Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by W.S.B. Trek Bicycle Geneva
What do you like about our products and services?

We love our bikes. However, our experience with the staff at Trek Geneva has been amazing, super friendly and knowledgeable. I would recommend based on the customer service as much as on the product itself.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.K. Criterium Bike Shop - CO (Primary)
What do you like about our products and services?

Amazing staff and fairly priced products!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Gord Madeley Bicycles Plus
What do you like about our products and services?

A tremendous staff. Thank you for the service

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.C. Old Line Cycles
What do you like about our products and services?

Friendly, affordable & knowledgeable!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Michael Summers Holmes Cycling and Fitness
What do you like about our products and services?

Great customers service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.R. Phat Tire Fayetteville
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   April 2, 2026 — Rated 10 out of 10 by Angel Flores DON'S BIKES OF RIALTO
What do you like about our products and services?

10/10 experience they walked me through everything. I LOVE LOVE my new bike it will defiantly be key in my next steps in mu health journey

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.B. Bicycle Cove Madison
What do you like about our products and services?

Staff was very helpful

Report a concern   April 2, 2026 — Rated 10 out of 10 by James Przybyla Trek Store Sebring - Bike Shop
What do you like about our products and services?

I had a $139 Walmart bike that broke. Repairs were going to be more than that. Bought a similar bike from you for more money, $375 but what an unbelievable difference in ease & comfort of ride.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.A.A.L. Trek Bicycle Williamsburg
What do you like about our products and services?

Knowledgeable staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.O. Sierra Cyclesmith
What do you like about our products and services?

The repair estimate was the amount I paid when I picked up my bike.
I was told when I dropped off my bike that it would be ready on a certain day and it was.
Great experience with this company.
Thank you very much

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.S. Towpath Bike
What do you like about our products and services?

Great sales and service, very knowledgeable!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.S. Bangtail Bike & Ski
What do you like about our products and services?

Very knowledgeable and very helpful staff. Strong staff focus on customer satisfaction. Highly recommended!

Report a concern   April 2, 2026 — Rated 10 out of 10 by luis rodriguez Trek Spring Hill
What do you like about our products and services?

The service tech with professional, and did my repairs as quickly as possible, very friendly atmosphere. I recommend them to all who need their bikes repaired. They also have a lot of selections of bicycles there. Excellent experience thank you.

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.H. Ridley's Cycle
What do you like about our products and services?

You carry good quality products and your sales staff are open honest and willing to tell you their honest opinion and not just try and sell you what is in the store.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.F. Hardcore Bikes
What do you like about our products and services?

Awesome staff, walking me through options and upgrades. Kind and easy to work with.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.D. Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Quick service

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.G. St. Joseph Bicycle Company
What do you like about our products and services?

Excellent Service
Great product

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.P. Trek Bicycle Bee Cave
What do you like about our products and services?

Excellent customer service from the employees.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Store of Cape Coral
What do you like about our products and services?

The Cape team is very knowledgeable and helpful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Sheryl + Tom Cerniglia Wheel & Sprocket, Franklin
What do you like about our products and services?

The staff is friendly and knowledgeable. Also the service is very quick and accurate.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Dan Giblin Towpath Bike
What do you like about our products and services?

Knowledgeable and professional. I’ve been coming to Towpath Bike for over two decades and would not go anywhere else. The owners Rob and Brandon are honest and sincere and extremely experienced in running, biking and mechanics. Both started from the ground up and have done a great job building the business they purchased from the previous owner Scott. I’ve know Rob from his previous employment when we ran all those road and trail races including 15 Boston Marathons. Brandon has always been my mechanic at Towpath and I wouldn’t allow anyone else to get me ready for the 30 Ironman races I competed in including three World Championships. Do not go anywhere else, trust me!

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.L. Earth Mountain Bicycle
What do you like about our products and services?

As always, Bo and the team at Earth Mountain delivered beyond expectations with my service and purchases. Thanks!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.M. Jax Bicycle Center - Huntington Beach
What do you like about our products and services?

Friendly staff

Report a concern   April 2, 2026 — Rated 10 out of 10 by Deanna Meeks Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Very personable, friendly and helpful! I'm so new to biking and the staff helped me get my bike ready to roll without trying to sell me more than what I needed. I'll definitely be back!

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.D. Sweet Pete's Bike Shop
What do you like about our products and services?

Very good quality products. Prompt and friendly service. Thank you!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Euna Kang Hardcore Bikes
What do you like about our products and services?

Friendly staff easy intake process great communication!

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.M. Cycology Bikes Inc.
What do you like about our products and services?

Super knowledgeable staff, and always have a great attitude. It’s very obvious they all have a passion for what they do. No nonsense, real experience, and a great variety of products in the shop.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Chuck Beaty Horizon Cycling
What do you like about our products and services?

Knowledgeable staff and willingness to answer my questions.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Zachary Sabatino Trek Bicycle Paramus
What do you like about our products and services?

Thank you! My boys love their new Marlin Bikes!


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