Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by Kim Leggette Bike Mart - McKinney
What do you like about our products and services?

Friendly and helpful staff! Awesome price on what I purchased. Convenient location. Always a great experience.

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.H. Excellent Bikes KG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Nach dem Wechsel der Mäntel und Schläuche an meinem Rad verlor das Vorderrad Luft.
Das Team hat das Problem schnell und effektiv gelöst. Vielen Dank!

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.M. Wheels In Motion
What do you like about our products and services?

Súper friendly and helpful.

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.W. Bushtukah - Richmond
What do you like about our products and services?

Selection, friendly and helpful staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.S. Ridley's Cycle
What do you like about our products and services?

Kind staff, fast service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Patricia Frigon South Lyon Cycle
What do you like about our products and services?

My first go to place for my Bike needs. Great shop great people!

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.G. Cycles Cadieux
What do you like about our products and services?

Beaucoup de variété dans les sortes de vélos à acheter et les conseillers sont des experts en plus d’être gentils et disponibles. Une belle équipe à qui on peut vraiment faire confiance

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.A. Trek Bicycle Macomb Township
What do you like about our products and services?

The team there really cares about what they do and to help you find and ensure you love your bike.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Joe Mcgonigle Trek Bicycle Madison West
What do you like about our products and services?

Jake was awesome to work with! I crashed my Madone and was concerned about carbon damage. He was attentive, kind and knowledgeable. The team was able to inspect the bike, replace a few parts I wouldn’t have been able to see were broken myself.

When picking up my bike, Jake helped make some minor adjustments to my shifter to ensure it was butter smooth.

Back in the saddle same day and felt confident riding again!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Craig Morton Bike & Hike of Effingham
What do you like about our products and services?

Professional one on one help and advice

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.H. Cyclesmith - Halifax
What do you like about our products and services?

Your transparent, clear and kind!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Damian Alangurli Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Eric is always fantastic! Very helpful, professional, and knowledgeable!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Todd Walker Scott's Bikes
What do you like about our products and services?

Awesome service and great people to work with.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Michaelbennett Posati West Michigan Bike & Fitness of Kentwood
What do you like about our products and services?

Great store, great guys and great service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Stephen Gilmore Big Dave's Bikes
What do you like about our products and services?

Great knowledge!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Jay and Mary Bajwa Rochester Cycling
What do you like about our products and services?

Attention to detail.
Every customer is unique.
Every situation is different.
Each and every staff member has been trained to listen, understand and recommend the most well suited product or service.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Keith Loucks Trek Bicycle Montrose
What do you like about our products and services?

Very pleased with initial costumer care.

Report a concern   May 29, 2026 — Rated 10 out of 10 by B.S. The Bike Shop Central
What do you like about our products and services?

Great techs and salespeople.

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.L. Trek Bicycle East Providence
What do you like about our products and services?

Great bike shop. Very satisfied with the bike assembly and the adjustments made when I picked up the bike . Thanks

Report a concern   May 29, 2026 — Rated 10 out of 10 by Nicholas Ashe Ridgeway Cycles
What do you like about our products and services?

Efficient,friendly and good advice.Best bike shop I have ever dealt with.Thank you!

Report a concern   May 29, 2026 — Rated 10 out of 10 by James Gurney Wolverton's Cycling & Fitness
What do you like about our products and services?

Ordered a Velotric Discover 3 eBike on-line and Jim had it assembled and ready to go same day. Jim contacted me by phone to keep me updated on the progress and pick up time. When I picked up the bike, it looked fantastic, with not a finger print on it. Jim explained all the functions of the bike, and answered all of my questions, and spotted me while I loaded the bike in my pickup truck. I haven't bought a bike in 30 years, and this was my first time at Wolverton's, and the experience was great, and no stress. Will be using Wolvertons for all my eBike needs and services. Thank You. JG

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.S. Ridley's Cycle - Westhills
What do you like about our products and services?

Your staff is always very helpful!

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.K. Smithville Bike Co-op
What do you like about our products and services?

Friendly service

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.W. Bicycles East
What do you like about our products and services?

Great pro level bike fit. Very knowledgeable, polite and professional. Fast turnaround and bike modifications and upgrades. Thank you!!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Nancy Faure Trek Bicycle Omaha Midtown
What do you like about our products and services?

Knowledge staff. Quality products

Report a concern   May 29, 2026 — Rated 10 out of 10 by Bob Lawrence Trinity Bikes
What do you like about our products and services?

Purchased a 2025 amflow carbon $6514.00 out the door, excellent all around experience, Bob & Eric very accommodating, knowledgeable and friendly. I’ve been to allot of bike shops and the best experiences have always been because of the people who work there. Thank you!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Elmer Hall Bicycle Connection - Cockeysville
What do you like about our products and services?

Good quality and great service.

Report a concern   May 29, 2026 — Rated 10 out of 10 by P.S. Wheel & Sprocket, Franklin
What do you like about our products and services?

Service was amazing. Had the pleasure of working with Jake and First name removed at the Franklin location. Superb customer service.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Tom Shrader Trek Bicycle Berkeley
What do you like about our products and services?

Friendly and fast. They knew I was waiting for the bike and jumped on the adjustments. The physical stores are the major reason all my bikes (and half my clothing) say TREK.

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Store
What do you like about our products and services?

Employees were friendly. They were willing to work on my recumbent even though they don’t normally work on them.


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