Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 24, 2026 — Rated 10 out of 10 by David and Colleen Arambula Bob's Bicycle Shop
What do you like about our products and services?

Excellent service. Bendy, along with him for almost a decade. Always satisfied with the customer service and the products they offer.

Report a concern   May 24, 2026 — Rated 10 out of 10 by V.L. Trek Bicycle Walled Lake
What do you like about our products and services?

I brought in my very neglected bike and was amazed by the transformation. They did a thorough, professional job getting everything cleaned up, tuned, and running smoothly. They clearly take pride in their work and paid attention to all the details. — highly recommend!

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.F.G. Trek Bicycle Inverness
What do you like about our products and services?

Friendly staff and great service

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.R. Loom City Cycles
What do you like about our products and services?

Quality brand bikes, knowledgeable staff & great service

Report a concern   May 24, 2026 — Rated 10 out of 10 by William Grimshaw Trek Bicycle Walled Lake
What do you like about our products and services?

I appreciate the prompt and excellent quality service!

Report a concern   May 24, 2026 — Rated 10 out of 10 by C.M. Wheels In Motion
What do you like about our products and services?

Friendly, helpful, and honest staff

Report a concern   May 24, 2026 — Rated 10 out of 10 by Tom Judy Johansing Cycle City
What do you like about our products and services?

Very knowledgeable with years of experience and they all are very willing to take the time to discuss your questions or issues.

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.C. Trek Bicycle Tustin
What do you like about our products and services?

Great customer service

Report a concern   May 24, 2026 — Rated 10 out of 10 by E.S. Sonora Cyclery
What do you like about our products and services?

Really awesome and friendly technician. Super informative.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jeremiah Young Shenandoah Bicycle Company
What do you like about our products and services?

Great service and quick to fix the issue with my son’s bike!
🚲 Thanks!!😊

Report a concern   May 24, 2026 — Rated 9 out of 10 by J.C. Bikes & Beyond
What do you like about our products and services?

Excellent products and store, staff are well trained, my shopping experience was superior to other bike shops in Winnipeg

Report a concern   May 24, 2026 — Rated 10 out of 10 by K.S. Cycle Centre Newcastle
What do you like about our products and services?

My needs were listened to, a solution found and ordered, and service excellent throughout the process, including delivery.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Ray Manzano Trek Bicycle Corte Madera Marin
What do you like about our products and services?

Steve was prior manager who i purchased my bike from, Tyler the new manager even took better care of me

Report a concern   May 24, 2026 — Rated 10 out of 10 by アセントサイクル
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

いつも丁寧な対応をしてもらっています

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.A. Trek Bicycle Gahanna
What do you like about our products and services?

The people are just the best. Hannah, Steve, the entire team at the shop are friendly, courteous, knowledgeable and true bike enthusiasts. They have walked us through every step of the journey of becoming a biking family... and don't sell us short on what we need and what we don't need.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Lynne Chicoine Trek Bicycle Lake Oswego
What do you like about our products and services?

Staff is responsive and helpful. They take the time to answer questions and explain bike mechanics/maintenance.

Have had two Trek road bikes and love them.

Lynne Chicoine

Report a concern   May 24, 2026 — Rated 10 out of 10 by T.S. World of Wheels
What do you like about our products and services?

friendly and helpful associates

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.M. John's Cyclery
What do you like about our products and services?

It’s a very personal service for reasonable prices.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Gerid Rooney Velorution
What do you like about our products and services?

Staff were very knowledgeable, made our group of beginners comfortable and taught us what we would require for getting into the sport.
Danielle and Curtis were very friendly.

Awesome experience. We were window shopping; but already know this is the place we will buy our bikes locally.

Cant wait to ride with the Velorution Crew!

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.H. SPRING STREET SPORTS
What do you like about our products and services?

great service

Report a concern   May 24, 2026 — Rated 10 out of 10 by K.F. Trek Bicycle Sugar Land
What do you like about our products and services?

Always responsive to my sometimes custom configuration requirements...

Report a concern   May 24, 2026 — Rated 9 out of 10 by M.G. Black and Bike Mons
What do you like about our products and services?

Les explications très claires reçues, la qualité du travail effectué et l’amabilité du personnel, le tout sans mauvaise surprise au moment de payer.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.N. Brickyard Bike Co. Dothan
What do you like about our products and services?

Very professional, excellent service. Prices were very reasonable - thanks! We will definitely recommend your business.

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.B. Wheat Ridge Cyclery - Parker
What do you like about our products and services?

I went to pick up a bike I had ordered. Staff was super friendly, knowledgeable, and helpful. They answered all my questions, and assisted with the initial fitting of the bike. They even helped me load my new bike into my car. 100% recommend!!

Report a concern   May 24, 2026 — Rated 10 out of 10 by M.V. West Point Cycles - West 10th
What do you like about our products and services?

its close and has what I need

Report a concern   May 24, 2026 — Rated 10 out of 10 by Charles Leblanc Berger's Bike Shop
What do you like about our products and services?

Very satisfied! Staff was great and very helpful! I had 2 bikes tuned up and the turnaround time was outstanding. I will be recommending them at the park I stay at.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jason Mcnamee NBX of Naragansett
What do you like about our products and services?

Great team at NBX, very knowledgeable and great customer service! They are able to deal with whatever you roll into the shop.

Report a concern   May 24, 2026 — Rated 10 out of 10 by T.R. The Bike Shoppe
What do you like about our products and services?

will was great and helped me get set up with a new gravel bike

Report a concern   May 24, 2026 — Rated 10 out of 10 by Daniel Gallant Trek Bicycle Leesburg
What do you like about our products and services?

I've only used the shop services at this location. The staff is friendly and helpful

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Stirling
What do you like about our products and services?

professional expertise and trouble-shooting skills.


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