Customer Testimonials
Always very helpful and customer driven.
Andrew was a great help! The bikes we purchased seem wonderful. Thank you.
The help learning how to set up the bike carrier was wonderful and appreciated!
great selection, great team, was treated respectfully
Service is always above and beyond.
Everyone was friendly and very knowledgeable.
Zuvorkommender Service
Zügige und kompetente Reparatur- und Inspektionsleistung
Optisch ansprechende und leistungsstarke Räder
Danke dafür :)
Friendly and knowledgeable staff and great selection of bikes
Buy a top notch bike get top notch customer service after you buy! That has been my experience over the past 2 years. Ben is an excellent sales person who I’ve recommended other friends to when they are in the market for a new bike, bike racks or other gear. I’ve had a few electronic issues off and on with my Trek Domane+ and Ben has been excellent about getting it fixed quickly.
The tutorial on what has been done you your rode goes above, and beyond any shop I've experienced! Plus, the explanation on how to use what's been up-graded!
Customer service is professional and polite.
Die freundliche und kompetente Beratung mit allem drum und dran, alles perfekt 👌
Everyone there is very friendly and helpful
Extremely knowledgeable and honest.
Cercania y gran profesional
The customer service is impeccable! Dan at the Phillip store helped me the minute I walked in confused about what bike and size; to the ordering and the fitting of the bike! Duncan and Dan are so nice and make the whole process so easy, fun and less intimidating. Dan helped me with the bike fit and walked me through everything until it was a 100%. The bike I’ve bought is a Madone and rides like an absolute dream! Thank you team
Excelente atención! Dejaron mi bici como nueva
Great service as always
Same day emergency services. Saved our trip to Williamsburg.
Excellent service from Ben as always!
Always happy to help.
Staff was very helpful, showed me several different products before I decided on my purchase
I like that they can see an issue and solve it with out it costing an arm and a leg.
Great service
Fast efficient service, excellent 👌
Convenient
Expert and friendly customer service.
Fast, friendly, very nice staff, professional, experts in everything bikes
John Peterson was FANTASTIC!
Dale was great to work with and find the right bike for me.
An old-fashioned small bicycle shop with dedicated employees. Personalized service.