Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.D. Trek Bicycle Villa Park
What do you like about our products and services?

We only bought a tube, but they were very friendly and helpful. It was a great experience.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.G. Marty's Reliable Cycle - Morristown
What do you like about our products and services?

They gave an honest assessment of what the possible issues could be with my bike and didn't try to push me into repairing something that perhaps wasn't the cause. The repair was turned around after ordering the part in one week.

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.L. Gateway Cycle
What do you like about our products and services?

Outstanding customer svc!

Report a concern   May 29, 2026 — Rated 10 out of 10 by E.S. Epicenter Cycling - Gilroy
What do you like about our products and services?

Great products and components

Report a concern   May 29, 2026 — Rated 10 out of 10 by E.A. Machinery Row
What do you like about our products and services?

Friendly mechanic, authentic offers for products.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Sisan Murphy The Bicycle Cellar
What do you like about our products and services?

Had a really great experience yesterday when I went in to pick up a few items for our adaptive biking program. Sariad and Walter were very knowledgable, helpful and friendly.

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.W. Trek Bicycle Royal Oak
What do you like about our products and services?

Loved my experience! Very helpful, friendly and all around awesome!!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Darlene Goltz Trek Bicycle Dayton Kettering
What do you like about our products and services?

You always take the time to listen and give the best advice!

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.A. Il Giro Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

Muy buena atención

Report a concern   May 29, 2026 — Rated 10 out of 10 by Mark Thompson Gateway Cycle
What do you like about our products and services?

Staff is excellent and very customer friendly. High quality products at a reasonable price. This is my go-to place for bikes and related products.

Report a concern   May 29, 2026 — Rated 10 out of 10 by E.E. Carolina Pedal Works
What do you like about our products and services?

Great and friendly service for my bike.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.C.R.D. Ram Bike Mx Trek Parque Vertice
¿Qué es lo que le gusta de nuestros productos y servicios?

Todo bien presentado, limpio, personal amable, variedad de artículos.

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.L. Wheel & Sprocket, Delafield
What do you like about our products and services?

First time visiting the store. Everyone was very friendly and helpful to me. Will definitely be back.

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.S. Wild Rock Outfitters
What do you like about our products and services?

Great service , selection and pricing

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.B. Free Flight
What do you like about our products and services?

Great store, products, and prompt, qualified service

Report a concern   May 29, 2026 — Rated 10 out of 10 by Scott Sundstrom Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Service was great and prompt.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.G. Bikeshop Freiburg GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Unkomplizierte Hilfe.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.F. GoodSpeed Cycles - Homewood
What do you like about our products and services?

Absolutely love them. Great atmosphere and knowledge. Went in for repair thinking I’d be out of hundreds and it wasn’t even $100.

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.L. Trek Bicycle Stirling
What do you like about our products and services?

Steve ordered the parts for me, and Juan was waiting to install them. Great customer service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by P.S. Bicycle Centres of Snohomish
What do you like about our products and services?

I was just on a tour and rolling through town and needed a hand with something and everybody in the shop was so friendly and took care of me. What a great shop and great people.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.H. Fresh Air - Thunder Bay
What do you like about our products and services?

Great service, competitive pricing.

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.M. Freewheel Bike Richfield
What do you like about our products and services?

Staff is super friendly and knowledgeable. Service on my son’s bike was prompt.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Brett Mccrae Trek Bicycle Alexandria South
What do you like about our products and services?

Ryan and team have always been great with service on my bike. They're thorough, prompt, and very communicative throughout the process. I've been very happy working with them.

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.A. Cookson Cycles
What do you like about our products and services?

Great people Great service

Report a concern   May 29, 2026 — Rated 10 out of 10 by Kevin Gina Krantz MACOMB BIKE
What do you like about our products and services?

Knowledgeable staff.

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.D. The Bike Shop South
What do you like about our products and services?

The friendly fellow with the braided beard (technician) gave my gravel bike a checkup after my first year of ownership. He tweaked my gears and described what he was doing. He was informative and congenial. Well done Bike Shop.

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.G. Pine Mountain Sports
What do you like about our products and services?

Great help answering my questions and finding what I needed

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.M. Giant Ancaster
What do you like about our products and services?

Friendly staff, answers questions with honest info not just "buy the most expensive one"

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.N. Trek Bicycle Fort Wright
What do you like about our products and services?

Staff is always Friendly and Helpful, highly recommend.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.W. WebCyclery
What do you like about our products and services?

I have WebCyclery service my bikes and they do a great job. I put a lot of miles on each of them and like excellent performance. WebCyclery insures this for me.


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