Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by I.M. Trek Bicycle Cranberry
What do you like about our products and services?

The bike is perfect and rides like new again!!!!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Michael Wilcox West Michigan Bike & Fitness of Grandville
What do you like about our products and services?

Great service
Very knowledgeable
Set me up for success to get the best price on a new bike. I will be returning here for bike maintenance and upgrades when the time comes.

Report a concern   April 4, 2026 — Rated 10 out of 10 by D.R. Marblehead Cycle
What do you like about our products and services?

Service was fast and super helpful, my questions were answered quickly with empathy.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Kenneth Gerstman Trek Bicycle El Dorado Hills
What do you like about our products and services?

Really like this bicycle shop. Great products and staff. No pressure for sales. Mike keeps the store environment friendly meeting every customer where they are. Luke is knowledgeable and helpful is service. My bike repair was done on time and on budget.

Report a concern   April 4, 2026 — Rated 10 out of 10 by T.W. Georgetown Cyclewerx
What do you like about our products and services?

Very quick service helping me get a new bike road worthy. Friendly staff. Will be back for any of my cycle needs.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Alexander Eksir Trek Bicycle Greensboro
What do you like about our products and services?

We’ve had a great experience, purchasing 6+ bikes from the store for my son and my daughter and my two nephews and then they all have or will trade out as they get older and grow. John and Michael are super friendly and easy to work with. We will certainly be back!

Report a concern   April 4, 2026 — Rated 10 out of 10 by N.M. Blue Ridge Cyclery Libbie Mill
What do you like about our products and services?

Everyone has been incredibly friendly and helpful, never making an issue of time needed to find a new bike. Bryan took the time to go over used bikes available, prep used and new bikes for test rides, and even did an exhaustive inspection of the used bike to determine if it met my needs. I will definitely be back for any repairs or future purchases.

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Wildwood
What do you like about our products and services?

The service Rep.s at the 301 location were very courteous.

My flat tire was repaired i waited.

It's nice to appreciated as a customer even though you are not making purchase.

Report a concern   April 4, 2026 — Rated 10 out of 10 by P.D. Smithville Bike Co-op
What do you like about our products and services?

That bike looks sick

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.M. Downhill Bikes
What do you like about our products and services?

Very good quality

Report a concern   April 4, 2026 — Rated 10 out of 10 by E.S. Trek Bicycle Arlington Clarendon
What do you like about our products and services?

Mike was wonderful! He took his time to make sure my daughters bike and helmet were correctly sized, and made her feel so comfortable!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Y.G. Perry Rubber Bike Shop - Savannah
What do you like about our products and services?

Perry Rubber squeezed me in for brake pad install, much appreciated!

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.A. Bicycle Garage Indy Southport Rd
What do you like about our products and services?

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Report a concern   April 4, 2026 — Rated 10 out of 10 by K.C. Wheat Ridge Cyclery
What do you like about our products and services?

Fast turn around, friendly staff and fair prices

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.V. L'Etape
What do you like about our products and services?

Qualité du service et des conseils!!

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.K. Trek Bicycle Napa
What do you like about our products and services?

Friendly, knowledgeable staff and quick turnaround on bike work.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Steven Bosley Wamsley Cycles
What do you like about our products and services?

Very knowledgeable staff. Very well staffed. Friendly staff. And a store front right on a bike path. I have purchased three bikes from this store and will be buying more,

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.A.T.W. Wheel & Sprocket, Fox Point
What do you like about our products and services?

They did an amazing job. The man that helped us pick out a bike for our daughter was so kind and patient. He spent a lot of time with us and never made us feel like an inconvenience. Our daughter was SO excited to get on her new bike and get to riding!!! THANK YOU! We are lifelong Wheel and Sprocket customers for sure!

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.H. Madison & Davis Bicycle Shop
What do you like about our products and services?

Very helpful. Gave us many options & discussed pros & cons of various bikes.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Bob Eckert Wheel & Sprocket, Franklin
What do you like about our products and services?

I did a lot of research before walking into Wheel and Sprocket. I was fortunate to meet Patrick who was even more informative for me that my research. After speaking with Patrick who is very professional and comes across as honest and authentic I changed my buying decision and went to a bike that was much more expensive but feel the overall value was worth it. I took my new bike out for a short 10 mile test ride yesterday and everything Patrick talked about benefit wise was realized in my ride. I could not be happier with my decision. Thank you Patrick!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Alan Gwynn Cheltenham Cycles
What do you like about our products and services?

Honest friendly professional knowledgeable…if you are looking for a bike or advice I would very much recommend that you talk to the team. They have helped me get my perfect bicycle,

Report a concern   April 4, 2026 — Rated 10 out of 10 by N.R.G. Fond du Lac Cyclery
What do you like about our products and services?

The staff is always so pleasant and does a great job on keeping our bikes in great condition. They make you feel like a valued customer!!

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.W.W. Sunnyside Sports
What do you like about our products and services?

I was quickly and easily able to find the parts and tool I was looking for. Staff were very helpful.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Ruben Sanchez Good Bike Co. LLC
What do you like about our products and services?

They always do a great job. Bike always ready to go

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.S. Stadium Bike East
What do you like about our products and services?

The person who helped me was very helpful, knowledgeable and friendly.

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Houston Westchase
What do you like about our products and services?

Great service and quick turnaround on the repairs.

Report a concern   April 4, 2026 — Rated 10 out of 10 by K.J. Trek Bicycle Wilmington
What do you like about our products and services?

helpful experienced staff

Report a concern   April 4, 2026 — Rated 10 out of 10 by J.S. North Division Bicycle
What do you like about our products and services?

Very helpful and knowledgeable staff. Helped me find just the right bike and answered my question about upkeep and maintenance.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Beth Turban Trek Bicycle Madison West
What do you like about our products and services?

Efficient friendly service!

Report a concern   April 4, 2026 — Rated 10 out of 10 by G.M. Trek Bicycle Virginia Beach
What do you like about our products and services?

The service is top notch. People are great. And they remembered my name!


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