Customer Testimonials
Services
Perfect
Visilli was an absolute joy to meet and I’m grateful for his help, expertise, and insight.
Great service
Very knowledgeable and supportive team
Excellent people, service, product, and price. I have purchased 6 bikes from Jay's over 20 years and have always taken them to Jay's for parts and service. They treat customers like family. I recommend Jay's for all your "biking needs". Personal customer service!
You guys just rock
Staff is always helpful. Repair service is fast and reliable
Quality bikes !
Fast and friendly
Very friendly staff and very fast servers
Great service and products, I recommend this place.
Everyone is extremely knowledgeable, helpful and exceptional service and repairs.
It was a very good experience!
Friendly, quick and well done. Great explanation.
Great answers to all my questions along with explanations of alternative products wjtb pros a d cons of each
The bicycle salesperson James, was very thorough and professional in his demeanour. Also very knowledgeable regarding cycling and after not riding for 8 years (pretty much a novice) he got me back in the saddle (no pun intended) and comfortable with purchasing the appropriate bicycle for my needs.
Probably one of the best purchases I have made thanks to James for really stepping up and guiding me through this new chapter in my life. Looking forward to shopping there again.
Staff was professional and friendly. They solved my problem easily and without great expense
Staff is very knowledgeable. Store has a great selection of bikes and accessories.
Great service!
unkompliziert, vertrauenswürdig, professionell,
Sehr freundliche Kommunikation
Very laid back very helpful. Had a question about adding tire sealant and they took the time to explain how to do it right
I brought my Domane in for a cracked fork and a service and they were able to get the color matched fork, install and service complete by the next week. Impressive operation all around!
Well the service was excellent the person who was helping me he was helpful and he’s know how to advise
Great service team!
The person who assisted me when I picked up the bike was extremely helpful. I believe his name was Sebastian. He helped me fit the bike, and recommended some additional items including pedals and a helmet.
Excellent service.
Friendly and welcoming.
Arrived on a Sunday
Met Christian and the trek team
My trek Verve + ebike needed some attention/service.
They gave me a detailed work order and estimated cost along with a eta of pickup.
I'm very happy with the results and cost.
1st class professional service
fun place to shop

Your people