Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 27, 2026 — Rated 10 out of 10 by P.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Absolutely fantastic service performed by a true professional who demonstrated he really cared about the outcome of the repair.

Report a concern   May 27, 2026 — Rated 10 out of 10 by T.S. Danny's Cycles - Mt. Kisco
What do you like about our products and services?

The Mount Kisco staff was excellent. Very friendly, knowledgeable and helpful. I will definitely be returning for bikes in the future. Glad to have and support a local business that goes the extra mile for their customer.

Report a concern   May 27, 2026 — Rated 10 out of 10 by T.S. Freewheel Cycle
What do you like about our products and services?

Staff is very knowledgeable, friendly and helpful

Report a concern   May 27, 2026 — Rated 10 out of 10 by S.P. Velorution
What do you like about our products and services?

Very friendly and knowledgeable. Fair estimates and great follow through in service.

Report a concern   May 27, 2026 — Rated 10 out of 10 by L.R. Carolina Pedal Works
What do you like about our products and services?

Quality products. Great advice when needed. Friendly staff!!! Bikes, Beer & coffee can't beat it.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Darrell Chaltry The Sports Den
What do you like about our products and services?

Great service!

Report a concern   May 27, 2026 — Rated 10 out of 10 by M.V. Cycle Werks - Bowling Green
What do you like about our products and services?

Great selection and service

Report a concern   May 27, 2026 — Rated 10 out of 10 by S.K. Trek Bicycle Paramus
What do you like about our products and services?

Great customer service from Mike who helped us choose the right bike option for my son.

Report a concern   May 27, 2026 — Rated 10 out of 10 by L.H. Trek Bicycle Queen West
What do you like about our products and services?

Very happy with my bike purchase last year, and the team was helpful with it's first tune up and minor repairs.

Report a concern   May 27, 2026 — Rated 10 out of 10 by T.R. Billy Goat Bicycle Company
What do you like about our products and services?

Great service and an interest in helping riders with their equipment.

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.K. The Bike Shop Central
What do you like about our products and services?

Incredibly helpful and knowledgeable staff

Report a concern   May 27, 2026 — Rated 10 out of 10 by Adam Facundo Sierra Bicycle Werks
What do you like about our products and services?

Outstanding.

Report a concern   May 27, 2026 — Rated 10 out of 10 by M.G. Horizon Cycling
What do you like about our products and services?

Prompt friendly service - waited on immediately.

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.M.F. 33 Bike
¿Qué es lo que le gusta de nuestros productos y servicios?

Buenos precios y envio rápido

Report a concern   May 27, 2026 — Rated 9 out of 10 by J.S. Towpath Bike
What do you like about our products and services?

Personable service and instruction

Report a concern   May 27, 2026 — Rated 10 out of 10 by Curtis Martell Trek Bicycle Lawrence
What do you like about our products and services?

Very knowledgeable and friendly shop.

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.G. Trek Bicycle Plainview
What do you like about our products and services?

Amazing service as always

Report a concern   May 27, 2026 — Rated 10 out of 10 by Eric Montgomery Trek Bicycle Fairfield
What do you like about our products and services?

Good selection of products, helpful staff.

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.S. Rochester Bike Shop
What do you like about our products and services?

Price was reasonable for work performed. The service was quick and friendly. The young man helped me get my bike out of my car to take into the store for service. I have used this shop repeatedly and really like them.

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.D. Trek Bicycle Royal Oak
What do you like about our products and services?

Very knowledgeable and friendly team.

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.C. Landry's Bicycles - Braintree
What do you like about our products and services?

Braintree Location -- Spencer Service Straight up / No upselling . Fix Bike and get it back to me.

Front Desk folks couldn't be nicer !

Jim
PMC Rider

Report a concern   May 27, 2026 — Rated 10 out of 10 by V.M. Trek Bicycle Fort Wayne
What do you like about our products and services?

People are friendly and helpful. So nice work on bikes.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Beckett Maeve Fitzpatrick Slipping Gears Cycling
What do you like about our products and services?

Very professional and timely. Would recommend highly!!!

Report a concern   May 27, 2026 — Rated 10 out of 10 by R.S. Landry's Bicycles - Natick
What do you like about our products and services?

Excellent and timely service and knowledgeable staff.

Report a concern   May 27, 2026 — Rated 10 out of 10 by B.S. Rockford Bike Shop
What do you like about our products and services?

Fast turn-around on my bike additions. Thorough inspection.

Customer service and sales is always helping families in parking-lot help make correct bike selection.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Chris Roller Trek Bicycle Stores of Vero Beach
What do you like about our products and services?

Quit and easy

Report a concern   May 27, 2026 — Rated 10 out of 10 by C.S. Bike Doctor Frederick
What do you like about our products and services?

Great and friendly staff.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Charles Jeannine Young Trek Bicycle Alamo
What do you like about our products and services?

Excellent mechanics...Marcus especially..helpful, fast, knowledgable.

Report a concern   May 27, 2026 — Rated 10 out of 10 by L.K. Bicycle Tech
What do you like about our products and services?

Repair as promised, pleasant environment, store hours

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.P. Ray's Bike Shop - Bay City
What do you like about our products and services?

Top grade products, great service, great personalities of staff


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