Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.B. Landry's Bicycles - Westboro
What do you like about our products and services?

100% would recomend to everyone. Got an EBike yesterday, May 19th, 2026, It works beautifully. The Aventon Level 4 is a really dope bike with tons of feature. All of which were explained and mentioned to me at the shop. I am so happy with my bike and the customer service provided by the shop in Westboro. Thank you!!!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Christian Michalowski Trek Bicycle Newington
What do you like about our products and services?

Excellent, caring individuals! Helped me out of a jam and didn’t even charge me ! I’ll be back for sure !

Christian

Report a concern   May 20, 2026 — Rated 10 out of 10 by K.K. Freewheel Bike Bloomington
What do you like about our products and services?

An inspection of the bike with the customer is very helpful and informative. I can also ask questions and get answers without feeling uncomfortable or judged.

Report a concern   May 20, 2026 — Rated 10 out of 10 by K.G. Western Cycle - Bike Shop
What do you like about our products and services?

quality product and amazing staff

Report a concern   May 20, 2026 — Rated 10 out of 10 by W.K. Flow Bikes
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Der schnell und gute Service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Cathy Oquinn Mountain Sports
What do you like about our products and services?

Aidan is amazing. He was patient and kind while I was going back and forth trying to decide on which bike was best for me. He ordered a bike rack for me and called to let me know the wrong one was sent and called me immediately to let me know the new one was in. I also had a girl call me the day it came in. Very good, quality customer service at Mountain Sports.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Tacoma North End
What do you like about our products and services?

Great service department!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Jennifer Sell ABC Bicycles on 4th Street
What do you like about our products and services?

Everyone was so friendly and the service was quick and amazing. I appreciate all you guys.

Report a concern   May 20, 2026 — Rated 10 out of 10 by N.H. Trek Bicycle Arlington Clarendon
What do you like about our products and services?

Timely and honest assessment

Report a concern   May 20, 2026 — Rated 10 out of 10 by Tori Barnes Asbury Park Cyclery
What do you like about our products and services?

Timely and thorough bike servicing. Friendly and helpful staff members.

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.H. Epicenter Cycling - Monterey
What do you like about our products and services?

Efficient and skilled. Very pleasant.

Report a concern   May 20, 2026 — Rated 10 out of 10 by I.G. Western Cycle - Bike Shop
What do you like about our products and services?

The best bicycles and a great service

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.V. Trek Bicycle Cycle Loft
What do you like about our products and services?

Abundance of quality products and knowledgeable and personable staff

Report a concern   May 20, 2026 — Rated 10 out of 10 by Kathleen Pearson Bicycle Centres of Everett
What do you like about our products and services?

Excellent customer service!!! Quality products. Friendly and knowledgeable staff!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.L. Trek Bicycle Dunedin
What do you like about our products and services?

Staff was good to work with. Return and refund was very easy.

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.M. Trek Bicycle Kortrijk
What do you like about our products and services?

top service

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.A. Scheller's Fitness & Cycling - Evansville
What do you like about our products and services?

Great customer service; Mr. Scheller and Mindy were quite helpful trying to pair me with the right bike. I felt like I was the only customer they had. Good honest people to deal with it.

Report a concern   May 20, 2026 — Rated 10 out of 10 by A.H. allrid-E GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Top Produckte zu normalen Preisen .
Super Service mit kompetenter Beratung !
Hier kauft der Kunde gerne !

Report a concern   May 20, 2026 — Rated 10 out of 10 by H.G. Bicycle Centres of Everett
What do you like about our products and services?

Great people and bikes

Report a concern   May 20, 2026 — Rated 10 out of 10 by Curtis Melanie Mulkey Holmes Cycling and Fitness
What do you like about our products and services?

Great customer service!

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.S. Action Sports
What do you like about our products and services?

Excellent, best in town.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Don Porter Outspokin Bicycles
What do you like about our products and services?

Excellent service was able to wait while the technician completed the repair, could not have asked for better service!

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.A. Trek Bicycle Madison West
What do you like about our products and services?

Helpful, fast and efficient with friendly staff. Thank you!

Report a concern   May 20, 2026 — Rated 9 out of 10 by 樋口 章 バイクプラス 三郷店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

最初立ち寄った時に展示車両を眺めてたらスタッフさんが来て、その車両の説明やロードバイクとはのお話など沢山していただいて購入を決めました
納車日は開店から人が来ていて順番待ちになりましたが
納車説明で基本の使い方などを教えていただいたので今後とこのお店を利用したいです

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.Z. Cyclery USA - Redlands
What do you like about our products and services?

Selection and service

Report a concern   May 20, 2026 — Rated 10 out of 10 by G.P.S. Master Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

Personal muy amable y con buena actitud.

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.C. Earl's Cyclery & Fitness
What do you like about our products and services?

Everyone is so kind and helpful with whatever my needs may be. The service manager is exceptional at his job, and his young colleagues are also helpful. Keep up the great work of excellent customer service!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Mary Miller Bicycle Garage Indy Southport Rd
What do you like about our products and services?

The store was well staffed and had a wide selection of bikes and accessories. I was met by a staff member before I reached the check-in and my bike’s bumpy back tire was diagnosed, the rim was repaired and I was on my way within a short time. Staff was very helpful and knowledgeable.

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.S. Ridley's Cycles Okotoks
What do you like about our products and services?

The staff are very knowledgeable about all the products and very helpful

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.A. Rats Cycles Springfield
What do you like about our products and services?

Got tires put on, very fast very friendly service!


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