Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 27, 2026 — Rated 10 out of 10 by David Bennett Giant Ancaster
What do you like about our products and services?

Sales staff (David) didn’t try to sell me something above and beyond what I needed. Friendly and helpful staff and a wide array of bikes for every type of rider.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Sandra Christ Schneider Sports OHG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Freundliche und kompetente Beratung. Sehr herzliche und nette Menschen.
Würde immer wieder ein Fahrrad bei Schneider Sports kaufen.

Report a concern   May 27, 2026 — Rated 10 out of 10 by S.D. Trek Bicycle Heber City
What do you like about our products and services?

The guys there were so helpful. They were kind and answered all of my questions

Report a concern   May 27, 2026 — Rated 10 out of 10 by A.P. Downtown Bicycles - Lakeville
What do you like about our products and services?

Transparent on the repairs and cost, very friendly

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.G. Mead's Bike Shop
What do you like about our products and services?

Knowledgeable and friendly staff

Report a concern   May 27, 2026 — Rated 10 out of 10 by R J Weiss Bike Mart - Richardson
What do you like about our products and services?

Friendships

Report a concern   May 27, 2026 — Rated 10 out of 10 by Eric Roach BOONE BIKE & TOURING
What do you like about our products and services?

Staff were incredibly friendly and informative. My mountain bike has been sitting idle for quite some time and I took it to Boone Bike for repairs. The repairs were done lightning fast and the every facet of the service was reviewed with me beforehand.

Great Bike Shop!

Report a concern   May 27, 2026 — Rated 10 out of 10 by C.F. Asbury Park Cyclery
What do you like about our products and services?

The service was great, and the bicycles were checked in a timely fashion in spite of harsh weather and a busy season.

Report a concern   May 27, 2026 — Rated 10 out of 10 by H.C.T. Seven Bikes Shop
¿Qué es lo que le gusta de nuestros productos y servicios?

Cercanía de trato.amabilidad del personal y eficacia en el arreglo de las bicicletas!profesionalidad a la hora de recomendar productos,no interesándose por la venta,si no por lo que el cliente realmente necesita

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.I. Ridley's Cycle - Westhills
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.H. Mystic Cycle Centre
What do you like about our products and services?

Staff was extremely helpful and went above and beyond. Also made it so easy and quick.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Barb Rose The Broken Spoke
What do you like about our products and services?

Quick turnaround time
Great explanation of bike repairs

Report a concern   May 27, 2026 — Rated 10 out of 10 by Adam Oliver Guthrie Bicycle
What do you like about our products and services?

Preston really went above and beyond to take of my frame warranty and I really can't thank enough for how easy the process was

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.S. Extreme Ski & Bike
What do you like about our products and services?

An LBS that's more like a family.

Report a concern   May 27, 2026 — Rated 9 out of 10 by J.M. PALO ALTO BICYCLES
What do you like about our products and services?

The maintenance team is great. Alan tuned up my bike and did a fantastic job as usual.

Report a concern   May 27, 2026 — Rated 10 out of 10 by B.W. Trek Bicycle Broomfield
What do you like about our products and services?

Quality bikes and the staff was very friendly and helpful.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Elizabeth Loya Wheel & Sprocket, Delafield
What do you like about our products and services?

Best service!

Report a concern   May 27, 2026 — Rated 10 out of 10 by A.T. Trek Bicycle Arnold
What do you like about our products and services?

The staff are very professional, friendly and helpful. Brad quickly understood my request & provided some ideas & options & had my bike repaired & ready very quickly & efficiently!!

Report a concern   May 27, 2026 — Rated 9 out of 10 by M.B. Northstar Bicycle Company
What do you like about our products and services?

The shipping cost was great. You don't have to purchase hundreds of dollars of stuff to get free shipping. The lady on the phone when I called both times for an order update, was very polite and courteous. Give her a raise. She salso called to confirm my address and to let me know that my order was being packed up and shipped. The only complaint I have is that email updates and tracking information weren't sent to me automatically and I had to reach out to obtain it. But again, the lady that took care of me was amazing and promptly emailed me the tracking info when I requested it and apologized for the inconvenience.

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.F. GoodSpeed Cycles - Homewood
What do you like about our products and services?

The salesperson who check my bike out was very kind and knowledgeable, Someone even helped to,put my bike in the van

Report a concern   May 27, 2026 — Rated 10 out of 10 by A.L. Holmes Cycling and Fitness
What do you like about our products and services?

Eric is especially helpful! Enjoy working with him.

Report a concern   May 27, 2026 — Rated 10 out of 10 by P.S. Bicycle Garage Indy 106th Street
What do you like about our products and services?

Promptly replaced bike tires with correct new tires-bike looks great!

Report a concern   May 27, 2026 — Rated 10 out of 10 by V.U.B. Fahrrad Schweitzer
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ich war dankbar für die schnelle und gute Reparatur

Report a concern   May 27, 2026 — Rated 10 out of 10 by Ray Hardisty The Bike Shop South
What do you like about our products and services?

Same afternoon service for an internal gear cable and tune up, followed by good advice and a smile. What’s not to like about that. Bikes are expensive items, and good maintenance is the key to keeping you riding on whatever trails you prefer.

Report a concern   May 27, 2026 — Rated 10 out of 10 by A.J. Bicycle Garage Indy 82nd Street
What do you like about our products and services?

Top Gear, top service and top expertise

Report a concern   May 27, 2026 — Rated 10 out of 10 by C.W. Elevate Bikes
What do you like about our products and services?

Service that comes with care and attention

Report a concern   May 27, 2026 — Rated 10 out of 10 by V.S. Trek Bicycle Tustin
What do you like about our products and services?

High quality product (Kuat) and excellent friendly service

Report a concern   May 27, 2026 — Rated 10 out of 10 by Lyle Mckinnon Bikes & Beyond
What do you like about our products and services?

Capable & friendly staff!

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.D.R. Trek Bicycle Algonquin
What do you like about our products and services?

Great customer service.

Report a concern   May 27, 2026 — Rated 10 out of 10 by L.T. Rhythm Bikes
What do you like about our products and services?

Lots of knowledge about how to dial in tires, susension


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