Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 5, 2026 — Rated 10 out of 10 by TREK Bicycle 東大阪
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

丁寧に商品の説明をしてくれた。

Report a concern   April 5, 2026 — Rated 10 out of 10 by Luis Perez Valencia Trek Bicycle Lamar
What do you like about our products and services?

I love my bycicle, Marlin 7

Report a concern   April 5, 2026 — Rated 10 out of 10 by S.S. Wheat Ridge Cyclery
What do you like about our products and services?

Great selection of high-end bikes, accessories, and apparel. Staff is really friendly and knowledgeable.

Report a concern   April 5, 2026 — Rated 10 out of 10 by John Phillips Island Life Bikes World Golf Village
What do you like about our products and services?

Colin was a great help and guided my family to the right bike for our son. Great knowledge.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Paul Mcdermott Cyclepath Oakville
What do you like about our products and services?

Dropped my road bike off for a Spring tune up. A few hours later I received an email saying that the bike was ready for pickup! A nice surprise!

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.K. Cycle Centre Newcastle
What do you like about our products and services?

Always excellent person service , with a great knowledge on all things bike

Report a concern   April 5, 2026 — Rated 10 out of 10 by Todd Good Bickel's Cycling & Fitness
What do you like about our products and services?

Very knowledgeable staff and was able to try several different options before making a purchase. Thank you, Tyler. Enjoying my new Trek Verce 3.

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.F. Wheat Ridge Cyclery
What do you like about our products and services?

Very professional and friendly staff plus the biggest selection on bikes and bike accessories I've ever seen, will come back again!

Report a concern   April 5, 2026 — Rated 10 out of 10 by C.H. Blue Ridge Cyclery Downtown
What do you like about our products and services?

Great customer service, really appreciate Jim going the extra mile on everything.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Susanne Reeves Trek Bicycle Greensboro
What do you like about our products and services?

The personalized service was outstanding! John was a huge help from fining the right bike, getting it delivered in time for the birthday and then fitting it for our son. We really appreciate all the help!

Report a concern   April 5, 2026 — Rated 10 out of 10 by S.M. Bikes of Inverness
What do you like about our products and services?

Excellent service and brilliant advice. Quality bikes and products. Staff so helpful 👍

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.C. Freewheel Bike Bloomington
What do you like about our products and services?

People and knowledge

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.K. SPRING STREET SPORTS
What do you like about our products and services?

Professional and experienced! Talked to me on an older adult level which I very much appreciated. Knew the product and it’s systems.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Kelsey Baldwin Trek Bicycle Beaverton
What do you like about our products and services?

Super knowledgeable and friendly service. Bike is exactly what I was looking for.

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.P. Trek Bicycle Peters Township
What do you like about our products and services?

Great service

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.Y. Criterium Bike Shop - CO (Primary)
What do you like about our products and services?

I brought my Cannondale Tesoro bike in to repair a flat rear tire. The service tech replaced the tire tube immediately and without having to come back. The service tech also noticed the hanger was misaligned and was corrected it. He also test rode it to make sure the bike was shifting correctly. Great service at great price.

Report a concern   April 5, 2026 — Rated 10 out of 10 by V.P. Bikes Palm Beach
What do you like about our products and services?

Great quality and service

Report a concern   April 5, 2026 — Rated 10 out of 10 by A.W. Wheelbase North East
What do you like about our products and services?

Great range of products and equally customer service really good. It's clear the team in Darlington enjoy what they do.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Cobble Hill
What do you like about our products and services?

Great all around bike shop with the best staff.

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.A. Bicycle Garage Indy 82nd Street
What do you like about our products and services?

Knowledge of the sales and service teams, their willingness to proactively, provide advice and ideas on how to make your cycling journey, more enjoyable and safe. Team is very helpful and makes you feel valued as a long-term customer.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Pip Syrett Cheltenham Cycles
What do you like about our products and services?

Very helpful, very informative, very knowledgeable

Report a concern   April 5, 2026 — Rated 10 out of 10 by David Hyberger Scheller's Fitness & Cycling - Okolona
What do you like about our products and services?

I went to Shelbyville Rd store and they had no 10” tricycle inner tubes, but offered to call the other Scheller’s locations. The tubes were located at Preston store. Have directions, held for me to pick up, and all went well. Three inner tubes on two tricycles the day before Easter!! The kids were happy!

Report a concern   April 5, 2026 — Rated 10 out of 10 by John Gould Trek Bicycle Alexandria North
What do you like about our products and services?

Great services and completed on time!

Report a concern   April 5, 2026 — Rated 10 out of 10 by John Wagner Brandon Bikeworks
What do you like about our products and services?

We took our bikes in for routine service and adjustment. They hadn't been adjusted in years and the gears were not shifting well. BBW did an outstanding job and almost made the bikes look and operate like new again.

Report a concern   April 5, 2026 — Rated 10 out of 10 by M.N. Espresso Sports
What do you like about our products and services?

Très bon services et conseils!

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.S. Cyclesport
What do you like about our products and services?

My bike is riding like new

Report a concern   April 5, 2026 — Rated 10 out of 10 by TREK Bicycle 東京池袋東口
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

自転車購入もあまりしたことがなく、自転車に対しての知識があまり無かった中、親身になって相談に乗って頂きとても気持ちよく取引が出来ることが出来ました。どのスタッフさんも優しい方ばかりで安心してメンテナンスで通うことも出来そうです。今後もお世話になります、よろしくお願い致します。

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Royal Oak
What do you like about our products and services?

Great staff, great product, great experience!

Report a concern   April 5, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Inverness
What do you like about our products and services?

Staff was very friendly, very knowledgeable, and very helpful. Would go back anytime.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Ellis Smith Trek Store Chattanooga
What do you like about our products and services?

Amazing, friendly, helpful and affordable.


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