Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.K. Trek Bicycle O'Fallon
What do you like about our products and services?

Very friendly staff, great service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.E. Trek Bicycle Omaha West
What do you like about our products and services?

Very knowledgeable, patient, and welcoming staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Jeffrey Travis New Moon Ski & Bike
What do you like about our products and services?

Quality products, expert and friendly staff, great customer service, and high commitment to the community.

Report a concern   April 2, 2026 — Rated 9 out of 10 by D.R.S. The Bike Shop South
What do you like about our products and services?

Purchasing bike a excellent with knowledgable staff.

Difficulty. Booking a time up for the bike. Booking a time like trying to get a concert ticket.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Eddie Smith Trek Bicycle Oakland
What do you like about our products and services?

Nice bikes

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.S. Scheller's Fitness & Cycling - Lexington
What do you like about our products and services?

Very helpful and friendly service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.A. Raschiani
Cosa ti piace dei nostri prodotti e servizi?

Personale veramente molto gentile, pronto ad esaudire ogni richiesta. Grazie mille per avermi aiutato nella scelta della mia bici.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Arlene Gleeson Bob's Bicycle Shop
What do you like about our products and services?

Very quick, friendly, reliable service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.R. Bike Line of Middletown
What do you like about our products and services?

Staff is very friendly! this bike shop can fix anything🤗 also everyone who works there is very knowledgeable about anything you bring in. I LOVE this place ❤️

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.S. Cheltenham Cycles
What do you like about our products and services?

Informative, friendly, professional & always welcoming.
Don’t worry if you don’t know too much about bikes (I don’t) these guys do & offer great advice to all level of cyclists. First name removed 👍

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.G. Georgetown Cyclewerx
What do you like about our products and services?

Always a top notch experience. Great customer service, technical expertise, and availability. Thank you!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nickolas Clemmons Bike Mart - White Rock
What do you like about our products and services?

The team member I spoke with at the shop was a great guy. He was respectful and professional, and super friendly and willing to help with whatever questions we asked him would definitely recommend this shop to anyone with any bike problems.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.P. Gregg's Cycles - Greenlake
What do you like about our products and services?

All help provided was friendly and knowledgeable. Prices seem a little high, but we're happy to pay them since we value small businesses and excellent and knowledgeable staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Barry Rosenberg Bicycles Etc - Lisle
What do you like about our products and services?

Great service for tuneups on bikes and have a great selection for my kids and my wife to look at for our future bike. Staff is very

Report a concern   April 2, 2026 — Rated 10 out of 10 by Phil Tatarowicz Cycle Werks
What do you like about our products and services?

Friendly, courteous, knowledgeable and professional

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.B. Rushmore bikes
What do you like about our products and services?

Direct personal contact.
Do as they say, say as they do. When they say it’s ready at 4 o’clock, you can count on it.

Report a concern   April 2, 2026 — Rated 10 out of 10 by H.H. Trek Bicycle Philadelphia Manayunk
What do you like about our products and services?

Trek Manayunk always provides thorough service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.S. MACOMB BIKE
What do you like about our products and services?

Large selection of products and great service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.F.S.A. Master Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

AtenciĂłn, calidad y costo

Report a concern   April 2, 2026 — Rated 10 out of 10 by Gary Bloom Trek Bicycle Clear Lake
What do you like about our products and services?

Efficient, knowledgeable, & friendly staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.H. Mike's Bike Shop
What do you like about our products and services?

Great service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Martin Wilkes Mud Dock Cycleworks
What do you like about our products and services?

You have a good range of bikes and staff are very friendly and helpful

Report a concern   April 2, 2026 — Rated 10 out of 10 by Joyce Roberts Trek Bicycle Dayton Kettering
What do you like about our products and services?

Friendly knowledgeable sales team.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.S. PRAIRIE PATH CYCLES
What do you like about our products and services?

Very helpful staff. Great bikes and good location. Definitely check them out.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Olympia West
What do you like about our products and services?

Ace group that delivers quality service with a smile. Can’t imagine having ALL my bicycles without these guys!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.W. The Bike Lane - Reston
What do you like about our products and services?

you are very helpful and easy to work with. good selection

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.W. Ascent Cycling
What do you like about our products and services?

I feel like they truly understand my trek e-bike. They are also quick to do the work and get me back to riding. Love this place!

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.J.M. Scott's Bikes
What do you like about our products and services?

Good quality, excellent service

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nancy Carlson Martin's Cycling & Fitness
What do you like about our products and services?

Justin was very knowledgeable and great service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.J. Sonora Cyclery
What do you like about our products and services?

My bike needed some serious attention with the dropper seatpost and frame shock. The shop went the extra mile to find a very desirable replacement deal with the seatpost manufacturer as well as find a reasonable replacement frame shock. Prices very reasonable and turnaround time was solid. Thanks! First name removed


Privacy Policy