Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   December 23, 2025 — Rated 10 out of 10 by Chuck Klimek Bicycle Connection - Cockeysville
What do you like about our products and services?

The Bicycle Connection has the top people and the best products for your bike!

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.K. Trek Bicycle Pakenham
What do you like about our products and services?

The staff was awesome. Could not be happier with the service. Thank you.

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.D. Skinnergate Cycles
What do you like about our products and services?

Good prices, great customers service and very helpful when I couldn’t meet the date required to pick up my Christmas order, kindly let me collect the next day with no issues at all! Highly recommend and will be back over the years as my children outgrow! Thank you

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.C.P. Doyoubike Puerto
¿Qué es lo que le gusta de nuestros productos y servicios?

El trato recibido

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.C. Trek Bicycle Santa Barbara
What do you like about our products and services?

Always super helpful

Report a concern   December 23, 2025 — Rated 10 out of 10 by D.C. Astro Cycles
What do you like about our products and services?

I was attended to right away and received the product and unexpected time spent to insure correct application of a new chain for my used bike.

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.C. Espresso Sports
What do you like about our products and services?

Excellent service

Report a concern   December 23, 2025 — Rated 10 out of 10 by Tim Stroud Trek of CLT Lake Norman
What do you like about our products and services?

Quality work isnd top notch customer service.

Report a concern   December 23, 2025 — Rated 10 out of 10 by A.P. Trek Bicycle Broomfield
What do you like about our products and services?

Service department very knowledgeable and helpful

Report a concern   December 23, 2025 — Rated 10 out of 10 by I.A. Trek Bicycle Belmont
What do you like about our products and services?

Professional helpful staff, well setout stores easy to find what your looking for.

Quality bikes

Report a concern   December 23, 2025 — Rated 10 out of 10 by 트렉 서초점
What do you like about our products and services?

트렉 서초점 전문적이고 친절해요.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Mark Poundall Trek Bicycle Bramhall
What do you like about our products and services?

Great help good knowledge love the profucts

Report a concern   December 23, 2025 — Rated 10 out of 10 by R.N. 2 Rivers Bicycle and Outdoor
What do you like about our products and services?

Very friendly and knowledgeable staff at Two Rivers. Helpful with finding a new e-bike, fitting it properly, and they had all the right accessories I was looking to find.

Report a concern   December 23, 2025 — Rated 10 out of 10 by B.R. Gregg's Cycles - Greenlake
What do you like about our products and services?

honest, consistent good service-shout out to Andreas!

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.M. Trek Bicycle Ardmore
What do you like about our products and services?

Everything

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.B. My Bike Shop
What do you like about our products and services?

I am an advocate for supporting local bike shops, to have a reliable and fair priced shop to get my bike serviced is important.

Report a concern   December 23, 2025 — Rated 10 out of 10 by E.L. Maplewood Bicycle
What do you like about our products and services?

You guys are the best! Chris and Erin took exceptional care of me!

Report a concern   December 23, 2025 — Rated 10 out of 10 by Alan Lloyd Trek Bicycle Ipswich
What do you like about our products and services?

Great products and great service

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.R. Skinnergate Cycles
What do you like about our products and services?

Great service from the guys at Skinnergate Cycles. Competitive prices and a good selection of cycling gear.

Report a concern   December 23, 2025 — Rated 10 out of 10 by アセントサイクル
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

昨日は、大変お世話になり、有難うございました。今後ともよろしくお願い致します。

Report a concern   December 23, 2025 — Rated 9 out of 10 by M.A. Ö-Bike Store
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Netter und guter Service

Report a concern   December 23, 2025 — Rated 10 out of 10 by D.D. Trek Bicycle Osborne Park
What do you like about our products and services?

Friendly knowledge staff

Report a concern   December 23, 2025 — Rated 10 out of 10 by C.W. Julie's Cycles
What do you like about our products and services?

Friendly, helpful & informative

Report a concern   December 23, 2025 — Rated 10 out of 10 by D.N. Campus Cycles - Denver
What do you like about our products and services?

It is the only full service shop left in bi the area

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.F. Gary's Cycles
What do you like about our products and services?

Amazing experience bike arrived 2 days after order very happy

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.W. Trek Bicycle Store of McDonough
What do you like about our products and services?

always professional; always available.

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.M. Trek Bicycle Osborne Park
What do you like about our products and services?

Gaius and the Trek team at osborne Park were fantastically helpful from my first contact. my old commuter bike was stolen and i needed to get fully re-stocked - the Trek website firstly let me check stock at the stores near me, and I was very happy I could reserve a bike (by email) to have a look at the next day - even through the Xmas-time rush period. Then when I went in Osborne Park store, Gaius stayed with me for the whole process of trying a couple of bikes out, making adjustments and ensuring I felt comfortable. He was really patient and friendly as I chose all the acccessories, gave honest advice and suggestions and was not pushy or judgemental at all. I was able to get everything I needed at Osborne Park - from gloves to pannier racks. The team then added all the accessories and i was able to pick the bike (Trex FX Sports 4) up the next day, and Gaius was genuinely excited that i would be able to get riding on it straight away. I also love that I get a free service! So 10 out of 10 for service and 10 out of 10 for quality of product. Thanks for all your help.

Report a concern   December 23, 2025 — Rated 10 out of 10 by C.S. My Bike Shop
What do you like about our products and services?

Jason and his team at My Bike Shop are dedicated professionals looking to provide the best riding experience for all their customers.
I have never felt pressure to buy, or an attempt to upsell. Jason offers genuine advice to help people, even if that advice will directly lead to a competitor because he doesn’t stock the item.
I have driven past the store for 7 years, and apart from a chain and brake pads I had never bought anything there before.
I could not be happier with the experience of buying my kids new bikes for Christmas through Jason. Knowing they have been built and checked meticulously, and with the comfort of free servicing over the next 12 months the whole experience was completely stress free. I can’t wait to watch my kids enjoy them for years to come.

Report a concern   December 23, 2025 — Rated 10 out of 10 by C.W. Mud Dock Cycleworks
What do you like about our products and services?

I brought my bike in for assessment after an upsetting accident and the staff were lovely and kind. They were able to fit me in pretty quickly and my service was completed sooner than expected and my bike was all fixed! I can’t recommend the staff and Mud Dock Cycles enough and will certainly be using their services in the future!

Report a concern   December 23, 2025 — Rated 10 out of 10 by C.L.M. Trek Madrid Príncipe de Vergara
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención super amable y el servicio muy eficiente. En un día ya me tenían la bici lista


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