Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.S. bikebarn
What do you like about our products and services?

John Peterson was FANTASTIC!

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.J. Syracuse Bicycle
What do you like about our products and services?

Dale was great to work with and find the right bike for me.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.L. Trek El Paso East
What do you like about our products and services?

Great service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.H. CUBE Store Weimar
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Super freundlich sind aus Berlin angereist und super nett empfangen worden schöner Laden viel Auswahl an Modelle in jeglicher Richtung.

Vielen Dank bin super zufrieden mit meinem Rad

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.V. Comet Cycles
What do you like about our products and services?

Customer service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Rick Bloomfield Trek Bicycle Roseville
What do you like about our products and services?

Great bikes and equally great services to place the buyer as a the sole beneficiary.

Report a concern   April 2, 2026 — Rated 10 out of 10 by April Newman Capp's Bike Shop and Fitness
What do you like about our products and services?

I've been going to Capps for years for all of my bike purchases, and service, and I've never had any issues. They are always very kind and helpful, and I would highly recommend them for anyone looking for bike service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.L.M. Downtown Bicycles - Lakeville
What do you like about our products and services?

Always friendly and helpful

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.S. Trek Bicycle Pakenham
What do you like about our products and services?

I had my bike serviced, and it was a very smooth process. They listened to what I needed, then suggested the right course of action. They were thorough on their diagnosis, let me know of every cost before proceeding, and were very prompt once I gave them the go ahead. I was extremely impressed and will return

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.A.C. Mole Hill Bikes
What do you like about our products and services?

The work was completed promptly and within the estimated time frame.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.N. Landry's Bicycles - Westboro
What do you like about our products and services?

Very convenient location with knowledgeable staff and readily available products and supplies!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Andree Prefontaine Bushtukah - Richmond
What do you like about our products and services?

Bonne écoute, bon service, ecellente courtoisie!!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Erica Deruyscher Towpath Bike
What do you like about our products and services?

All the best customer service and great quality products

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.P. Freewheel Bike Minneapolis
What do you like about our products and services?

everything

Report a concern   April 2, 2026 — Rated 10 out of 10 by Dan Henry Trek Bicycle St. Louis Ballwin
What do you like about our products and services?

staff was very helpful and nice

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.S. Pee Dee Bicycle Myrtle beach
What do you like about our products and services?

You listened and then took the time to explain things to me. I didn’t get the idea that it was all about the money but rather an intention to do a good job and to look out for the safety and enjoyment of your customers.

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.F. Trek Bicycle Encinitas
What do you like about our products and services?

Excellent annual tuneup at a reasonable price.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Larry Shorter Blue Ridge Cyclery Downtown
What do you like about our products and services?

Kim was very responsive, knowledgeable, and professional. She is really able to assess where you are and what you need at this stage. Top notch service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.K. Wheel & Sprocket, Evanston
What do you like about our products and services?

Very friendly and helpful employee helped me out found my keys and squeezed in a quick fix when I really!!!!! Needed a break

Report a concern   April 2, 2026 — Rated 10 out of 10 by David Hakkaku Bicycles Plus
What do you like about our products and services?

Prompt service. Rob is the best. Very knowledgeable new what my problem was.
I am always satisfied with my service at Bicyles Plus.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Clear Lake
What do you like about our products and services?

Everything!!!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.A.C.B. Bicycles East
What do you like about our products and services?

Debi was extremely helpful and knowledgeable. She helped me find the correct sized bike and took lots of time to be sure that I was comfortable with my decision. I love my new bike!

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.A. City Bikes Pembroke Pines
What do you like about our products and services?

Amazing staff. Very helpful and friendly

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.T. John's Cyclery
What do you like about our products and services?

Friendly staff, very helpful. Outstanding service

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.P. Trek Store Greenville
What do you like about our products and services?

Quick service time

Report a concern   April 2, 2026 — Rated 10 out of 10 by Roy Rocha Trek Bicycle Palm Springs
What do you like about our products and services?

Very helpful and great people

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.P. Trek Bicycle Arlington Clarendon
What do you like about our products and services?

Great selection of parts, tools, bikes, etc. and friendly knowledgeable service. I needed rim tape for my tubeless wheels, and the person who greeted me when I walked in found the tape I needed right away.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.J. Ridgeway Cycles
What do you like about our products and services?

Great service, good advice and always very friendly

Report a concern   April 2, 2026 — Rated 10 out of 10 by Daniel Deblauw Trek Bicycle Fresno
What do you like about our products and services?

Employees at Trek in north fresno have been going beyond expectations to keep my bicycle in good shape and going. Spare parts for my bike are rare and hard to find when they break but Alex and his staff have always managed to track down these parts and get my bicycle back into service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.W. Velorution
What do you like about our products and services?

Ya, very helpful and pleasant staff. The work I had done was done fast to accommodate me as I am from out of town and was only in the Sault for the afternoon. I have yet to use the bike as we still have four feet of snow on the ground but everything looks good.


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