Customer Testimonials
Friendly knowledgeable staff with bikes galore!
Received a very high quality diagnosis of my brakes from John, didn’t try to upsell me and took me through exactly what needed doing. Service on my bike was flawless as well, will be coming back in future
Very open minded and flexible in helping me get the bike I wanted at the Specialized price and working with me to have my son pick it up. Looking forward to this being my son's LBS when he moves to Reno.
Ryan and the team in Los Gatos are awesome!
Great service from Jared! He saved our trip.
These guys know their stuff. Very cool spot. They are busy with bicycles but still make time to walk over, or even outside and answer all the questions you need answered. Also, if it isn't is stock, they show you what they can order and how soon they can have it. I love that instead after purchases, they walk out an strip tie your goodies to your handlebars. We will always use these cool cats.
Very honest and quick repair estimate and repair completion. We will be back for future repairs and accessories along with future bike purchases!
Summit was fantastic! We experienced wonderful customer service, great products and competitive pricing. Would definitely recommend to anyone looking for information on ebikes, especially if you're new to the area.
Las bicicletas de Trek son de alta calidad, and el servicio tambien fue muy bien.
Personalized attention to choosing a product, respectfully meets the shopper at their level answering questions that a beginning paddler has without making them feel less than.
Very thorough bike fit
Friendly, knowledgeable, and responsive folks. Highly recommended
Ein relative alter Dämpfer, der in anderen Geschäften schon nicht mehr angenommen wurde, ist tip top gewartet worden.
Great in store customer service
Everything was great from greeting to explaining the bike with options to delivery.
We were in the shop twice in one day, and both experiences were spectacular. The staff is knowledgable, and very helpful. We also saw them help some local kids troubleshoot some bike issues while we were there - love to see the community support!
David and Steven are absolute legends, their knowledge and service was a 12/10!!
hay variedad
The staff in the bike repair shop are fantastic. They are always professional, nice and incredibly skilled.
Always very helpful
Wide variety and knowledgeable staff. Was a little surprised after spending thousands that there was still an attempted upsell on a basic water bottle which should have just been thrown in.
Unkompliziert, schnell, familiär-alles super!
Great people and products!
Fantastic customer service and follow up . Work was performed on time and the highest quality
Service was great and I like the quality of the products they sell.
Trés bon service, sympa et competant
I had a great experience in the shop. Johnny and the other staff were great. I got the perfect bike for me, it was accessorized and ready to go in less than an hour. Thank you, Johnny.!
Recently purchased a bike from Trek Cycling and couldn’t be happier. The bike quality is outstanding, and the staff made the buying process easy and stress-free. They answered all my questions and helped me choose the right model for my riding needs.
Very timely and courteous service.
Chad is great and super responsive and was kind enough to repair my bike in a very short time period in time for my bike race... thanks much.