Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.S. Freewheel Bike Minnetonka
What do you like about our products and services?

In my experience yesterday, I received prompt and helpful communication from Matt about two products that I ordered for pick up at the store. Then I had great service from Will when I picked up the products.

Report a concern   May 29, 2026 — Rated 10 out of 10 by P.W. Trek Bicycle San Diego Kearny Mesa
What do you like about our products and services?

The quickness and customer service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Michael Welsh Trek Bicycle Westminster
What do you like about our products and services?

Steve over the years has always provided great service and helpful hints.
He is the best!
Thank you

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.W. Ray's Bike Shop - Midland
What do you like about our products and services?

Great service

Report a concern   May 29, 2026 — Rated 10 out of 10 by emily chow Bike Mart - Richardson
What do you like about our products and services?

Cannot recommend bike camp and bike lessons enough!

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.F. Danny's Cycles - Mt. Kisco
What do you like about our products and services?

Ken always a great person to work with .
The service guys also very helpful

Report a concern   May 29, 2026 — Rated 10 out of 10 by N.S. Danny's Cycles - Mohegan Lake
What do you like about our products and services?

The individual who helped us was awesome and so knowledgeable!! You are luck to have an employee like that!

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.S. Freewheel Bike Minneapolis
What do you like about our products and services?

Friendly, polite, professional and efficient

Report a concern   May 29, 2026 — Rated 10 out of 10 by Julie Black Little River Trading Co. / Cycology Bicycles
What do you like about our products and services?

The store is very clean and well organized. The staff was friendly and helpful. I found the perfect shoes for summer adventures. I look forward to going back!

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.A. Trek Bicycle Store London
What do you like about our products and services?

Great staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by Tonya Blocker Trek Bicycle The Woodlands
What do you like about our products and services?

The people that work in the store are so friendly while at the same time providing excellent service delivered with top notch expertise.

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

You walk in, they greet you, you state the problem you have with your bike, they diagnose, fix and it’s all reasonably priced. The products are quality and their service is exceptional.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Mary Rose Zane's Cycles
What do you like about our products and services?

Zane's is top notch on service and quality. Knowledgeable staff always awaits as well. Thank you for all you do!

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.B. Trek Land O Lakes
What do you like about our products and services?

Great service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.D. Bike Mart - Ft Worth The Trailhead
What do you like about our products and services?

Great service on my bike. Delivered in the day they suggested without delay. Bike liked new after yearly cleanup.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.A. Bike Mart - Richardson
What do you like about our products and services?

Even though purchase didn’t go through the service was impeccable! Would recommend

Report a concern   May 29, 2026 — Rated 10 out of 10 by Alex Gencheff Quick Stop Bike Shop
What do you like about our products and services?

The crew at quickstop is friendly, knowledgeable, and efficient! Every time I go there, I'm always impressed with their service.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.F. Trek Bicycle Kingston
What do you like about our products and services?

Great bike and fantastic service!!

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.H. City Bikes Midtown
What do you like about our products and services?

me atendieron muy amablemente!

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.M. Cranky's Bike Shop Edmonton
What do you like about our products and services?

Buying online was quick and easy!

Report a concern   May 29, 2026 — Rated 10 out of 10 by James Wallock GoodSpeed Cycles - Homewood
What do you like about our products and services?

Great speedy service !

Report a concern   May 29, 2026 — Rated 10 out of 10 by Amy Pollitz Trek of Naperville
What do you like about our products and services?

Very easy to come in and schedule to get my daughter's bike fixed. Doesn't have to be a Trek bike either. So nice and professional. Thank you! And affordable!

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.W. Bicycle Garage Indy Southport Rd
What do you like about our products and services?

Knowledgeable advice on road biking products.
Quick turnaround on service and repairs.

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.G. Trek Bicycle Flower Mound
What do you like about our products and services?

Great and fast customer service, as soon as I walked in the store until I stepped out I was attended

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.D. Jerry and Sparky's
What do you like about our products and services?

We had an Ebike tire fixed with you and even though we didn’t purchase it there we were treated as if we did. Respectful staff and service was fast.

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.K. Trek Bicycle Tampa Carrollwood
What do you like about our products and services?

Great service, very friendly attitude

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.D. Landry's Bicycles - Boston
What do you like about our products and services?

Staff was friendly, helpful and focused. On the intake side mechanic made a point of assessing what was needed and what was not; trying to not over or undersell. On the pick up side, sales staff was again F/H and great.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Demetrius Jenkins Zion Cyclery
What do you like about our products and services?

Very friendly felt like family reasonable price please shop with them

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.O. Trek Store Chattanooga
What do you like about our products and services?

Fast service

Report a concern   May 29, 2026 — Rated 10 out of 10 by Taylor Robson South Lyon Cycle
What do you like about our products and services?

South Lyon Cycle is simply the best! Great people and they do great work! There are plenty of shops closer to us but we will only take our bikes here for as long as South Lyon Cycle is around


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