Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.G. Bushtukah - Stittsville
What do you like about our products and services?

Jeff in Service Dept was very helpful

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.H. Ridley's Cycles Okotoks
What do you like about our products and services?

Friendly knowledgeable staff. Transparent quotes, did not allow costs to balloon. Very communicative during my annual bike check up and repair.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.A. Cycle Paul Pointe-Claire
What do you like about our products and services?

La très grande qualité des deux et l'amabilité des services

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.C. Trek Bicycle Champions
What do you like about our products and services?

great customer service

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.E.J. Trek Bicycle Cary
What do you like about our products and services?

Service is great!

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Happy Valley
What do you like about our products and services?

Very knowledgeable and willing to help. They do not give unneeded advice. Genuinely care that you are there.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Ken Gieske Jake's Bikes
What do you like about our products and services?

Jake, you came from your service area to greet us when we came in; and we noticed that when you were working with us you recognized other customers when they came in and made sure that someone would serve them. You remembered that you had helped us with our red tandem,(and your service was very good with that one by the way). We appreciated that you took whatever time it took to show us features, measure the other bike, and answer our questions, and even make sure that Deb got the right price on those gloves. Then, finally you tried to see if there were other colors, and tried to find a big picture of a Rover E+ on their site. You did a good job for us. By the way, it was good to see that two other family members have been in your shop.

Thanks much,
Ken and Deb Gieske

Report a concern   May 29, 2026 — Rated 10 out of 10 by Diane Langevin Cycle Paul Vaudreuil
What do you like about our products and services?

Personnel très compétent qui répond très bien à mes questions. Les réparations de vélo très bien faites et avec des conseils très appréciés
M’a fait économiser en posant des questions pertinentes sur mes besoins

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Eddys Bike shop offers a large selection of bikes and assesories. They are very helpful in finding you what you need and in servicing your bike. I know when I go in there I'll walk out satisfied. Thank you!

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.K. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Faster than expected delivery to store with online order, in-store employees helpful.

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.R. Landry's Bicycles - Boston
What do you like about our products and services?

You people are great!

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.A. ALS BICYCLES - EDMOND
What do you like about our products and services?

Needed flat repair and they got my kiddo’s bike taken care of right away. They checked the brakes, got a new tube, and checked the other tire’s pressure all for just over $20! Great service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.S. Wild Rock Outfitters
What do you like about our products and services?

Everything about the service was fantastic, Thank you.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Dorthy Jones Apalachee Cycle
What do you like about our products and services?

Friendly and helpful shop!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Donovan Sigerfoos Trek Bicycle Research
What do you like about our products and services?

Staff very helpful. I needed 2 inner tubes, uncommon size; one was in stock, but staff showed me how yo order the second one from TREK

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.S. Trek Bicycle Jacksonville Lakeshore
What do you like about our products and services?

Friendly service (Michael). He knew exactly what I needed and got me out the door in short order.

Report a concern   May 29, 2026 — Rated 10 out of 10 by V.A. Zane's Cycles
What do you like about our products and services?

Knowledgeable and friendly service

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.N. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

Excellent operation and highly qualified techs

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.T.L. BikeWorld
What do you like about our products and services?

Austin and Greg are wonderful. Prompt service to get you back out on the road.!

Report a concern   May 29, 2026 — Rated 9 out of 10 by G.D. Trek Bicycle Omaha West
What do you like about our products and services?

Great service department!

Report a concern   May 29, 2026 — Rated 10 out of 10 by B.F. Espresso Sports
What do you like about our products and services?

Excellent premier contact. Service chaleureux, efficace et agréable.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.D. Trek Bicycle Cincinnati West Chester
What do you like about our products and services?

Really good service advisors. Quick turnaround time. Very friendly and knowledgeable.

Josh and Brandon were great. Will definitely be back.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.H. Maplewood Bicycle
What do you like about our products and services?

great job, also recommend MB to anyone interested in biking

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.F. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Einfache Abwicklung, gute Qualität der Arbeiten und faire Preise!

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.N. Trek Bicycle Broomfield
What do you like about our products and services?

Trek products

Report a concern   May 29, 2026 — Rated 10 out of 10 by F.B. Ciclosport Mollis AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Alles

Report a concern   May 29, 2026 — Rated 10 out of 10 by H.B. Trek Bicycle Johnson City
What do you like about our products and services?

Staff was friendly and helpful. They were knowledgeable and familiar with the products available. The part they ordered for me arrived when expected and they called, as promised, to let me know. They installed my tires and had the bike ready to go the same day I dropped it off.
Thank you.

Report a concern   May 29, 2026 — Rated 10 out of 10 by F.L. Trek Bicycle Towson
What do you like about our products and services?

We are excited to use our new Auto Bike Rack to carry our Trek bikes! Both Jonathan and Kevin did an excellent job instructing my wife and I which one to purchase as well as instructing us how to use the device.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Jerry Mcham Trek Bicycle Fresno
What do you like about our products and services?

Great service

Report a concern   May 29, 2026 — Rated 10 out of 10 by P.A.N.F. Wheat Ridge Cyclery
What do you like about our products and services?

Excellent staff and great products


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