Customer Testimonials
Everything
We received the best customer service at the Knox store. Nothing was a problem and everyone we encountered was so helpful.
In past experiences we have purchased bikes that we believe weren't fitted correctly. Trek went out of their way to sell us bikes that are perfect for us, in particular my son who is growing, they even modified the bike for us.
Thank you Trek Knox, I have already recommended you to a friend looking to purchase a bike for her son.
The Summit team was very knowledgable and helpful. Outstanding customer service!
2018年から乗っているロードバイクの毎年恒例になっているリフレッシュ(オーバーホールメンテナンス)をお願いしました。
消耗品の集合体であるロードバイクに安心・安全に乗り続ける為に必要な作業と考えております。
車の車検のようなイメージですね。
時間をかけてしっかり整備されて戻ってきた車体はビカビカです。
今回もありがとうございました。
Super freundlich und kompetent.
Friendly service and EXCELLENT mechanical work.
Courteous and friendly staff. Great customer service.
Cortesia e professionalità negozio top
Fantastic service!
Nick was an absolute Professional.
Great experience
The bike was expensive but the Customer Service made it all worth while.
Great bikes
Sales and bike service workers are very ready to go the extra mile, including listening and making suggestions.
Excellent customer service-always explain bike problems,always give me estimates and have never had to return for redo. Always offer advise for needed vs optional repairs/equipment. Shop has very complete inventory of parts. Service time for repairs is optimal-have never had to leave bike for longer than 1 day.
Accurate and helpful servicing of bikes
Extremely helpful
Atendimento excelente e com muita paciência.
They’re solid pieces of equipment and backed by a great warranty
Fui a la tienda y me atendieron muy bien. Fueron muy amables y profesionales en el arreglo de mi bicicleta.
항산 친절하고 소비자 입장에서 생각해주십니다. 최고입니다.
毎年、【車検】として、お願いしています。
安心して乗ることができるのも、ケンズさんのおかげです
Friendly staff.
こちらのショップは、スタッフの皆さんが勤勉で真面目で、困っていたら親身になって対応してくださいます。
押しも強いわけではなく、必要な物を必要なタイミングで勧めてくれるので安心です。
一つ馴染みの専門店があると、購入後も安心してメンテナンスに出せるし、こちらに今後も通いたいなと思いました。
Prompt service, honesty and friendly staff
Not just professional but an excellent service solving a problem by real specialists
Good service very knowledgable staff
Friendly service and reasonable prices.
great service
Can't see anything that you could improve on. Friendly helpful service, never a bad experience. Just keep doing what you do.
Always willing to help

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