Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by Tim Perez Trek Bicycle El Dorado Hills
What do you like about our products and services?

Outstanding staff, very knowledgeable and helpful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.G. Trek Bicycle Burlington
What do you like about our products and services?

Excellent staff and service

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.D. Chronocite
What do you like about our products and services?

Nous avons toujours un très bon service et c'est pour cette raison que je vous le recommande .

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Oro Valley
What do you like about our products and services?

Nice store; friendly & knowledgeable staff. Fast service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.L. Sweet Pete's Bike Shop
What do you like about our products and services?

Friendly knowledgeable staff. Easy to get in and out of store for people with mobility problems.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.G. Landry's Bicycles - Worcester
What do you like about our products and services?

Great customer service and explanation of product/services

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.Z. Chain Reaction Bicycles-Redwood City
What do you like about our products and services?

Mike is very knowledgeable, and easy to work with. I had a bent rear derailleur hanger with my road bike, and Mike explained the problem and possible solutions to me in a way that I can understand. I felt comfortable leaving my bike to someone like Mike

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.S. Walt's Cycle
What do you like about our products and services?

Staff is very knowledgeable and patient to show options.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.W. Helen's Cycles Santa Monica
What do you like about our products and services?

Fast, competent, reasonably priced service department

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ron Boston Woody's Bicycles
What do you like about our products and services?

Fast service and fair prices 🚲🤗

Report a concern   April 2, 2026 — Rated 10 out of 10 by Craig Mabie S & W Sports
What do you like about our products and services?

Great technical and maintenance support for all my gear: bikes and skis!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.I. Trek Bicycle Store of Estero
What do you like about our products and services?

I had a minor problem with my bike, but you promptly listened & took the time to fix it.
Thank you!1

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.M. Landry's Bicycles - Westboro
What do you like about our products and services?

Top notch products and selection. Customer service exceeds expectations. Staff is knowledgeable and friendly.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Thomas Plösser Brino Velo AG Aesch
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Alles !

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.H. Trek Bicycle Portland Hollywood
What do you like about our products and services?

The process from ordering and buying the bike from Chris to the great service I experience from Tony and Josh in service!
Thank you

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.M.B. Martin's Bicycle Shop
What do you like about our products and services?

You sell quality products and your service staff are very knowledgeable and helpful in selecting the best items for my needs.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.S. Holmes Cycling and Fitness
What do you like about our products and services?

I felt safer trying out my bike this morning, for the first time this spring, knowing Eric had worked on it and hooked me up with better pedals, seat and post than it had pre-autumn-crash. Thanks!

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.S. Landry's Bicycles - Braintree
What do you like about our products and services?

Ease with getting my bike’s tuneup. Everything went very smoothly. Staff was very knowledgeable, friendly and very helpful.

Report a concern   April 2, 2026 — Rated 9 out of 10 by K.S. Steiner's Valatie
What do you like about our products and services?

Good friendly service

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.B. Cycles Cadieux
What do you like about our products and services?

Merci pour le services.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.D. KL Bikes Kelheim
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Freundlichkeit, Kompetenz, Qualität, Kundenorientierung

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.H. Bushtukah - Richmond
What do you like about our products and services?

Extremely fast delivery very convenient

Report a concern   April 2, 2026 — Rated 10 out of 10 by Michael Aranas Trek Bicycle Arlington South
What do you like about our products and services?

Javier was very helpful and knowledgeable

Report a concern   April 2, 2026 — Rated 10 out of 10 by Cecil Bailey Pasadena Cyclery
What do you like about our products and services?

Staff was amazing, not pushy at all. I have been to other stores where I was feeling pressured to buy a bike. Here no pressure just information and I loved it.

Great customer service

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nannette Rasch 7 Mile Cycles
What do you like about our products and services?

They always greet you warmly, and listen to your needs. They are very knowledgeable about their products and direct you to the perfect product. The service department is top notch! My bikes actually look forward to their spa treatment each year! Can’t say enough about their service here!

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.H. Trek Bicycle Normal
What do you like about our products and services?

Nice and helpful staff as they transition to new ownership. Very helpful and took care of my warranty repair.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.J.M. Bike World (West Des Moines)
What do you like about our products and services?

Very knowledgeable staff.
Fun to deal with.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.E. Hall Bicycle Company - Cedar Falls
What do you like about our products and services?

Wonderful folks at the University Ave., location. Karrie and Brady are great...as well as all the other folks. Fair pricing and great work. Of all the bike shops in the area, Halls is my choice!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C.C. Bicycles East
What do you like about our products and services?

Excellent service and everyone is very helpful, patient and kind.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.L. Holmes Cycling and Fitness
What do you like about our products and services?

Knowledgeable and courteous staff. Options thoroughly explained with costs for each. Work was completed by the date provided.


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