Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 9 out of 10 by S.A. JS-Bikes GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Beratung war sehr gut und ausführlich. Man kann sein Rad Probe fahren und es wird auf Kundenwünsche eingegangen.
Eine Reservierung des Rades ist auch kein Problem.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Gainesville
What do you like about our products and services?

Great Bikes!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Giovanni Rizzo PLANET BIKE
Cosa ti piace dei nostri prodotti e servizi?

Ho acquistato un reggisella telescopico da loro ed è andato tutto benissimo! Gentili, disponibili e punti8nella spedizione!! Pacco imballato alla perfezione, con tutte le protezioni del caso e prezzo top!! Grazie

Report a concern   April 3, 2026 — Rated 10 out of 10 by Kevan Elliott Trek of CLT South
What do you like about our products and services?

I’ve always had an excellent experience when dealing with my local Trek bicycle shop. My eMTB gets excellent service and the staff is friendly.

Report a concern   April 3, 2026 — Rated 10 out of 10 by I.M. Head For The Hills
What do you like about our products and services?

Efficient, friendly and reasonably priced.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Drew Olmsted Trek Bicycle Albuquerque
What do you like about our products and services?

Every time I’ve been in the store it’s been for smaller purchases. Every person I have encountered in the store has been very friendly, helpful and attentive and never pushy or overbearing. A lot of shops in town have eliteist attitude employees. Trek does not. When I’m ready to buy the new bike I’m going to Trek and only Trek. It’s the only bike shop I’ll go to.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Richie Lengel Trek of CLT Lake Norman
What do you like about our products and services?

Always great service which is important for an addicted every day mountain bike rider like me!

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.H. Skinnergate Cycles
What do you like about our products and services?

Prompt service
Good reliable lads who are great to deal with

Report a concern   April 3, 2026 — Rated 10 out of 10 by Nicole Mercier Bikes & Beyond
What do you like about our products and services?

Good quality and good service

Report a concern   April 3, 2026 — Rated 10 out of 10 by G.C. Trek Bicycle Milton Keynes
What do you like about our products and services?

Always a friendly team and always there with help

Report a concern   April 3, 2026 — Rated 10 out of 10 by Lutz Leibing Fahrrad Hammer Leipzig
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetent und nett

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.C. Eddys Bike Shop - Akron
What do you like about our products and services?

Friendly, smart and took time to give me
Options

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.G. Bikes'n Boards Butzbach
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr freundlich, hilfsbereit und kompetent.

Report a concern   April 3, 2026 — Rated 10 out of 10 by F.M. Radhaus am Markt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetente und zuverlässige Wartung meines Fahrrads. Vielen Dank für den schnellen Service

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.H. Lancaster Bicycle Shop
What do you like about our products and services?

Randy did a fine job refurbishing my girlfriend’s folding bike! It will be a great asset for her to enjoy during her knee surgery recovery! Thank you!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Steve Bentley Big Bear Bikes
What do you like about our products and services?

To date this is the third bike I have bought from you second e bike..really pleased with last e bike six thousand miles put on it..so it was time to upgrade..staff helpful and knowledgeable..good service.... pleasure to deal with..

Report a concern   April 3, 2026 — Rated 10 out of 10 by N.B. Cycle2...
What do you like about our products and services?

Honestly, the service you have provided to an irregular but loyal customer from the other end of the state has been remarkable.
Buying this bike is an investment on my end, and even though it’s not a top end bike, the care and detail Phil took to make sure it was the right size frame, and that my measurements would work was professional. The attention to detail and kindness shown when picking up the bike was outstanding, from both Phil and First name removed. It’s not often in life a complete stranger makes you feel important and gives professional service. I cannot relay how many people I’ve told how impressed I was on Wednesday (collecting bike) and through the whole bike purchasing process. I’m so honoured to have had this interaction.

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.O. Race Right Cycles
What do you like about our products and services?

Excellent

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.F. Crazy Bikez
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Beratung

Report a concern   April 3, 2026 — Rated 10 out of 10 by Neil Petherick Cycology Bikes
What do you like about our products and services?

Great honest service, no hidden unnecessary extras. Riding like new again and under budget.

Report a concern   April 3, 2026 — Rated 10 out of 10 by John Salmon Saddle Safari
What do you like about our products and services?

Cheerful, friendly and knowledgeable service. Also efficient and readily available for advice

Report a concern   April 3, 2026 — Rated 10 out of 10 by Colin Snowling Cycles UK Maidstone
What do you like about our products and services?

Quality gear, with great friendly service👍🏻

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.G. Albion Cycles
What do you like about our products and services?

Sales lady was very nice and helpful.

Report a concern   April 3, 2026 — Rated 10 out of 10 by F.B. Radhaus am Markt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ich habe ein gebrauchtes E Bike der Marke Focus gekauft und bin damit gleich 20km durch den Solling heimwärts gefahren,alles top.Die Beratung war auch super, ich habe gleich noch ein Rad für meine Frau bestellt.
Danke und Schöne Ostertage

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.W. Bikestore Oliver Blas GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Wir waren sehr gut beraten durch Moritz, die Räder sind mit Geduld auf uns eingestellt worden. Alles wunderbar danke!

Report a concern   April 3, 2026 — Rated 10 out of 10 by B.V. Trek Bicycle Richmond
What do you like about our products and services?

Mechanics Tim and Anders were very attentive, thorough and communicative with me. They did a great job servicing my bike

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.B. Cube Store Erfurt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr freundliches Personal. Zum Produkt kann ich aufgrund Gutscheinkauf nix sagen.

Viele Grüße

Report a concern   April 3, 2026 — Rated 10 out of 10 by T.K. Andy Schleck Cycles
What do you like about our products and services?

Très gentil et compétent.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Cavallero Maurizio PLANET BIKE
Cosa ti piace dei nostri prodotti e servizi?

Articoli di ottima qualità, competenza nel consigliare il prodotto adeguato, officina con personale formato e preparato.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.B. Beics Brenin
What do you like about our products and services?

Good value hire of bikes

But gear indexing and limit screws required a tweak from me soon after we got going


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