cycle Primary
What do you like about our products and services?

Awesome local bike shop.

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.L. Atlanta Cycling - Vinings
What do you like about our products and services?

Customer service was great!

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.C. Old Line Cycles
What do you like about our products and services?

Knowledgeable, friendly, resourceful and respectable.

Report a concern   May 29, 2026 — Rated 10 out of 10 by P.M. Hilltop Cyles GMBH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Der schnelle Service

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.S. Downhill Bikes
What do you like about our products and services?

Great service and super nice fellas that serviced my bikes!

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.S. Radsport Thalmann AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

professionell, zuverlässig und zeitnah

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.G. Trek Bicycle Carnegie
What do you like about our products and services?

Good product and services

Report a concern   May 29, 2026 — Rated 9 out of 10 by U.J. Schneider Sports OHG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Hallo!
Ja, das Bike Fitting. Ich habe mich wirklich sehr gut beraten gefühlt. Ob die veränderten Einstellungen und die neuen Produkte an meinem Fahrrad etwas bringen, wird sich noch zeigen müssen. Aber ich bin optimistisch.

Viele Grüße

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.M. Larkfield Cycles
What do you like about our products and services?

You have everything for bikes, you are close to my home and enable me to quickly get my bike back on the road.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Andreas Steiner Velo Schmutz GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Grosse Auswahl und kundenspezifische sowie kompetente Beratung - auch nach dem Kauf.

Report a concern   May 29, 2026 — Rated 9 out of 10 by D.W.V.R. Dust Bikes Innsbruck OG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gute ausführliche Erklärung.
Fahrrad angepasst ankörper
Mit Denken an unsere wünschen

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.H. Bushtukah - Richmond
What do you like about our products and services?

staff were very helpful -- knowledgeable -- pleasant to deal with

Report a concern   May 29, 2026 — Rated 10 out of 10 by P.M. Trek Girona
¿Qué es lo que le gusta de nuestros productos y servicios?

Eduardo provided great service and the Checkpoint + was in great condition.

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.M. BHR Radhaus in Ansbach GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr gute, kompetente Beratung, unkomplizierte Probefahrt möglich, sehr gutes Preis-Leistungsverhältnis, schnelle Abholung möglich.

Report a concern   May 29, 2026 — Rated 9 out of 10 by S.H. The Bicycle Cellar
What do you like about our products and services?

I was pleased that the bikes were ready when we arrived to the shop. The staff was very nice and very informative.
Thank you for your part in making this a great experience.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.J.E. Pedal
What do you like about our products and services?

Fast, friendly service with s smile


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