Customer Testimonials
Great Service and prices!
Knowledgeable staff and good customer support. They have vast inventory of bicycles and accessories at good pricing. The staff kindly take time to provide you with detailed information to help and guide you in choosing proper equipment and accessories.
The bike tech guy was extremely helpful and informed and did the repair I needed immediately.
friendly knowledgeable staff and high quality product
Great bikes, knowledgeable & friendly staff, great location right next to Vernon Rails to Trails, good selection of accessories to upgrade your bike.
Happy with the large “traditional” bike selection, not just e-bikes.
Employees always seem very welcoming to “beginner” level cyclists, not elitist / uppity. Great services for those who don’t have the knowledge or tools to make their own repairs and upgrades.
Staff have always helped me find what I ACTUALLY want vs trying to upsell unnecessarily.
The staff is friendly and knowledgeable. The service staff does excellent work.
Professional and friendly service every time.
Issues are resolved fairly and in a timely manner.
My old mountain bike needed some work done and Trek did the service well, timely and at a reasonable price. What more can you ask for?
Weer leuk ontvangen, kopje koffie en reparatie van fiets kon ik op wachten. Top
They help me understand and learn about my bike
Bicycle Habitat staff super professional and helpful, Libby for many years is our go to and recently Kate come to mind, and the mechanics are all first rate whether or tune up to the commuter bike or the high end road bike.
Fast service
Great selection of bikes and gear. Dale and team are fantastic. Helpful, reliable and knowledgeable.
Best bike shop in Muskoka
Everything is dialed. The shop dudes are rad. Fair prices and great service.
Quality and timeliness.
Good selection of bicycles and accessories. Owner Josh was very helpful in helping me decide which bicycle to buy. Josh was very patient with all my questions and I feel I bought the perfect bike for me.
Skilled and personable mechanics! Timely service
Le service clientèle. Toujours là pour de très bon conseils.
Professional
great customer service. Highly recommend
I like that I can count on Ernesto to maintain my electric bike.
The staff are friendly, professional and do a great job! Thank you!
the folks at trek bike are knowledgable,funny,up on trends and love bikes
James was very knowledgeable and helpful when I took my Gazelle bike in for its first service.
Amazing professional service
Eric is great, prices are very reasonable
Your repair service is very honest, reliable, and efficient.
I come all the way from West Vancouver to your shop on East 2nd to get my bike serviced.
Just bought my second Trek bike in 14 years and I love it. The customer service at this store is tremendous, from the purchasing of the bike to the excellent tune-ups and bike repair. I wouldn't buy my bike anyplace else.
Decided to start riding my bike again, so I brought it to Rick's Bike Shop. I asked that my bike be gone through and tuned up. I was given an estimate and told what day it was being scheduled. My bike was tuned up and ready on the day I was told. I also purchased a helmet while there. The staff was friendly & professional. Looking forward to safely riding my bike.
Jaime was so helpful when we were looking for the right bike for our grandson. She spent a lot of time with us, even taking us outside and showing him how to learn to ride a bike. She really gained his confidence. Her experience with youth was quite obvious knowing how to gain his confidence and making the experience so memorable for all of us.