Customer Testimonials
Best of the best. Products and knowledge.
December 18, 2025 — by
Emerys Cycling, Triathlon & Fitness - Menomonee Falls location
great bike store and staff. Ben is awesome! wouldn't go anywhere else. Very knowledgeable as well as personable. A rare combination!
The knowledge of the gear when I was looking for Nordic skis.
Amazing staff members! Always deliver quality work and experience.
My wife and I were looking to purchase a new set of cross country skis as well as poles and boots to go along with the skis and had a great experience at Brick Wheels. The two team members who worked with us could not have been nicer and were very knowledgeable about the products available and collaborated with us to identify the ideal package for cross country skiing. We had previously visited Brick Wheels to have our bikes tuned up last spring and are happy to report that the team at Brick Wheels are consummate professionals and we would highly recommend Brick Wheels for anyone who would like to explore the variety of products available and to enjoy the experience as we have.
Quality brand from a good retailer
la atención es excelente :)
Nathan provided friendly, above and beyond service.
Professional and bike experts. Take time to discuss new bikes or repairs. Friendly and take the extra steps to ensure customer satisfaction. I live about 20 miles from this store but it's worth the trip. This is a 1st rate bike store.
Good selection of high quality recreational gear and clothing.
Staff are friendly and knowledgeable about the products they sell
All of your staff are helpful and very knowledgeable.
Honesty, knowledge of everything bicycles,
Friendly, efficient staff, fair pricing
Lewes Cycles is the absolute best! I have been servicing my bike there for 13 years and will go nowhere else.
Excellent service Amans’s what was needed
Have been my go to bike shop since they opened. Always good service from a very knowledgeable and friendly staff.
Associate exceeded my expectations and went above and beyond to fix my son's bike
Competent customer friendly staff
Open and friendly
Friendly helpful people and great profucts
Great variety ,top names , excellent service and prices
Friendly and helpful service.
I love trek products. I bought my first Trek in 2006 and just recently this last March I purchased a new verve too, and I really really like it. The service is bar none the best I think in the valley. Dennis is really really a great guy and does whatever he can to help you if you have a problem or just have a question Danielle, who works in the back fixing bikes as again one of those guys that will help you as much as you can with your questions and with any servicing, you might need. I’m sorry to say there’s a few young ladies that worked there. They are so nice. It’s unbelievable and I’m sorry I don’t know their name but trust me. This store is the best when it comes to Trek and what other other bike you might want or need. So a big shout out to Palm Desert, Trek store. Mark Scott. Cathedral City
Amazing helpful staff have the time to talk to you about whatever needs that you need
Great customer service! Friendly people, fair prices.
Great people, great service. I recommend that you bring some IPA’s. Brad loves them.
Excellent customer service. They immediately notified me that the Item ordered needed to be shipped in from U.S., and offered alternative options.
Regardless, item arrived ahead of time, thanks to hands on communication.
For a local, smaller outfitter your prices remain competitive!
Very helpful staff.
Vos explications et votre expertise...
Mais ,ya 2 semaines, j'ai fait changer le skin de mes skate Atomic 2013 et avant la 2 ième sortie, je me suis aperçu que le haut d'un skin était déjà décollé...
En plus, j'ai fait refaire en même temps la base et encore avant ma même 2 ième sortie, des petits bouts de la base était déjà gris après un "gros " 5 km du la PTDN.
Est-ce normal?
Un ti-peu moins satisfaite. ...
Es war wieder eine super fachkundige Beratung und alle Mängel wurden sehr schnell beseitigt. Mein Rad war sauberer als ich es hingebracht habe. Vielen Dank und ein echt tolles Team! Schöne Weihnachten und Alles Gute für 2026
Polite & knowledgeable team