Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   March 31, 2026 — Rated 10 out of 10 by C.R. Trek Bicycle Wayne
What do you like about our products and services?

Always so helpful and easy.. and fast!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Jon Miller Eddys Bike Shop - Stow
What do you like about our products and services?

The staff knows their products and they're friendly.

Report a concern   March 31, 2026 — Rated 10 out of 10 by C.V. Martin's Bicycle
What do you like about our products and services?

Very friendly and helpful dealer. I look forward to stopping by there again in the future.

Report a concern   March 31, 2026 — Rated 10 out of 10 by G.W. Astro Cycles
What do you like about our products and services?

Very knowledgeable staff. Bicycle service is fast reliable.

Report a concern   March 31, 2026 — Rated 10 out of 10 by D.R. Free-Flite Bicycles East Cobb
What do you like about our products and services?

Great people, great service, & competitive prices

Report a concern   March 31, 2026 — Rated 10 out of 10 by A.H. Landry's Bicycles - Boston
What do you like about our products and services?

Nicolette was helpful and friendly

Report a concern   March 31, 2026 — Rated 10 out of 10 by Sal Mugnieco Bicycles Plus
What do you like about our products and services?

Great shop ,the staff is very knowledgeable and helpful to answer any questions I had about bike's. Need a bike or accessories Bicycle Plus is your shop.
Sal

Report a concern   March 31, 2026 — Rated 10 out of 10 by T.E. Steiner's Valatie
What do you like about our products and services?

I bought a Townie e-bike and absolutely love it! Michael, the salesman, was very helpful and knowledgeable! I would definitely recommend Steiners!

Report a concern   March 31, 2026 — Rated 10 out of 10 by M.M. Sumbaum Cycle
What do you like about our products and services?

Jeff went over and above to address my concerns. I’ve been using Sunbaum for over 25 years- there’s no one better!

Report a concern   March 31, 2026 — Rated 10 out of 10 by K.D. Trek of CLT North
What do you like about our products and services?

quality and customer service is excellent

Report a concern   March 31, 2026 — Rated 10 out of 10 by P.J. Trek Bicycle Upper East Side
What do you like about our products and services?

The black on black Madone sl6 gen8 I bought at this location is so beautiful, classic and understated in design. Great service and in stock accessories. I received a great deal on the racing cycling shoes that I’m very happy with.

Report a concern   March 31, 2026 — Rated 10 out of 10 by R.S. The Cycle Centre
What do you like about our products and services?

The Cycle Center is the best bike shop I’ve ever visited. The staff are incredibly professional, knowledgeable, and always willing to help. They take the time to understand your needs and give honest, expert advice. The customer service is outstanding, and you can really feel that they care about every client. Whether you’re a beginner or an experienced cyclist, this is the perfect place to go. Highly recommended!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Sammy Martin Outspokin Bicycles
What do you like about our products and services?

To get brake serviced.
Jason in service thoroughly inspected by Bike make sure the brakes were working properly for my ride up in Dupont North Carolina this weekend. I feel very confident with the work he did. I would recommend then for any service for your next ride.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Steve Machann Trek Bicycle Katy
What do you like about our products and services?

Stayed late to accommodate my pick up.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Jay Fletcher Free-Flite Bicycles East Cobb
What do you like about our products and services?

Staff was very friendly and tried to troubleshoot my issue while I was in the shop dropping my bike off. Timely and quality repairs.

Report a concern   March 31, 2026 — Rated 10 out of 10 by G.M. Freewheel Bike Richfield
What do you like about our products and services?

Honest, expertise, reliable, reasonably priced, friendly.

Report a concern   March 31, 2026 — Rated 10 out of 10 by L.E.F.D.G. Eltener Fahrradprofi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

De twee bezoeken zijn bijzonder prettig verlopen.
Zeer vriendelijk, behulpzaam en terzake kundige medewerkers!
En dat kom je niet zo vaak meer tegen.

Report a concern   March 31, 2026 — Rated 10 out of 10 by D.H. Cycle Solutions - Uxbridge
What do you like about our products and services?

Personal service,
Friendly people

Report a concern   March 31, 2026 — Rated 10 out of 10 by Kathy Brunts Billy Goat Bicycle Company
What do you like about our products and services?

Everyone is very low-key and friendly. I am a casual cyclist, but they make me feel very comfortable. They had a large selection of bicycles as well as clothing, and other gear.

Report a concern   March 31, 2026 — Rated 10 out of 10 by J.S. Wheel & Sprocket, Fox Point
What do you like about our products and services?

The staff is always friendly and helpful. I got what I needed quickly and got advice on how to fix my electronic shifters

Report a concern   March 31, 2026 — Rated 10 out of 10 by J.D. Bike Mart - Richardson
What do you like about our products and services?

Staff is really friendly and instructional.

Report a concern   March 31, 2026 — Rated 10 out of 10 by F.B. Gregg's Cycles - Greenlake
What do you like about our products and services?

Good selection of bikes, great service

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.K. Blue Ridge Cyclery
What do you like about our products and services?

It was a pleasure working with Jip! She is extremely knowledgable and friendly.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Adrienne Jones Peddler's Shop
What do you like about our products and services?

After receiving an unreasonably high quote from another bike shop, I was disappointed and even considered purchasing a new bike, as the other shop advised. However, when I visited The Pedal Shop and explained my situation to an associate, I was encouraged to bring my bike in for an estimate. I was impressed not only by the fair pricing but also by the efficiency and professionalism of the repair service. I highly recommend The Pedal Shop for all your biking needs and am extremely satisfied with my experience.

Report a concern   March 31, 2026 — Rated 9 out of 10 by Kevin Ballard Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Had a brake issue that was a known problem but out of warranty. The staff went to bat for me and Trek covered the brake replacement. They installed the brakes incorrectly at first and I had to go back. Cahaba corrected it with no problems and in a timely manner. Guys are friendly and helpful..

Report a concern   March 31, 2026 — Rated 10 out of 10 by A.L. Budget Bicycle Center
What do you like about our products and services?

Thanks for servicing my bike. Works great. Personal service. Questions anwered. Timely service.

Report a concern   March 31, 2026 — Rated 10 out of 10 by S.S. Summit Bicycles - Palo Alto
What do you like about our products and services?

Sales associate was helpful in selecting a helmet. The helmets available were of the quality and technology I was hoping for.

Report a concern   March 31, 2026 — Rated 10 out of 10 by E.A. Cyclologic
What do you like about our products and services?

Max did a great job on my fit

Report a concern   March 31, 2026 — Rated 10 out of 10 by F.E. Trek Bicycle Las Vegas West
What do you like about our products and services?

Good customer service and skills service

Report a concern   March 31, 2026 — Rated 10 out of 10 by R.Z. Rockford Bike Shop
What do you like about our products and services?

Great service, helpful and friendly staff


Privacy Policy