Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.B. Wheel & Sprocket, Oak Park
What do you like about our products and services?

I thought the mechanic was very knowledgeable and helpful.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Juan Sanchez Atlanta Cycling - Roswell
What do you like about our products and services?

Great team. You walk in, they know me by name and I have only started shopping and getting service there for six months. It’s a little more of a drive for me, but well worth it. They are trusting, professional and knowledgeable about the business of cycling.

Report a concern   April 4, 2026 — Rated 10 out of 10 by I.V. Cycles Regis
What do you like about our products and services?

expertise et courtoisie

Report a concern   April 4, 2026 — Rated 10 out of 10 by Greg White MACOMB BIKE
What do you like about our products and services?

The people you have working at Macomb Bike are informative and knowledgeable. Super friendly too. Makes all the difference.

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.G. Bicycle Habitat - Chelsea
What do you like about our products and services?

Very professional

Report a concern   April 4, 2026 — Rated 10 out of 10 by TREK Bicycle 四日市
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

本日は丁寧な接客ありがとうございました。
スポーツ自転車初心者のため質問ばかりになってしまいましたが、丁寧に回答していただき気持ちよく買い物をすることができました。
またお伺いしたいと思います。

Report a concern   April 4, 2026 — Rated 10 out of 10 by W.P. Trek Bicycle East Providence
What do you like about our products and services?

I think the products are high quality, the staff was very knowledgeable and helpful.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Jorge Trejo Trek Bicycle Walled Lake
What do you like about our products and services?

This Trek Bicycle shop is great. Great customer service.

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.V.B. Ridley's Cycles Okotoks
What do you like about our products and services?

Excellent service. Very reasonable cost on repairs. Highly recommend.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.W. Trek Bicycle Store of Peachtree City
What do you like about our products and services?

Those services always on point on a scale of one to 10 I give them a strong team very knowledgeable, friendly and courteous also super funny guys

Report a concern   April 4, 2026 — Rated 10 out of 10 by N.X. Trek Bicycle Cycle Loft
What do you like about our products and services?

The salesman was knowledgeable and very friendly.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.K. Western Cycle Seabrook
What do you like about our products and services?

Knowledge was great. Friendly and inventory was excellent

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.G. Trek Bicycle Cycle Loft
What do you like about our products and services?

First of all that Evan is there. I bought my FX Port 5 from Evan at the Warwick RI store and he is great. Second, a Trek company store knows my bike well.

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.M. Gateway Cycle
What do you like about our products and services?

Phenomenal service and promptness

Report a concern   April 4, 2026 — Rated 10 out of 10 by Jack Burandt Trek Bicycle Schererville
What do you like about our products and services?

Staff is super friendly and helpful. I’ve owned multiple Trek bikes and they have been reliable and have lasted.

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.T. Towpath Bike
What do you like about our products and services?

Friendly, very competent, helpful.

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.M. Bicycle Connection - Cockeysville
What do you like about our products and services?

Great customer service, knowledgeable, and friendly.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Kingwood
What do you like about our products and services?

Products are of a good standard and have bought Trek / Bontrager on the past although I'm not a huge fan.
Great service at Kingwood from Craig and staff.
Have already recommended Trek Kingwood to others and they've had work done

Report a concern   April 4, 2026 — Rated 10 out of 10 by Michael Panopoulos Trek Bicycle Westlake Village
What do you like about our products and services?

Knowledgeable staff, wide selection of cycling products, feels like a cycling superstore.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Mitch Ignatoff Cyclesport
What do you like about our products and services?

Excellent, attentive service. Lots of bikes for kids to adults, including electric. This is a place for the serious rider too.

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.J. Cahaba Cycles - Homewood
What do you like about our products and services?

The staff, especially the mechanics, are knowledgeable, and perform the work quickly. The sales staff also knowledgeable and make valuable recommendations

Report a concern   April 4, 2026 — Rated 10 out of 10 by Doug Downey Evergreen Bicycle Outfitters
What do you like about our products and services?

Excellent service. Knowledge of various bike types and brands. Competitive pricing. Friendly.

Doug Downey

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.S. Ray's Bike Shop - Bay City
What do you like about our products and services?

Jeff was very accommodating. He suggested the bicycle he felt would work best for me. He also took the time to explain everything about the bike and accessories I purchased. Can’t wait for nice weather. Thanks so much Jeff

Report a concern   April 4, 2026 — Rated 10 out of 10 by I.M. Trek Bicycle Cranberry
What do you like about our products and services?

The bike is perfect and rides like new again!!!!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Michael Wilcox West Michigan Bike & Fitness of Grandville
What do you like about our products and services?

Great service
Very knowledgeable
Set me up for success to get the best price on a new bike. I will be returning here for bike maintenance and upgrades when the time comes.

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.R. Marblehead Cycle
What do you like about our products and services?

Service was fast and super helpful, my questions were answered quickly with empathy.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Kenneth Gerstman Trek Bicycle El Dorado Hills
What do you like about our products and services?

Really like this bicycle shop. Great products and staff. No pressure for sales. Mike keeps the store environment friendly meeting every customer where they are. Luke is knowledgeable and helpful is service. My bike repair was done on time and on budget.

Report a concern   April 4, 2026 — Rated 10 out of 10 by T.W. Georgetown Cyclewerx
What do you like about our products and services?

Very quick service helping me get a new bike road worthy. Friendly staff. Will be back for any of my cycle needs.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Alexander Eksir Trek Bicycle Greensboro
What do you like about our products and services?

We’ve had a great experience, purchasing 6+ bikes from the store for my son and my daughter and my two nephews and then they all have or will trade out as they get older and grow. John and Michael are super friendly and easy to work with. We will certainly be back!

Report a concern   April 4, 2026 — Rated 10 out of 10 by N.M. Blue Ridge Cyclery Libbie Mill
What do you like about our products and services?

Everyone has been incredibly friendly and helpful, never making an issue of time needed to find a new bike. Bryan took the time to go over used bikes available, prep used and new bikes for test rides, and even did an exhaustive inspection of the used bike to determine if it met my needs. I will definitely be back for any repairs or future purchases.


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