Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   October 15, 2026 — Rated 10 out of 10 by B.B. S3 Velo
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Super Beratung und tolle Rädern zu einem fairen Preis!

Vielen Dank

Report a concern   October 15, 2026 — Rated 10 out of 10 by K.B. North Rim Adventure Sports
What do you like about our products and services?

Everyone is helpful here and nice good customer service.

Report a concern   October 15, 2026 — Rated 10 out of 10 by James Spradley Trek Bicycle Plainview
What do you like about our products and services?

Brought my first ebike. After looking around on line and at some bike shops found bile I liked at the Trek shop.
Custom service was great answer all questions. Bike was ready the day they said it would be.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Peter Sabla Steiner's Valatie
What do you like about our products and services?

I came to Steiner's for a new ski boots fitting. My feet are wide, so they had to spend the time to find the right boots and really took 2 hrs to do what they are really good at. They have ample hour and half time for the fitting and even when next customer came for their fitting time, someone else started taking care of him. I really appreciate their time and expertly placed questions to do the right fitting.
Way to go Steiner's. Thank you, can't wait to get on the slope!!!
Peter Sabla

Report a concern   October 15, 2026 — Rated 10 out of 10 by N.N. Colonial Bicycle Company
What do you like about our products and services?

The ordering process and pick up was a breeze. Bike was just as described!

Report a concern   October 15, 2026 — Rated 10 out of 10 by Cindy Jacob Arensmeier PRAIRIE PATH CYCLES - BATAVIA
What do you like about our products and services?

Great

Report a concern   October 15, 2026 — Rated 10 out of 10 by Lance Folkes Bicycle Habitat - Brooklyn
What do you like about our products and services?

I had a phenomenal experience at Bicycle Habitat purchasing a bike for my first grader! The person who assisted me was incredibly knowledgeable, patient, and helpful throughout the entire process. I initially had a bike assembled that, unfortunately, turned out to be too small, but they went above and beyond to accommodate my last-minute change and help me find the right fit for my child. Their professionalism, flexibility, and genuine commitment to customer satisfaction made the experience stress-free and enjoyable. I regret not remembering their name because they truly deserve recognition for their excellent service. I would absolutely recommend Bicycle Habitat to anyone looking for a bike and a team that genuinely cares about getting things right for their customers!

Report a concern   October 15, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle Arlington Clarendon
What do you like about our products and services?

The person who repaired my bike did a great job, went above and beyond to figure out what was wrong and to return it to me in a timely fashion. Very grateful.

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.S. Ray's Bike Shop - Midland
What do you like about our products and services?

The staff is attentive and responsive.

Report a concern   October 15, 2026 — Rated 10 out of 10 by B.B. Horizon Cycling
What do you like about our products and services?

The entire staff is well educated and experienced with the latest trends and products in the bicycle industry. They are all quick to offer good suggestions when helping to solve your bike problems or find the right product when you need it.

Report a concern   October 15, 2026 — Rated 10 out of 10 by L.W. Wheel & Sprocket, Middleton
What do you like about our products and services?

Friendly fast service

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Mandeville
What do you like about our products and services?

Great service and timely turnaround.

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.P. Endur3Bikes
What do you like about our products and services?

Had what I needed. Even when trek.com online website had some issue with mislabeling sku somehow they assisted me to get what I needed.

Report a concern   October 15, 2026 — Rated 10 out of 10 by W.P. Trek Bicycle Robinson Township
What do you like about our products and services?

very helpful staff
products on display and explained well

Report a concern   October 15, 2026 — Rated 10 out of 10 by Anne Ladd The Bike Shoppe
What do you like about our products and services?

The Bike Shoppe is without a doubt the best bike shop I've ever used. The prices for their bike repairs/service are fair (maybe even on the low side??) and the service is professional, timely and high quality. They tell you up front what the plan is, what to expect in terms of cost, and if the plan changes they call you right away to make sure you are good with the changes. I have a very high level of trust in this shop and the technicians they employ. An added bonus is that the staff is warm and engaging as well as knowledgeable.

Report a concern   October 15, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Tampa Carrollwood
What do you like about our products and services?

Nice people. Professional. Tenacious even when fixing a minor issue.

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.S. The Wheel House
What do you like about our products and services?

Very knowledgable, friendly, and work completed when estimated.

Report a concern   October 15, 2026 — Rated 10 out of 10 by N.A. Helen's Cycles Santa Monica
What do you like about our products and services?

The sales associate Johnny.

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.J. Haymarket Bicycles
What do you like about our products and services?

The guys are always friendly, helpful, and super fair. I wish all businesses operated like these guys!

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.V. Trek Bicycle San Antonio South
What do you like about our products and services?

Customer service and honest information about products being sold.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Kirk Woodgaines Trek Bicycle Portland Hollywood
What do you like about our products and services?

First class customer service.

Report a concern   October 15, 2026 — Rated 10 out of 10 by S.M. Blue Ridge Cyclery Warrenton
What do you like about our products and services?

The knowledge, experience and expertise beyond the actual product.

Report a concern   October 15, 2026 — Rated 10 out of 10 by K.Y. Western Sport Apparel & Promotions
What do you like about our products and services?

Great Service, amazing staff, fabulous quality of work.

Report a concern   October 15, 2026 — Rated 10 out of 10 by K.L. Fox Firestone Bicycles
What do you like about our products and services?

Their service is always fast and friendly. The staff is always knowledgeable and full of insights about cycling in the area. This is the only bike shop for me!

Report a concern   October 15, 2026 — Rated 10 out of 10 by C.B. Trek Store of Bradenton
What do you like about our products and services?

Excellent service...... Great guide to local trails..... And had the products I was looking for.....

Report a concern   October 15, 2026 — Rated 10 out of 10 by N.P. Mike's Bike Shop
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   October 15, 2026 — Rated 9 out of 10 by Hiromu Kurosaki Trek Store Knoxville
What do you like about our products and services?

Knowledgeable and friendly staff

Report a concern   October 15, 2026 — Rated 10 out of 10 by P.S. Wheel & Sprocket, Evanston
What do you like about our products and services?

Friendly staff greeted me and helped me right away

Report a concern   October 15, 2026 — Rated 10 out of 10 by J.H. Cycle Therapy
What do you like about our products and services?

Anthony was super helpful, kind and accommodating

Report a concern   October 15, 2026 — Rated 10 out of 10 by R.C. Cyclologic
What do you like about our products and services?

Top notch people. Best in the business.


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