Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.B. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

Knowledgable employees

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.C. Bike Mart - Richardson
What do you like about our products and services?

Great job on my tune up. When I had to bring it right back because of a new noise they quickly diagnosed the problem and immediately fixed it. Thanks.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.M. Oregon Bicycle Company
What do you like about our products and services?

I brought my daughter's mountain bike in and they repaired it in minutes, gave it a quick tune up and had it ready to ride and out the door. Highly recommend!

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.T. Giant Ancaster
What do you like about our products and services?

So far I have only come in for servicing.
The prices are very reasonable and the perform the work quickly.
Also, they open there doors earlier than whats displayed on the website so thats a good thing.

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.B. Pedal
What do you like about our products and services?

knowledgeable people, helpful

Report a concern   May 28, 2026 — Rated 10 out of 10 by Dan Jordan Trek Bicycle Saratoga Springs
What do you like about our products and services?

I've always brought my bike (mid 90's Bianchi Ibex) to Trek for service since I moved back to Saratoga. The entire staff is always friendly. The service department is professional, efficient and the prices for parts and labor are fair. They do great work.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anthony Quintenz Brielle Cyclery
What do you like about our products and services?

Always great customer service and a wealth of knowledge. I don’t know why people would shop anywhere else.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.K. Fahrbar Fahrradhandel
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetente und fachlich fundierte Beratung von einem Experten

Report a concern   May 28, 2026 — Rated 10 out of 10 by Kevin Lam Breakaway Cycling
What do you like about our products and services?

Great service, kind people.

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.W. Scheller's Fitness & Cycling - Evansville
What do you like about our products and services?

Great service - fixed my flat while I waited. Took the extra time to remove the staple/wire from the tire tread so the inner tube will not be punctured again. Made recommendations on more appropriate bikes for my current activities/terrain. Extremely friendly and knowledgeable.

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.S. Woolley G's Bike and Fitness
What do you like about our products and services?

The team!

People make our break a business and the owners and staff of Woolley G’s are the best!

They combine excellent technical skills with excellent communication and a warm, friendly culture.

HIGHLY RECOMMEND!!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Chris Law Perkiomen Bicycles
What do you like about our products and services?

Very friendly customer service. I’ve been in the shop a few times mainly browsing. Had a flat tire repaired there and recently a repair to the rear wheel motor housing unit on my E-bike + some additional work.

While there to pick up the fixed tire/tube replacement I had my two boys with me, and the gentleman behind the counter asked my youngest what size shirt he wore and proceeded give him a complimentary Perkiomen Cycles long sleeve shirt. And in effort to keep World War III from breaking out between my two sons for the free gift, he went and got another shirt from behind the counter for my other son. The two shirts probably cost nearly as much as my fixed tire. It’s gestures like that, along with the quality work they do that earn my repeat business and have me writing a blurb. I never do reviews, but just thought it was extremely nice to give my boys those shirts. 10/10 - highly recommend

-Chris

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.K. Zweirad Stadl
What do you like about our products and services?

Exzellente, persönliche Beratung, genau auf die individuellen Bedürfnisse des Kunden abgestimmt. 1A Reparaturen der Bikes. Nur Bestnoten ! Danke, Andre.

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.V. Island Life Trading Company
What do you like about our products and services?

Fast and competent

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mary Lou Stephen Murphy Trek Bicycle Fairfield
What do you like about our products and services?

The maintenance has been great on our bikes.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.A. Rick's Bike Shop
What do you like about our products and services?

Randy is soooooooo cute , I hope to get his # someday😎

Report a concern   May 28, 2026 — Rated 10 out of 10 by Gregory Metz Trek Bicycle Store of Mount Pleasant
What do you like about our products and services?

They had the parts for my Raleigh Grand Prex. Bought it in 1972 looks brand new.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Ralph Valdez Trek Bicycle Coppell
What do you like about our products and services?

Very ,knowledgeable,friendly and professional

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mark Etze Perkiomen Bicycles
What do you like about our products and services?

Great service and attention from Ali on a bike we purchaser.It was very nice of Joe to give a follow up call. Perkiomen Bicycles is the best!

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.A.P.W. Bike World Ames
What do you like about our products and services?

It’s the helpful, friendly staff,

Report a concern   May 28, 2026 — Rated 9 out of 10 by I.T. Trek Bicycle London Battersea
What do you like about our products and services?

We had a great experience at Trek Battersea. My son is absolutely delighted with his new bike! The staff were incredibly patient while helping him choose the right bike. They were also very professional, knowledgeable, and happy to answer all our questions. Excellent customer service from start to finish — highly recommended.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Bill Tinsley Trek Bicycle Champions
What do you like about our products and services?

They do great work and good people!

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.F. Martin's Bicycle Shop
What do you like about our products and services?

Friendly. Efficient. Great shop. Over delivered on service request - much appreciated.

Report a concern   May 28, 2026 — Rated 10 out of 10 by E.B. Trek Bicycle Folsom
What do you like about our products and services?

Always friendly, good service, and advice.

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.D. Cube Store Halle
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

sehr freundlich und kompetent

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.P. Ridley's Cycles Okotoks
What do you like about our products and services?

Hello! I brought my bike in for an annual service and received the friendliest support from the staff, particularly from Niles. He helped me book my bike in and completed all of the work, including helping me adjust the bike for fit and explaining how to care for my chain properly. I really appreciated all the help and will definitely be back next year! - Kait

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.C. Landry's Bicycles - Boston
What do you like about our products and services?

The Landry's on Comm Ave did not have the item I was looking for but was able to get it shipped over in just one day from another store. The Landry's staff is always super friendly and extremely helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.K. TRT Bicycles
What do you like about our products and services?

Wide selection of bikes and Christian was very knowledgeable and patient, answering all of my questions!

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.H. Iowa Bike Co
What do you like about our products and services?

Knowledge is great on sales side and service side. Very good full service demonstrating the I care attitude with sales and service. I will buy again from Iowa bike given all this.

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.M. World Of Bikes
What do you like about our products and services?

Great team. Always helps me know what options are available and find what I need. They let you try things out and get it just right. Service team is thorough yet expeditious. Always ready to get me back on the road!


Privacy Policy