Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.L. Muskoka Bicycle Pro Shop
What do you like about our products and services?

Always find what I need. Great service from any and all of the guys.

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.J. Easton Cycle & Sport
What do you like about our products and services?

Great customer service and bicycle technical expertise. Ryan and Zach helped tremendously when I was deciding on components for my bike build.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Leonard Donaldson Rockville Bike Shop
What do you like about our products and services?

Great local shop
The employees are always helpful
I should know
I'm an employee

Report a concern   December 23, 2025 — Rated 10 out of 10 by Tyler Lindsey Phat Tire Bella Vista
What do you like about our products and services?

We were looking for something specific and the sales person helped us find it and was super nice.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Fletcher Lane Maplewood Bicycle
What do you like about our products and services?

Most knowledgeable crew in town with
the best products and service in town!!!

Report a concern   December 23, 2025 — Rated 10 out of 10 by Claiborne Skinner Trek Bicycle Albuquerque
What do you like about our products and services?

I have been locked in a mortal battle with goat heads. Your shop hs been a key ally in this. The service has been fast, helpful and understnding about billing. I m a retired prson working two jobs so I can stay retired and so this last is imprtant

Report a concern   December 23, 2025 — Rated 10 out of 10 by Joanne Roberts Trek Bicycle Lakeland
What do you like about our products and services?

Excellent bicycle repair shop.... Service was quick communication was awesome! And the staff was very friendly.... what more could you want?
I highly recommend Trek Bicycle in Lakeland!

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.F. Wild Rock Outfitters
What do you like about our products and services?

I like that you have a wide variety of products and services available.

Report a concern   December 23, 2025 — Rated 10 out of 10 by R.P. Island Life Trading Company
What do you like about our products and services?

The staff

Report a concern   December 23, 2025 — Rated 10 out of 10 by R.S. Trek Bicycle Store Mississauga
What do you like about our products and services?

Quality of Trek bikes is wonderful and the service provided at your Mississauga store is excellent.
Thank you.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Mark Banach Wheel & Sprocket, Franklin
What do you like about our products and services?

very resourceful in helping me pick out my bike helmet.... thank you

Report a concern   December 23, 2025 — Rated 10 out of 10 by N.W. Waterbury Sports
What do you like about our products and services?

Great people, great service, reasonable prices!

Report a concern   December 23, 2025 — Rated 10 out of 10 by Carl Mueller Trek Bicycle Melbourne
What do you like about our products and services?

Overall product quality, customer service, and return policy

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.C. Trek Bicycle Boulder
What do you like about our products and services?

Great staff

Report a concern   December 23, 2025 — Rated 10 out of 10 by R.F.Z. Trek Bicisprint Sabadell
¿Qué es lo que le gusta de nuestros productos y servicios?

La seva atencio.

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.L.S. Blue Ridge Cyclery Libbie Mill
What do you like about our products and services?

Customer service was an A+. I came in shopping for an Ebike for my son as a Christmas gift. Bryan Oprel was very helpful in explaining the options that the store sold. We landed on a Trek Ebike and Bryan explained all the features and was extremely helpful throughout the process. I appreciated his attention to detail and left no question unanswered. I will definitely be shopping here again. Thanks for the great experience!

Report a concern   December 23, 2025 — Rated 10 out of 10 by E.P. Bicycle Garage Indy 79th Street
What do you like about our products and services?

Team was friendly and courteous. Delivery was smooth and on time

Report a concern   December 23, 2025 — Rated 10 out of 10 by Greg and Marie Eckert 7 Mile Cycles
What do you like about our products and services?

Knowledgeable, friendly and efficient service.

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.R. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Knowledgeable staff, availability of products

Report a concern   December 23, 2025 — Rated 10 out of 10 by A.T. Shenandoah Bicycle Company
What do you like about our products and services?

I had never been to this store before. When I walked in, the 1st thing I noticed was how nicely it was set up. A gentleman greeted me right away and offered assistance. I wanted a bike basket for my son's bike we just got him...I didn't want to get it before we found the bike; we didn't get the bike until the 21st of December...I wanted it as a Christmas gift...time was running out and there weren't many stores around to get one at...
The gentleman showed me a couple of options, one being too small/girly/flimsy. The other being great,except for the price tag. He must've seen the look on my face when I said that that was a little out of my price range for a kids bike...
He looked around and found me a closeout/discontinued one that will work perfectly!!! I am extremely grateful!

Report a concern   December 23, 2025 — Rated 10 out of 10 by A.D. Bike Doctor of Annapolis
What do you like about our products and services?

Thankful for new tires for my 11 yr old grandson's ebike

Report a concern   December 23, 2025 — Rated 10 out of 10 by C.R. Trek Bicycle Southlake
What do you like about our products and services?

Knowledgeable and responsive people in the store.

Report a concern   December 23, 2025 — Rated 10 out of 10 by T.N. Picocycles GbR
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Immer guter Service und geile Beratung

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.W. Freewheel Bike Bloomington
What do you like about our products and services?

Great help in store. Made last minute Christmas shopping enjoyable.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Tom Herer CycleMania
What do you like about our products and services?

Will helped me with my purchase of a Trek Farley fat bike. He was very knowledgeable about the bike and fat bikes in general. He answered all my questions and gave me great advise on setting up the bike as well as recommendations for riding spots in the area. The shop was able to setup my wheels as tubeless the same day and send me home all ready to ride my sweet new bike!

Report a concern   December 23, 2025 — Rated 10 out of 10 by Marty Edwards Bicycles Etc. - Nocatee
What do you like about our products and services?

Everything is always awesome!

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.A.J. Pine Mountain Sports
What do you like about our products and services?

Quality products and the best staff! Very knowledgeable and friendly.

Report a concern   December 23, 2025 — Rated 10 out of 10 by B.R. Trek of CLT South
What do you like about our products and services?

Angie and the team are just awesome! They have customers service down and don’t wait to help.

Thank you! You guys rock!

Report a concern   December 23, 2025 — Rated 10 out of 10 by Frank Gibson Trek Bikes Catherine Street
What do you like about our products and services?

Quick, professional service

Report a concern   December 23, 2025 — Rated 10 out of 10 by T.M.K.P. Trek Bicycle Peoria
What do you like about our products and services?

Friendly helpful service.


Privacy Policy