Customer Testimonials
election of bikes, but not many accessories in stock
Your service is excellent
Best experience I've had with purchasing an ebike. They have everything you need. Bike bells, headphones, Bluetooth speakers, helmets, ebikes! Can't go wrong and the customer service is excellent.
The fact that I can have service for so many things for free, at so many locations
Stephane was efficient, polite and explained my options.
Personable, knowledgeable, understood my needs. Unfortunately I cannot remember the individuals name, but I have never had such good customer service provided to me. It was the manager of the store!
閉店時間ギリギリに来店したにもかかわらず丁寧に対応していただいたのと、車に購入した自転車が入らなかった時に、後方の反射板を無料で貸していただくことができたのは良かったです。
The staff was super friendly, knowledgeable and a pleasure to be around as they made their recommendation, walked me through the accessories I wanted based on the type of riding I would be doing and assembled my bike. They even lent me an Alan key because we had to take the front tire off of the bike to get it back to my house. Really a pleasure to shop with and the bike is great! I really love it. Thanks!
Freundliche und kompetente Beratung- schneller Service
Service as usual was very satisfying. Always a pleasure shopping there. Also appreciate that the website is up to date as I check it out before going to see if they have what I want, including sizes.
Great service. Good work and done quickly!
Service has always been quick, friendly, reliable.
Everyone is very friendly, helpful and accommodating. It’s a very relaxed experience and zero pressure.
Great Customer Service combined with great and knowledgeable mechanics!!!!!!
Super happy with the service here. Got my kiddo a wahoo bike and they set everything up and made sure my daughter was comfy and ready to ride. Super pleasant experience and absolutely will be back.
Exceptional customer service for both front end and maintenance!
Le service
Excellent service and knowledgeable long term employees.
Great work with everything working as expected. My bike has never been so clean.
Great staff and the owner is knowledgeable and friendly.
I will recommend them to all riders and family.
Excellent work
Excellent service
I met Tyler a few months ago when he was looking into solar. Seemed like a great local businessman. When I stopped in yesterday I was greeted right away, the employee answered my questions and even helped me carry the kettle bells. Great customer service!
Good product and prompt friendly service!
Nothing. Felix is the best
Drew went above and beyond to make sure my bike was exactly what I wanted and setup and ready to go. Extremely knowledgeable about bikes apps for bike computers he is a true asset to trek and the Allentown store.
Very knowledgeable and honest staff
Great service dept
Great store. Great service.
I brought my bike in there for a tune up and they got it done in half the time they said it would take. The thing rides absolutely amazingly, now!