Customer Testimonials
Everyone in the store is attentive and so kind and wanting to help. Will was great to work with. He was patient and ready to show me everything I asked about. He was very knowledgeable and helped me make my decision in buying the bike from them. I would recommend the store to anybody looking for a bike.
It was helpful.
Staff are knowledgeable and give the impression that their first priority is to help you.
We selected a couple Velotric bikes after being thoroughly informed about them by Dan ... so far we love the bikes, yet we are still clearly in the early phase of owning them; getting them registered and working through setting up the app and heart rate monitor.
I was shopping for an electric bike, which I don't know anything about. I rented one and loved the ride but wasn't comfortable for they didn't have a bike that fit me, The customer service was great. He listened to my concerns, needs and wants as well as explained the different bikes.
Servicio
We found the customer service to be very 'patient and kind' and that all whom we talked to were very eager to help, and Dan is truly a 'knowledge pool' when it comes to bikes and accessories.
Great selection of bikes and accessories.
Customer service, care, friendliness and knowledge.
Quality but more than anything, the people
Friendly service by knowledgeable person.
All my requests of repairs were carried out without and problems, very happy with result compared to the last dealings i had with your mechanic.
The latest on the market
Excellent and reliable repairs.
Had what I needed, a 1632 coin battery, and installed it for me.
Great service. Everyone was extremely helpful with my bike purchase.
My first time visiting. Friendly and welcomed me. Took care of my issue immediately was able to fix my bike same day. Will definitely be back.
Customer service is phenomenal including the work that they do. Scott was very helpful and genuine. Thank you Phat tire for providing excellent service and fantastic employees to help out our community here in Rogers.
不明点の説明等、丁寧でわかりやすく気持ちの良い対応でした。
今後ともよろしくお願いします。
Quick and quality
Bon service à la clientèle
Bonne recommandation
Gens aimable et courtois.
Customer service is fantastic
初心者にも分かりやすく、店員さんの対応がとても丁寧で安心できました。
The people at Trek are always kind and easy to work with. The repair services are quality and efficient!
Customer service was excellent
スタッフの皆さんが訪れるお客様に対し真摯に対応していただいていることが伝わってきます。本当に素晴らしいお店だと思います。
My terra trike evo has 3060 miles. Got new tires and some repairs done after a crash. Great job and friendly knowledgeable staff.
Your store in Evanston has very good customer service. Can get very busy on the weekends. I have been enjoying my trek bike for several years now.
Good people and Good products
Great customer service from Dave