Customer Testimonials
Great service 👍
いつも的確なアドバイスや提案をもらえるので、大いに助かっています。おかげで自転車の乗る楽しみが薄れることはありません。
Staff was friendly and the bike was returned in good order on the scheduled date.
Great People, Great service
I've had the opportunity to try several different types of E-bikes and always come back to the Townie Go as my favorite. Everything about the bike is perfectly positioned for me from the handle bars to the pedals. It's been reliable and I can't ask for anything else.
Your staff is very good. knowledgeable and pays attention to your needs.
Staff, especially management, is friendly and helpful. I love the shirts and stickers that are unique to the Golden retail location.
Hard work and resourcefulness finding the bike I wanted from another store in Vegas while it was out of stock from the manufacturer. Detailed communication with me along the way. Full attention me when picking bike up and addressing all my needs for the seat, handle bad stem, water bottle storage, etc. To customize for me. Super customer service ‼️
Great service, knowledgeable people.
Staff was incredibly friendly, courteous, and professional.
Knowledgeable, friendly staff willing to negotiate
From the time I ordered my bike till it was ready for pick up surprised me as to how fast it was
I don’t know his name but he was friendly, helpful and knowledgeable
I wanted to go on a girls’ getaway riding bikes with my friend and was going to loan her one of my bikes. I realized I didn’t have the correct pedals on so I stopped in at Two Brothers to see if they could help me. Ben quickly took my bike back and within moments switched them over. They helped me with getting a few other things I needed for my bike trip, too. Not once did they make me feel dumb for not being able to do these things with my bike myself. And they didn’t even charge me to switch pedals! Amazing, super speedy service and really helpful guys. I highly recommend them for anything you might need to have done for any kind of bicycle. Thanks so much, James and Ben!
Chad was great to work with! He answered a ton of questions and helped me find a great bike.
Great service and products! Love my SE Bike😀 Sean even helped tighten up and put air in my grandsons bikes, even though they were bought else! Very friendly staff👌🏽
Great to work with!
Michael and John were very helpful in getting my MTB back in shape! Thank you!
Vélo haut de gamme, Nicolas connaît très bien ses affaires, Pierre Paul très sympa de me donner un escompte et le reste de staff qui m'a aidé pour installer mon rack de Vélo Thule, 5 étoiles sur 5
I like how helpful and detail oriented staff is.
Dennis was very knowledgeable and took his time answering all our questions. Very positive experience.
Awesome service Great friendly staff
Staff customer service. Very comfortable atmosphere. Marci is very knowledgeable and extremely patient no matter the issue
Excellent customer service. Great communication & knowledge of products. Always willing to answer questions & address concerns.
I came in to see if there was a helmet to fit my 10 month old. The person helping me was so kind, and took the time to fit my baby in a helmet while she was right on my hip, making her feel more comfortable with the new situation. He went through all of the adjustments until it fit her perfectly. He then explained the steps to adjusting the fit in the future as she grows. I am very appreciative that he shared this knowledge with me since I worked so hard growing those brains Iʻm trying to protect.
Thank you!
I came for the first time because of a flat tire on my bike. Dave was so helpful and knowledgeable, taking my bike in right away with a smile! Thank you!
The quality is top notch, I also love the staff there. Absolute professionals.
Brielle Cyclery is consistently excellent with their products and services.
Great fast service thank you!

Chris at the Bloomington store was extremely patient helping us better understand how the tadpole style (3-wheel) e-bike could give back riding confidence as balance has become a concern. We have rarely received this kind of customer service and support. Thank you Chris!