Customer Testimonials
Way beyond expectations service. Very pleased with how wonderful they are.
Great service and very knowledgeable
Bike service efficiently and at a great price! Mid can’t wait to get on the trails!
What I wanted
Bought a Marlin from Trek in Murfreesboro. Their staff has been the best in both the sale and servicing.
Good, timely service! I highly recommend them.
Outstanding customer service. The only place I’ll bring my bike for service from now on. Thank you again
Attentive and knowledgeable customer service.
Brought and deep choices, from bicycles to skis, and first class apparel. Love browsing and looking for deals.
was all good !
The staff
Great Customer service and timely return
Great staff, great products. Good prices.
Knowledgeable staff. Quick service.
The quality of the products.
As always great service
Friendly staff
Perfect communication
I drive 45 mins to use these guys.
Always recommend them!
The most AMAZING customer service! Everyone is so helpful and friendly in the Bath branch. The best customer service for miles around! I also LOVE my Allant +5 E-bike, it has changed my life! Thank yoi so much for everything! Lexy :)
i appreciate the clear explanation of what was required and the cost.
I was a pleasure working with Smith's Bicycle.
JIm
Great discussion about bicycles and parts - open, honest and helpful. I’ll definitely be back.
Helpful patient knowledgeable staff. Good quality bicycles and helmets etc.
Super friendly and straight forward about what products to buy or not - great service
You guys are just great! I am in North Carolina and wish you were closer so I could do all my bike business with you. My purchase was a great experience from my order to questions about accessories after the order. Aaron was a great help. The way you assemble adjust and then unassemble and ship all set up is really above and beyond snd nothing I would have ever expected. I put it together and it was ready to ride. Thanks for the wonderful experience!
Great product lines and accessories, your staff are very knowledgeable about them.
No hard sell. Just straight forward customer service. And great bikes for reasonable prices.
I needed a new pair of cycling shoes and they recommended a pair that had the features I wanted and they had my size on file. They also ordered cleats and shipped them to me assembled on the shoes! Such great service from James and Brad!
Excellent service. The staff are friendly and very helpful. My son loves his bike.
Friendly staff, good work, and fast service.
Exelente
Staff went above and beyond to get the bike my son wanted in the color of his choice.
good customer service at Westboro