Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by David Williams Slipping Gears Cycling
What do you like about our products and services?

I dropped my bike off to.have the rear motor replaced . They did an excellent job.

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.S. Phat Tire Bella Vista
What do you like about our products and services?

Quick, professional and excellent work.

Report a concern   April 4, 2026 — Rated 9 out of 10 by T.Z. Amazing Shop
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Einfache und freundliche Kommunikation. Engagiertes Team!

Report a concern   April 4, 2026 — Rated 10 out of 10 by T.R. Trek Bicycle Madison East
What do you like about our products and services?

The technician was kind and helpful. He explained the different options for servicing my bike, but didn't push me in any specific direction. He let me make the decision. And he helped me unload and load my bike from my vehicle. Outstanding customer service!

Report a concern   April 4, 2026 — Rated 10 out of 10 by W.N. Trek Bicycle Washington D.C. Skyland
What do you like about our products and services?

Efficient, friendly, and knowledgeable!!

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.S. Trek Bicycle Portland Hollywood
What do you like about our products and services?

Knowledgeable staff. Service work appears to be done well.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Carol Danny Reed Trek Bicycle Rockford
What do you like about our products and services?

Friendly service and great products

Report a concern   April 4, 2026 — Rated 10 out of 10 by Abby Stuart Bryan's Bikes
What do you like about our products and services?

Lots of options
Very well organized
Very knowledgeable staff
Very helpful in every way
Convenient location

Report a concern   April 4, 2026 — Rated 10 out of 10 by Laurent Barbudaux Trek Bicycle Store of Boca Raton
What do you like about our products and services?

Always great service, friendly and quick, never disappointed

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.M. Trek Bicycle Houston West University
What do you like about our products and services?

Service

Report a concern   April 4, 2026 — Rated 10 out of 10 by Karen Richardson Revolution Bicycles
What do you like about our products and services?

Friendly, professional staff and knowledgeable!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Antonio Rivera Brielle Cyclery
What do you like about our products and services?

Amazing service from the phone call to the pick up. Thank you. Appreciate it.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Judy Roseborough Trek Bicycle Dallas Park Cities
What do you like about our products and services?

Full service bike shop with highly knowledgeable staff, very friendly, clearly cyclist themselves. They brought my 20 year old Trek back to life like it’s new. They graciously ordered aero bars and other equipment I wanted and installed them with expertise. The store is conveniently located and fun to shop around and see what they have. Great selections and very reasonable pricing. This was an overall great experience from beginning to end. I highly recommend.
Judy Roseborough

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.B. Danny's Cycles - Rye Brook
What do you like about our products and services?

I bought my bike in for a tuneup. The staff was friendly and the bike was tuned up expertly.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Tony Cavin Helen's Cycles Santa Monica
What do you like about our products and services?

I rented a road bike from them. Smart friendly people, starting with Adam who took the time to explain various potential rides. I highly recommend them

Report a concern   April 4, 2026 — Rated 10 out of 10 by Marlon Smith Infinity Bicycles - Mobile
What do you like about our products and services?

The price and they fixed the problem in a timely manner. They also did not try to upsell me into spending a lot of money...so I feel they were honest.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.K. Bike Mart - White Rock
What do you like about our products and services?

Incredible service department for a bike tune up. Professional, friendly and very responsive.

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.S. WHEELS UNLIMITED
What do you like about our products and services?

Your child can be measured to find out what bike size fits them perfectly and what they can grow in.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Tim Turner Trek Bicycle Madison West
What do you like about our products and services?

Knowledgeable and friendly service. Joe seemed willing to make sure all of my questions were answered.

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.C. Lewes Cycle Sports
What do you like about our products and services?

Professional, very friendly and helpful, NOT pushy at all. My go to place for anything bike related!

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.H. Bicycle Garage Indy Southport Rd
What do you like about our products and services?

Very helpfull

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.M. St. Joseph Bicycle Company
What do you like about our products and services?

People are friendly, efficient, and honest

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.D. Trek Bicycle Ellicott City
What do you like about our products and services?

The service person was very nice and helpful.

Report a concern   April 4, 2026 — Rated 10 out of 10 by John Wingfield Jax Bicycle Center - Murrieta
What do you like about our products and services?

I dropped off an old Trek bicycle and asked if it was worth the price of repairs and was advised that it was as the repairs were about half the price of a new one. Two days later I picked it up and it looks and feels like new. Andrew was attentive to what I said and thorough with his counsel.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Alex Joyce Bicycle Connection - Cockeysville
What do you like about our products and services?

Excellent customer service. Knowledgeable and very helpful

Report a concern   April 4, 2026 — Rated 10 out of 10 by E.B. Trek Bicycle Boulder
What do you like about our products and services?

Chris was unbelievably helpful getting my wife's gravel wheelset set up. Some of the best customer service I've ever received. I'll be back!

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.S. Freewheel Bike Eden Prairie
What do you like about our products and services?

Great price/value of products with knowledgeable staff to assist you with finding your best fit.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Jack Shaffer Cycle Werks
What do you like about our products and services?

Customer, friendly, knowledgeable, and efficient thank you very much

Report a concern   April 4, 2026 — Rated 10 out of 10 by L.H. North Division Bicycle
What do you like about our products and services?

Great prices and solid staff.

Report a concern   April 4, 2026 — Rated 10 out of 10 by H.B. Woolley G's Bike and Fitness
What do you like about our products and services?

Woolley G’s knows their customers and can customize to their needs and wants.


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