Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nancy Carlson Martin's Cycling & Fitness
What do you like about our products and services?

Justin was very knowledgeable and great service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.J. Sonora Cyclery
What do you like about our products and services?

My bike needed some serious attention with the dropper seatpost and frame shock. The shop went the extra mile to find a very desirable replacement deal with the seatpost manufacturer as well as find a reasonable replacement frame shock. Prices very reasonable and turnaround time was solid. Thanks! First name removed

Report a concern   April 2, 2026 — Rated 10 out of 10 by E.H. Dakota Outdoors
What do you like about our products and services?

Great service, very kind and patient. Little to no mark-up for most items, good selection.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Debra Bley Mead's Bike Shop
What do you like about our products and services?

I love the quality of my e-bike, had it for 2 years. Recently Meads did a yearly cleaning and maintenance, even helped me with transportation to and from the shop. Theyre truly a full service bike shop!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Rob Welsh Freewheel Bike Eagan
What do you like about our products and services?

I really appreciated getting my crunched Domane back on the road so quickly after a run in with a pickup truck.

I purchased this bike at Freewheel eight years ago and have always had great service and support especially from Tysen and his crew in Eagan.

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.S. RV&E Bike & Skate Fairport
What do you like about our products and services?

The people are great and the speed of service and price was fantastic. Highly recommend

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.C.K.H. Marty's Reliable Cycle - Randolph
What do you like about our products and services?

Knowledgeable, patient staff who educate and answer questions from their customers. Friendly, community-like environment. Marty's staff rocks!

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.J. Trek Bicycle Kingston
What do you like about our products and services?

Good quality product. Prices competitive. Good customer service

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.N. Perry Rubber Bike Shop - Savannah
What do you like about our products and services?

They are knowledgeable about the product and bike in general. They have helped me fix a brake issue on our bike cart on the street, and the recently quickly fixed a flat on my mountain bike. These guys are awesome.

Report a concern   April 2, 2026 — Rated 9 out of 10 by S.P. Espresso Sports
What do you like about our products and services?

La qualité et la vaste gamme des produit

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.T. Towpath Bike
What do you like about our products and services?

Very knowledgeable, great service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Rick Pope Trek Bicycle Portland Slabtown
What do you like about our products and services?

Excellent staff in sales and service

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C. Trek Bicycle Reno
What do you like about our products and services?

The entire "team" is insane at Reno.
Always service bikes here, friendly, knowledgeable, and fast!
Thank you and will be back soon...

Name removed - Northstar Ski Resort

Report a concern   April 2, 2026 — Rated 10 out of 10 by Anne Mckee Wheels In Motion
What do you like about our products and services?

Jaime was so helpful when we were looking for the right bike for our grandson. She spent a lot of time with us, even taking us outside and showing him how to learn to ride a bike. She really gained his confidence. Her experience with youth was quite obvious knowing how to gain his confidence and making the experience so memorable for all of us.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.A. Bicycle Sports Pacific - Downtown
What do you like about our products and services?

Knowledgeable staff and good customer support. They have vast inventory of bicycles and accessories at good pricing. The staff kindly take time to provide you with detailed information to help and guide you in choosing proper equipment and accessories.

Report a concern   April 2, 2026 — Rated 10 out of 10 by V.D.L. Trek Bicycle Alamo Heights
What do you like about our products and services?

Great Service and prices!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Steven Elliott Steiner's Glenmont
What do you like about our products and services?

The bike tech guy was extremely helpful and informed and did the repair I needed immediately.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.S. Bikes & Beyond
What do you like about our products and services?

friendly knowledgeable staff and high quality product

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.H. Loom City Cycles
What do you like about our products and services?

Great bikes, knowledgeable & friendly staff, great location right next to Vernon Rails to Trails, good selection of accessories to upgrade your bike.

Happy with the large “traditional” bike selection, not just e-bikes.

Employees always seem very welcoming to “beginner” level cyclists, not elitist / uppity. Great services for those who don’t have the knowledge or tools to make their own repairs and upgrades.

Staff have always helped me find what I ACTUALLY want vs trying to upsell unnecessarily.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C. Summit Bicycles - Los Gatos
What do you like about our products and services?

The staff is friendly and knowledgeable. The service staff does excellent work.

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.B. Bicycle Sports Pacific - Langley
What do you like about our products and services?

Professional and friendly service every time.
Issues are resolved fairly and in a timely manner.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Steve Dahlman Trek Bicycle Montrose
What do you like about our products and services?

My old mountain bike needed some work done and Trek did the service well, timely and at a reasonable price. What more can you ask for?

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.W. Trek Bicycle Rotterdam
What do you like about our products and services?

Weer leuk ontvangen, kopje koffie en reparatie van fiets kon ik op wachten. Top

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.K. Trek Bicycle North County
What do you like about our products and services?

They help me understand and learn about my bike

Report a concern   April 2, 2026 — Rated 10 out of 10 by Anthony Richter Bicycle Habitat - Brooklyn
What do you like about our products and services?

Bicycle Habitat staff super professional and helpful, Libby for many years is our go to and recently Kate come to mind, and the mechanics are all first rate whether or tune up to the commuter bike or the high end road bike.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ron Werner Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Fast service

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.B. Muskoka Bicycle Pro Shop
What do you like about our products and services?

Great selection of bikes and gear. Dale and team are fantastic. Helpful, reliable and knowledgeable.
Best bike shop in Muskoka

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.P. The Handlebar
What do you like about our products and services?

Everything is dialed. The shop dudes are rad. Fair prices and great service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.M. Rockford Bike Shop
What do you like about our products and services?

Quality and timeliness.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.H. Still Ride Bike Shop
What do you like about our products and services?

Good selection of bicycles and accessories. Owner Josh was very helpful in helping me decide which bicycle to buy. Josh was very patient with all my questions and I feel I bought the perfect bike for me.


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