Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.S. Riverbrook - Hayward
What do you like about our products and services?

Best bike shop in the Midwest

Report a concern   May 25, 2026 — Rated 10 out of 10 by L.L. Bushtukah - Richmond
What do you like about our products and services?

Great variety and brands.
Professional staff!

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.S. Mostly E-Bikes
What do you like about our products and services?

Quality knowledgeable local

Report a concern   May 25, 2026 — Rated 10 out of 10 by M.E. Trek Bicycle Grand Junction
What do you like about our products and services?

I always receive great service at the GJ Trek store. A very friendly and knowledgeable staff. I have purchased two Trek Domane+ SL6 Pros from this store and other gear and accessories.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.I. Trek Bicycle Lausanne
What do you like about our products and services?

The service is always excellent with Maxime at Trek, Le Mont-sur-Lausanne. He is professional, super-knowledgeable and meticulous - a real bike magician! Thank you, once again!

Le service avec Maxime chez Trek, au Mont-sur-Lausanne, est toujours excellent. Professionnel, super-compétent et méticuleux, il est un véritable magicien du vélo. Merci encore!

Report a concern   May 25, 2026 — Rated 10 out of 10 by C.R. Trek Bicycle Newport News
What do you like about our products and services?

Nice and knowledgeable people, and good hardware to go along with it.

Report a concern   May 25, 2026 — Rated 9 out of 10 by U.R. Cycle-M
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr schneller Termin bei dringendem Reparaturbedarf (Bremsen) - für Alltagsradler extrem wichtig!

Report a concern   May 25, 2026 — Rated 10 out of 10 by Mark Mayer Cyclery USA - Riverside
What do you like about our products and services?

Large selection and friendly helpful staff.

Report a concern   May 25, 2026 — Rated 10 out of 10 by E.O. Trek Bicycle Sugar Land
What do you like about our products and services?

The team was very attentive and helpful.

Report a concern   May 25, 2026 — Rated 10 out of 10 by P.F. Freewheel Bike Eden Prairie
What do you like about our products and services?

Knowledgeable staff are always available to help customers make biking decisions

Report a concern   May 25, 2026 — Rated 10 out of 10 by E.D.L.R.L. Trek Bicisprint Sabadell
¿Qué es lo que le gusta de nuestros productos y servicios?

¡Excelente servicio! Llevé mi bicicleta porque las ruedas necesitaban un ajuste y me las dejaron impecables, ruedan súper suave. ¡Totalmente recomendado!

Report a concern   May 25, 2026 — Rated 9 out of 10 by Marc Brettschneider CUBE Store Hermsdorf
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Top Team. Bis jetzt gibt es mit dem Fahrrad keine Probleme.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Sonnya Wilkins Trek Bicycle Olympia West
What do you like about our products and services?

I bought my first bike as an adult a few days ago.... I'm in my 50's. The salesperson was very helpful and patient. After asking some questions, he showed me a couple bikes that he thought would work for me. I was able to ride them around and found the one that fit me perfectly. I appreciate the kindness and help without hard sales techniques.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Steve Dunn Trek Bicycle Inverness
What do you like about our products and services?

Had a blast on a rental Catrike and the staff was fantastic to work with. Made our day!

Report a concern   May 25, 2026 — Rated 10 out of 10 by Steve Temple Ben's Bikes Sequim
What do you like about our products and services?

Great choices in stock and sales staff very knowledgeable also. I really enjoy my Tern bike and how easy it is to transport in my Forester Hybrid with kick activation on rear entrance!
Since I have been a Trek enthusiast for years Ben’s bike is great choice for satisfying
All of your needs. I have enjoyed Recumbent’s over the years and Ben’s Bikes has many great models. Accessories to satisfy your needs.
Yes Ben’s bikes is a wise choice for all of your bikes needs, repairs, upgrades and even possible trades too. One stop shoppings! Bon Voyage!

Report a concern   May 25, 2026 — Rated 10 out of 10 by L.H. Krusty's Bicycles
What do you like about our products and services?

My 7 year old son and I came in to have his new bike serviced as it was purchased on the used marketplace. The Person at the front was very welcoming, did a quick assessment and provided details on the work needed. Then share when it will be ready for pickup. Very easy experience.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Larry Aiken Bicycles Plus
What do you like about our products and services?

We have purchased cycling gear and serviced our bikes at Bicycles Plus for over 20 years. John and his staff have maintained our vintage bikes and our modern bikes with a depth of expertise that we depend upon. We appreciate the warranty service and knowing that Bicycles Plus is there for all of our cycling needs. Larry Aiken

Report a concern   May 25, 2026 — Rated 10 out of 10 by K.U. Sunlight Ski and Bike Downtown
What do you like about our products and services?

Great team, talked me through the whole process

Report a concern   May 25, 2026 — Rated 10 out of 10 by R.M. Trek Bicycle Inverness
What do you like about our products and services?

Very friendly, helpful, and knowledgeable staff. I can't say enough about our rental experience with them. We will definitely rent from them again, and recommend them without hesitation. Thank you.

Report a concern   May 25, 2026 — Rated 10 out of 10 by A.C. Trek Bicycle Coburg
What do you like about our products and services?

Great product and sale service from Con.

Report a concern   May 25, 2026 — Rated 10 out of 10 by E.K. Landry's Bicycles - Braintree
What do you like about our products and services?

Always super helpful and knowledgeable.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Matt Caldwell Trek Bicycle Warwick
What do you like about our products and services?

Ben was great in selecting a bike for my son, greatly appreciated

Report a concern   May 25, 2026 — Rated 10 out of 10 by L.F. Trek Bicycle Inverness
What do you like about our products and services?

We were in and out within 20 minutes. Two tubes in our bike tires and we are ready to go. Did a wonderful job.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.N. Trek Bicycle Montrose
What do you like about our products and services?

Friendly helpful staff.
Trek is a top of the line product.

Report a concern   May 25, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Lake Oswego
What do you like about our products and services?

Trek techs in Lake Oswego were great. Despite the holiday rush, they acknowledged store patrons and kept service and sales rolling in a friendly and personable manner.

Report a concern   May 25, 2026 — Rated 10 out of 10 by C.B. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Very friendly and professional

Report a concern   May 25, 2026 — Rated 9 out of 10 by J.D. Trek Bicycle Columbus Dublin
What do you like about our products and services?

Good product
Good service
Good education for young riders
Trade in program is great

Report a concern   May 25, 2026 — Rated 10 out of 10 by S.G. Bikes'n Boards Wetzlar
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Beratung, Testfahrten, persönliche Erfahrungen des Mitarbeiters u.v.m.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.D. Landry's Bicycles - Worcester
What do you like about our products and services?

We are on an Atlantic Coast bicycle tour and ran into some mechanical issues after riding in the rain the day before. I had emailed the store to give them a heads up that we’d be stopping by in hopes they could work us in for some mechanical support. When we arrived, they were ready with not only their service team, but anything else we might need (likes showers and food!!). They fixed both our bikes and did basically a complete tune up! Landry’s has not only a great team, but was well stocked with other supplies we needed. Big Kudos to Greg, Aaron and Drew!! You guys ROCK!

Report a concern   May 25, 2026 — Rated 9 out of 10 by Dale Alexander Trek Bicycle Queen West
What do you like about our products and services?

Professionally done at same time delivered personally by people passionate about bikes


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