Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 26, 2026 — Rated 10 out of 10 by Casey Shannon Mccorison Country Pedaler
What do you like about our products and services?

Service was very helpful, friendly and patient! The products and knowledge base are all top notch as well!

Report a concern   May 26, 2026 — Rated 10 out of 10 by Erika Phillips Trek Bicycle Macomb Township
What do you like about our products and services?

The store was awesome. The salesman who helped us pick out a kids 20" with gears was amazing! I wish I knew his name because I can't say enough good things. He had a Patagonia sweater on and was maybe in his 50's. My son picked out a red bike on a rainy day and rode it all around the store and nobody minded at all. The store was great and I've recommended it to others!

Report a concern   May 26, 2026 — Rated 10 out of 10 by Luca Furnari MARCHISIO BICI MILLESIMO
Cosa ti piace dei nostri prodotti e servizi?

Impeccabili.. fantastici e velocissimi...

Report a concern   May 26, 2026 — Rated 10 out of 10 by S.B. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ausgezeichnete und sehr zuvorkommende Beratung.

Report a concern   May 26, 2026 — Rated 10 out of 10 by Trisha Keel Harper's Cycling & Fitness
What do you like about our products and services?

the guys (and dogs!) were very nice, clear and professional

Report a concern   May 26, 2026 — Rated 9 out of 10 by P.H. Radhaus am Markt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr kompetent und sehr freundlich

Report a concern   May 26, 2026 — Rated 10 out of 10 by Aaron Edge Atlanta Cycling - Ansley
What do you like about our products and services?

Great selection, and Keelan’s customer service can’t be beat!

Report a concern   May 26, 2026 — Rated 10 out of 10 by E.M. Trek Bicycle Store of Fort Myers
What do you like about our products and services?

The staff was friendly and accomodating.

Report a concern   May 26, 2026 — Rated 10 out of 10 by P.B. Wheat Ridge Cyclery
What do you like about our products and services?

Quick friendly service.

Report a concern   May 26, 2026 — Rated 10 out of 10 by Gabriel Campitelli Trek Bicycle Cranberry
What do you like about our products and services?

Top of the line products with top of the line service. Skip and his team were very knowledgeable and helpful .

Report a concern   May 26, 2026 — Rated 10 out of 10 by Jennifer Weaver Trek Store Spartanburg
What do you like about our products and services?

The staff is phenomenal! Bradley is so supportive of our cycling club and all our local cyclists. He is always ready with advice on routes, gear and really anything bike related. Kevin keeps my bike safe and mechanically sound. He explains when a repair is needed. The store offers the service, support and guarantees of a big brand, but the staff still makes it feel like a home-town store!

Report a concern   May 26, 2026 — Rated 10 out of 10 by M.W. Ray's Bike Shop - Bay City
What do you like about our products and services?

Friendly, knowledgeable, fair pricing. Good repairs.

Report a concern   May 26, 2026 — Rated 10 out of 10 by Tim Jennifer Smith Burtner WebCyclery
What do you like about our products and services?

I always like the vibe in the shop. Employees are super helpful and ready to assist in finding what you might need.

Report a concern   May 26, 2026 — Rated 9 out of 10 by C.B. Rockford Bike Shop
What do you like about our products and services?

- Trek is a great brand!
- Pricing seems reasonable (not great, but nothing is anymore).
- The people were very nice, didn't seem pushy, and could answer all of my questions.
- The shop had exactly what we were looking for in the color we wanted.

Report a concern   May 26, 2026 — Rated 10 out of 10 by J.P. Brickyard Bike Co.
What do you like about our products and services?

Best bike shop ever!

Report a concern   May 26, 2026 — Rated 10 out of 10 by G.A. Fresh Air - Thunder Bay
What do you like about our products and services?

You carry great products, but more important is that you have very helpful and knowledgeable staff.

Report a concern   May 26, 2026 — Rated 10 out of 10 by E.T. Steiner's Valatie
What do you like about our products and services?

We get our kids skis there every year. They always take the time to fit them and make sure they are comfortable so we have a great ski season!

Report a concern   May 26, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Westerville
What do you like about our products and services?

Ryan B. was very helpful in helping us pick out bikes for our kids.

Report a concern   May 26, 2026 — Rated 10 out of 10 by N.M. Cicli Neri
Cosa ti piace dei nostri prodotti e servizi?

Sono in assoluto i numeri 1 💪🚲🔝

Report a concern   May 26, 2026 — Rated 10 out of 10 by Michael Gothlipps Trek Bicycle Cincinnati West Chester
What do you like about our products and services?

Josh was extremely kind and professional. He assisted me in fixing my broken derailer and suggested I replace my front tire without being salesy. I was very satisfied with his work and professionalism. I will definitely be coming back for all my cycle repairs. Thanks.

Report a concern   May 26, 2026 — Rated 10 out of 10 by T.W. Wheel & Sprocket, Brookfield
What do you like about our products and services?

Had a tire problem and the guys in service helped right away.
That kind of service caused me to purchase 4 tires and 2 tubes for future needs.
Thank the service department, they did it with a smile.

Report a concern   May 26, 2026 — Rated 10 out of 10 by S.A.D.I.S.D.C. All4Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

excelente trato y servicio a buen precio.

Report a concern   May 26, 2026 — Rated 10 out of 10 by William Simpler Trek Bicycle The Woodlands
What do you like about our products and services?

The store is awesome, the staff is very friendly, they always have what I need.

Report a concern   May 26, 2026 — Rated 10 out of 10 by T.D. Bushtukah - Stittsville
What do you like about our products and services?

Excellent customer service!

Report a concern   May 26, 2026 — Rated 10 out of 10 by L.T. Trek Bicycle Store of Mount Pleasant
What do you like about our products and services?

Had the helmet I was looking to purchase. Easy transaction and good customer service.

Report a concern   May 26, 2026 — Rated 10 out of 10 by TREK Bicycle 福岡天神
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

バースデー割引が有ればなお満足です。

Report a concern   May 26, 2026 — Rated 10 out of 10 by Todd Wehrenberg Bicycle World
What do you like about our products and services?

Great Staff and owners who take time to know the customer and their bicycling needs. Great store in the downtown Dubuque Millwork district that I can bike to and from.

Report a concern   May 26, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Windsor
What do you like about our products and services?

Friendly and knowledgible staff

Report a concern   May 26, 2026 — Rated 10 out of 10 by Robert Townsend Evolution Cycles
What do you like about our products and services?

Knowledgable service

Report a concern   May 26, 2026 — Rated 10 out of 10 by Cole Phillips Trek Bicycle Macomb Township
What do you like about our products and services?

Service was great, very helpful and friendly.


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