Customer Testimonials
Amazing staff and fairly priced products!
A tremendous staff. Thank you for the service
Friendly, affordable & knowledgeable!
Great customers service.
Friendly and knowledgeable
10/10 experience they walked me through everything. I LOVE LOVE my new bike it will defiantly be key in my next steps in mu health journey
Staff was very helpful
I had a $139 Walmart bike that broke. Repairs were going to be more than that. Bought a similar bike from you for more money, $375 but what an unbelievable difference in ease & comfort of ride.
Knowledgeable staff.
The repair estimate was the amount I paid when I picked up my bike.
I was told when I dropped off my bike that it would be ready on a certain day and it was.
Great experience with this company.
Thank you very much
Great sales and service, very knowledgeable!
Very knowledgeable and very helpful staff. Strong staff focus on customer satisfaction. Highly recommended!
The service tech with professional, and did my repairs as quickly as possible, very friendly atmosphere. I recommend them to all who need their bikes repaired. They also have a lot of selections of bicycles there. Excellent experience thank you.
You carry good quality products and your sales staff are open honest and willing to tell you their honest opinion and not just try and sell you what is in the store.
Awesome staff, walking me through options and upgrades. Kind and easy to work with.
Quick service
Excellent Service
Great product
Excellent customer service from the employees.
The Cape team is very knowledgeable and helpful.
The staff is friendly and knowledgeable. Also the service is very quick and accurate.
Knowledgeable and professional. I’ve been coming to Towpath Bike for over two decades and would not go anywhere else. The owners Rob and Brandon are honest and sincere and extremely experienced in running, biking and mechanics. Both started from the ground up and have done a great job building the business they purchased from the previous owner Scott. I’ve know Rob from his previous employment when we ran all those road and trail races including 15 Boston Marathons. Brandon has always been my mechanic at Towpath and I wouldn’t allow anyone else to get me ready for the 30 Ironman races I competed in including three World Championships. Do not go anywhere else, trust me!
As always, Bo and the team at Earth Mountain delivered beyond expectations with my service and purchases. Thanks!
Friendly staff
Very personable, friendly and helpful! I'm so new to biking and the staff helped me get my bike ready to roll without trying to sell me more than what I needed. I'll definitely be back!
Very good quality products. Prompt and friendly service. Thank you!
Friendly staff easy intake process great communication!
Super knowledgeable staff, and always have a great attitude. It’s very obvious they all have a passion for what they do. No nonsense, real experience, and a great variety of products in the shop.
Knowledgeable staff and willingness to answer my questions.
Thank you! My boys love their new Marlin Bikes!

We love our bikes. However, our experience with the staff at Trek Geneva has been amazing, super friendly and knowledgeable. I would recommend based on the customer service as much as on the product itself.