Customer Testimonials
Great service
The kindness, patience and notary was exceptional!
Staff were friendly, knowledgeable, and took the time to answer all of our questions about each bike we brought in for service.
The write-up and cost estimate were clearly explained upfront, including any potential changes—no surprises or hidden fees.
The turnaround time was quick and even finished ahead of schedule.
We really appreciate the great service—thanks for getting us back on the trail!
Great service with the 48 hour turn around. Also the pricing is quite fair.
Shane took a look at my wheel, determined what needed to be done. Ordered a new rim that was perfect for the type of rider that I am and expedited its delivery so it would be finished before I was leaving for a week long bike trip. He even got it finished EARLIER than promised. He is a delight to work with. Knows his stuff and makes great suggestions.
Les employés sont bien aimables
The technician immediately checked my bike and changed the tire on the spot.
Had the products I needed. Friendly staff
Friendly and responsive.
Needed a pair of riding shorts last minute and pulled up just as they closed in Southport. They were happy to help and even took the time to walk me through the options and find the right one for me. Great service and great attitudes.
Great customer service, all of our questions were answered
Brought my daughter’s bike in for a flat tire thinking just drop it off and pick it up later, but they replaced it on the spot. So great!
Very helpful and great customer service
High quality products and fast service. Can't beat the combination.
Staff was amazing, helping to size a bike for my son. Would definitely return for future bike purchases
Oliver is the bike whisperer. He is our go to bike specialist at the Bike Shoppe.
Guys we’re a great help Saturday afternoon with our purchases of our first Treks
Fast and Correct
Was greeted nicely, they fixed my bike quickly, and it was priced right. Pleasant experience overall
Bought our bicycles several years ago, because of cost and reputation of Macomb. Have taken them back for regular maintenance every year, wonderful staff, efficient and fast service.
Service is always great. On time. Easy.
This company is great. We’ll keep going back. Connor was so knowledgeable and friendly and a joy to work with while buying a new bike and repairing an older one. He gave us our options, all the pros and cons, and time to choose ourselves with no high pressure selling or upselling.
Great customer service! Thanks.
Friendly &
Helpful
Quality service and workmanship.
Friendly,knowledgeable staff both in sales and repair.
The intake was smooth and detailed. We thoroughly discussed my options and I asked for recommendations. We came up with a plan and worked up an estimate that was VERY CLOSE TO THE FINAL COST.
Super good customer service.
The best crew!
Knowledgeable staff and very helpful every time.