Customer Testimonials
Dennis was very helpful finding me a mountain bike with a frame that fit me the way I need it. He recommended a mid-range bike that will fit my riding needs and a few extras that I wanted but didn’t try to upsell me on a bunch of things I didn’t really need.
Fixed my flat tire so fast and was so helpful with my bike rack. Friendly customer service.
Good price. I ordered on-line. Item came in quickly with no issues.
The studio fit was awesome
Very knowledgeable employees. They didn't try to upsell me on services beyond what I came in for.
Vielen Dank für die schnelle und unkomplizierte Abwicklung.
Wir haben schon ein paar Fahrräder gekauft und wurden immer sehr gut beraten.
Vor allen Dingen die Freundlichkeit und Kommunikation auf Augenhöhe ohne jede Arroganz ist zu erwähnen.
Einfach ein tolles Einkaufserlebnis.
Everyone is professional and knowledgeable.
Productos de calidad a buen precio, trato muy amable.
solide Qualität der Produkte, Fachberatung mit Fachwissen und zugewandter Art
Fantastic customer service. All team members are very knowledgeable about the products they sell and stand behind their work!
Great staff—I had a bike problem with my brakes and a front tire alignment. In 10 minutes it was fixed (with no service charge) and I was out the door and completed a 20 mile ride. Kevin was great. They are my only “go to” for all things biking.
Great Products & Great Service ! Thanks
staff is very knowledgeable
Staff and knowledge
Great service. Very kind and fast.
Quality bikes, and professional and personable employees!
La amabilidad y tiempo de respuesta
Great help in sizing the bike. Also, you were able to accelerate the assembly of the bike so we could have the bike in time for bike to school day.
Friendly, knowledgeable and very available.
I have faith in the service department.
The team was able to take care of my service request. I was not able to purchase my bike from Sierra due to limited supplies during Covid, but the team has provided excellent service, and I will be purchasing my need rides from you guys!
Name removed
Chris was fantastic!!
We appreciated your up front, honest assessment on the bikes we brought in for service. In addition, the communication and work completed was fabulous.
Went to Pedal to have my tubeless tires serviced. Quick, friendly service. Thank you.
Responsive and very cordial.
Very knowledgeable, helpful and friendly staff. Hadn't been on a back in several decades but felt right at home.
Friendly helpful employees.
My online purchase and payment was easy and delivery was timely. I would not hesitate to make another purchase from Giant Ancaster. Thank you for the great service.
Good and prompt service as alwsys.