Customer Testimonials
I have purchased bikes, equipment, and supplements at Kegel’s. Also, I go there for regular and pre race tuneups and help in shipping my bike to races. However, never have I been more impressed than at a recent trip to the store. Our 17 year old autistic son had never shown interest in bikes, but fell in love with a trike. With Robb’s sensitive care we walked out with a new bike and helmet. Thanks to Kevin for teaching him to ride safely. Amazing store! Superior service and compassion!
The person who help me choose some insoles was great--very knowledgeable and helpful on what was a relatively low priced product.
Sierra is fully staffed with knowledgeable and helpful people. Unlike any other bike shop in the Reno/Tahoe area.
Good range of product
Excellent service
Family owned business. I've known the owners for a long time and they always take care of your bike.
Very courteous, friendly and knowledge staff.
Most everything I need for my bike is available at the store or can be ordered. All staff are knowable and very friendly.
Gave an excellent review as I ordered a Yeti back pack and I received it delivered to my door within 48 hours. Excellent service - thank you.
The Yeti backpack is wonderful and will be a great gift.
Great service with a smile. Nice selection of bicycles as well.
Great service great bike!
Mechanics are second to none! Eagan Freewheel is “the” shop for caring for bicycles. I don’t trust anyone else with mine. They are friendly, professional, and offer helpful bike tips.
great attention to customer care.
Very professional
Knowledgable service, friendly & respectful.
Wide variety of bike brands.
Nice physical space.
Greeted by 3 different staff, all eager to help.
My only feedback is that I came in to test gravel bikes and was instructed not to ride on the gravel..I’m not going to spend $3Phone number removed dollars on a gravel bike without getting a feel of the gravel surface.
Willing to go far to meet customers expectations.
La atencion en la tienda es muy buena, nos dieron soluciones a los problemas que teniamos y lo han resuelto con rapidez.
the mechanic who fixed my bike is always so knowledgeable and helpful!
Dienstverlening en klantvriendelijkheid is gewoon ZEER GOED!!!!
Ralph performed a thorough inspection. He offered options for what I wanted done. The work was excellent, finished on time and fairly priced. I will return for service in the future.
High quality
Fun sales people (Aaron and Jake). Jake actually sold us the 2 Townies. Jake was very knowledgeable and helpful....and fun to talk to....we're both "car-guys".
That Chad is top notch.
Well, knowing there is a shop for my current mode is close, and the sevice desk so far has been ve3ry helpful, ryan, who I usually deal with, is really well liked by the folks on my sunday ride..
Service was absolutly awesome. Everyone was very helpfull definitly recommend your company. Staff was very polite nice and respectful. Highly recommend a plus 10. Thank you to all staff
Die fachliche Kompetenz sowie die professionelle Beratung.
Staff were very helpful.
Friendly and helpful professional service.
Great bike service! Thank you Walt for taking exceptional care of my tribike.
Both the products & services are exceptional, I would recommend this store to all my friends.