Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.D.K. Freddy Sport - Dilbeek, Belgium
Wat vind je leuk aan onze producten en diensten?

Alles!
Bereikbaar en beschikbaar om te helpen (zowel telefonisch als ter plekke), ook voor amateurs die niks van fietsen weten 😅
Snel, vriendelijk, correct, kennis van zaken, betrouwbaar, pp maat van de klant, denken mee naar de meest gepaste oplossing
Ik zoek een verbeterpuntje maar ik vind er geen ;)

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.G. Cranky's Bike Shop
What do you like about our products and services?

Excellent quality and very personable and knowledgeable personnel

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.G. Goodale's Bike Shop Nashua
What do you like about our products and services?

I purchased a bike and rack previously this trip was a quick part pick up. Always friendly and helpful

Report a concern   May 28, 2026 — Rated 9 out of 10 by R.F. Velocity Multisport & Cycling
What do you like about our products and services?

Repair process was very organized and much quicker than I expected.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mark Metcalf Trek Bicycle Fort Worth South
What do you like about our products and services?

John
Good products.
Location of store

Report a concern   May 28, 2026 — Rated 10 out of 10 by Fred Schneider Blue Ridge Cyclery Downtown
What do you like about our products and services?

Convenient location, friendly and helpful service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.W. Fiets & Sportcenter Cijsouw
What do you like about our products and services?

De service

Report a concern   May 28, 2026 — Rated 10 out of 10 by P.H. Trail Bicycles LTD
What do you like about our products and services?

Staff kinowledgeable , friendly

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.M. Rochester Bike Shop
What do you like about our products and services?

Service was great. Set a realistic timeframe for when the service was to be done, and finished within it. Love the text updates as well.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.K. Landry's Bicycles - Natick
What do you like about our products and services?

Personable, competent

Report a concern   May 28, 2026 — Rated 10 out of 10 by Stephen Dintaman Shenandoah Bicycle Company
What do you like about our products and services?

Thomas went out of his way to get my bike back on the road because he knew I had a big ride coming up! Above and beyond!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mark Peck Syracuse Bicycle
What do you like about our products and services?

Great service, very prompt and professional, thanks

Report a concern   May 28, 2026 — Rated 10 out of 10 by Janine Rhyner LEUPI BIKE GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Dienstleistung war super herzlich und kompetent. Man merkt das Marcel sein Job mit viel Leidenschaft macht und immer sehr Kundenorientiert ist.
Und da ich mit einer Fixen Vorstellung im Geschäft war hatte er auch das passende Produkt was ich wollte. Ich danke Euch Herzlich und erfreue mich an meinem Bike.

Report a concern   May 28, 2026 — Rated 10 out of 10 by W.S. Kegel's Bicycle Store
What do you like about our products and services?

Personal service and expert knowledge given to each customer.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.M. Trek Bicycle Kingston
What do you like about our products and services?

You're great

Report a concern   May 28, 2026 — Rated 10 out of 10 by Nathan Becker Trek Bicycle Orlando Southchase
What do you like about our products and services?

The team was gave us outstanding customer service yesterday and fixed 3 of our bikes right on the spot so my kids could immediately go riding. The service is always fantastic and that is why this is the only place we bring our bikes to!

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.B. Krusty's Bicycles
What do you like about our products and services?

Great customer service, they knew exactly what I wanted and ordering/ purchasing was quick and easy

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.W. Bike World (West Des Moines)
What do you like about our products and services?

Very helpful and professional

Report a concern   May 28, 2026 — Rated 10 out of 10 by MichaelAntonia Fuchs Hilltop Cyles GMBH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Top Service mit bester Qualität und in kurzer Zeit, danke!

Report a concern   May 28, 2026 — Rated 10 out of 10 by W.S. Trek Land O Lakes
What do you like about our products and services?

Outstanding for both bike repairs and general advice on purchasing items or trails ect.

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.C. Rochester Bike Shop
What do you like about our products and services?

Everyone is very nice ! And getting my well loved bike back in working condition - thanks !

Report a concern   May 28, 2026 — Rated 9 out of 10 by B.D. Trek Bicycle Portland Westmoreland
What do you like about our products and services?

Brian was really helpful providing information about purchasing a bike. I test drove several bikes and was not rushed. The only hiccup was they didn't have the one I wanted to buy so they had to source it from a different store which had its own issues. They got the bike in and called to let me know it was ready. Overall a decent experience.

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.H. Bicycle Centres of Snohomish
What do you like about our products and services?

They were quick to put a new cassette on my tire. Also, really helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by P.T. Wheel & Sprocket, Delafield
What do you like about our products and services?

They were fast and efficient. I was advised exactly what was needed to repair my mountain bike. Great work!

Report a concern   May 28, 2026 — Rated 10 out of 10 by N.P. Espresso Sports
What do you like about our products and services?

Tout est parfait et les employés sont là pour nous aider.

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.Z. Wheel & Sprocket, Franklin
What do you like about our products and services?

Patrick was great

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.B. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

They were very clear, honest, and straightforward. Everything was easy!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Greg Peterson Phat Tire Tulsa South
What do you like about our products and services?

Great team that are terrific to work with. Very knowledgeable and will take the time to discuss the service needed to keep your bike in perfect condition.
⭐️⭐️⭐️⭐️⭐️

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.D. Ridley's Cycle - Westhills
What do you like about our products and services?

Sales rep was very personable and easy to deal with. Fully explained the return policy which makes purchasing from Ridley's a much easier decision.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.F. 7 Mile Cycles
What do you like about our products and services?

The owner Vince was on the floor and helped my daughter find the right bike in the correct size for her. She was able to test ride any bike as many times as she wanted. Vince’s employees were friendly, helpful and zero pressure to purchase, which is why we chose to purchase from 7 Mike Cycle and we will keep coming back for the customer service and selection.


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