Customer Testimonials
Team is great. the only problem is this location is way too far from my house.
Sales experience very professional. No high pressure, informative. Appreciate the delivery / installation process and the long term service guarantee.
Friendly, genuine retailer. Will be back. Definitely recommend
Great job and service. I am coming back for additional work.
Phat Trie always done an exceptionally professional job ensuring my bike is "road ready!" They are courteous and consistently deliver on completion timing commitments. Strongly recommend!
Friendly, quick in quick out!
excellent selection service
I came into shop to get insurance estimates on two bikes that had been involved in an accident and Lucas was fantastic. Got all the paperwork that I needed to submit for claim.
The service guys are awesome. They helped me make the bike that I had work for me. Anything we had to order was easy
Always get the best service, very knowledgeable & professional staff
They were very helpful and friendly
Great people
Everyone is great, especially the shop manager Brian.
Village Bikes has provided outstanding customer service.
Amazing customer service great prices and extremely knowledgeable staff!
Always helpful! Great values in store
I brought in a bike for flat tire repair, and Tim , the manager was able to have one of his techs get right on it. He and his staff were very accommodating and obviously very knowledgeable! When I came back in a couple hours to pick it up, the work was complete and ready to go! I appreciated the quick, friendly service and excellent work!
Immer freundlich - super professionelle Arbeit - toll Unternehmer-Familie, motivierte und kompetente Mitarbeiter ☺️
Knowledgeable friendly service at very reasonable price
Once again, Bicycle Centres comes through. It was Easter Sunday, and I was starting to build up the wheels for my bike. I realized I had forgotten to pick up a cassette, which was dumb on my part, I'll admit. Not only were they open, they had the cassette I wanted on the shelf. Wheels built. Another 10 out of 10.
Amazing and knowledgeable staff.
Nice friendly service, I got my son a new Trek Top fuel bike. Was able to test ride several bikes with no pressure sales.
Even on a busy Sunday they was able to get the bike pre checked, bars cut down for my son and out the door within an hour and th bike was £250 cheaper than anywhere else on the market!
Will be returning for future maintenance/bikes
good service
I recently had 2 ebikes serviced at the one year anniversary. Very friendly staff who answered all of my questions.
When I returned home and took the bikes off of the bike rack I noticed the chain and rear sprocket on my bike was extremely dirty. I ride a lot of gravel and dirt roads. Apparently cleaning the sprocket and chain is not included in the service.
Great location to test bikes. Friendly staff. Quality Products.
いつも、丁寧な仕事をありがとうございます
Mr Mike is the best! The shop staff are knowledgeable and helpful. We have purchased two great quality bikes so far and I am sure we will be back for another.
Thank you!
friendly service and great products

The Folks at Trek Rockford are just goo people that know about bikes. The best part is they know what they know and say when they don't. Then go and find someone that knows and tells you accurate information. Gald the store is there, watched a bunch of customers at my last visit, all of them were smiling and were happy they went.