Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by Paul Bolton Martin's Bicycle Shop
What do you like about our products and services?

Great selection, friendly knowledgeable staff, repair shop is top notch.

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.M. The Bike Lane - Reston
What do you like about our products and services?

Walked in with a broken pedal, sold and installed new ones in 10 minutes. Shown to options and each explained well. Friendly service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.G.N. Lewes Cycle Sports
What do you like about our products and services?

Great service and knowledgeable staff

Report a concern   May 28, 2026 — Rated 10 out of 10 by Brenda Hedrick Bike Line of Middletown
What do you like about our products and services?

Great service! We no sooner dropped my bike off that we got a call saying it was ready.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.Z. Ridley's Cycle
What do you like about our products and services?

You're the best. Easy check-in. Quick turnaround. Everybody's super nice and helpful. I'll always bring my bike to Ridley's.

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Santa Barbara
What do you like about our products and services?

Great service and always very helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Pamela Jasper Bike Mart - White Rock
What do you like about our products and services?

Bike service was great; Brian was very polite, knowledgeable and answered all my questions. The store is stocked with the necessities.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.S. Just For Freaks GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Promte Antworten.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Richard Sievers Summit Bicycles - Burlingame
What do you like about our products and services?

I have been a customer here at Summit Bicycles for 22 years now, purchased now 5 bicycles in all that time, the maintenance is top notch, customer service very responsive, and big Fan of Trek products.

Report a concern   May 28, 2026 — Rated 9 out of 10 by A.L. Landry's Bicycles - Charlestown
What do you like about our products and services?

The mechanics are real cool and nice. always had a good experience even if I don’t own a bike. they always fix my scooter for me.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.H. Wheels In Motion
What do you like about our products and services?

The gentleman who fixed my moms bike was very patient with her, he was fast with the repair she wanted, and very clear about expectations. My mom was even rude for a moment but he handled it with grace and gave me the moment I needed with my mom. Excellent service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.B. Pedal! Bicycle Co
What do you like about our products and services?

Amazing shop. Amazing help. 10/10. Would def buy again! Kyle serviced all my needs

Report a concern   May 28, 2026 — Rated 10 out of 10 by Samantha Lowe The Bike Shop South
What do you like about our products and services?

Incredibly helpful, both as soon as I entered the store (carrying a baby and wheeling a bike - had several offers of help), and with the bike itself (the lovely man who helped me really took the time to make sure the part I needed for a bike trailer for that same baby was installed correctly, and that when I got it home I would attach the trailer correctly and safely). The ever excellent service and care is why I've bought both my bike and my husband's bike from your store. Thanks again for all your help.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Eduardo Frias Thomet Radsport - Bicycle Obsession
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr freundliches Personal und sehr kompetent 👍 sehr schöner Werkstatt.
Top Auswahl, weiter so 😄

Report a concern   May 28, 2026 — Rated 10 out of 10 by E.C.M. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Super fast, friendly, professional and reasonably priced

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mike Jones Scott's Cycle
What do you like about our products and services?

Friendly and knowledgeable, the Scotts team makes me feel like part of the family. I know I'm getting expert service and they stand behind their work.

Report a concern   May 28, 2026 — Rated 9 out of 10 by T.C. Trek Bicycle Blacksburg
What do you like about our products and services?

I trust the Trek team for its product knowledge and quality service. Never had an issue.

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.G. Velo Köbi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

tip top, die ganze Abwicklung, freundlich, unkompliziert und effektiv - das Bike hat sich besser als Neu angefühlt und ausgeschaut! (nach 6 Jahren) Also rund um sehr empfehlenswert. Besten Dank für den super Service ans ganze Team - Gruss First name removed

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.W. S & W Sports
What do you like about our products and services?

I went in for a bike fitting with Tim. He spotted the problem and made the nessacery adjustments. I am now riding pain free !!
Thank you, Tim and sw sports.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Jenn Simon 2nd Avenue Sports
What do you like about our products and services?

We purchased two gravel bikes this spring. Ray assisted us with the selection and all the necessary accessories. His service was excellent, and we were very satisfied with his assistance. We look forward to purchasing our next bikes from 2nd Avenue Sports.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Joni Kerr Harper's Cycling & Fitness
What do you like about our products and services?

Friendly and professional service. Communication was excellent. We are fortunate to have this business in our community!

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.O. Eddys Bike Shop North Olmsted
What do you like about our products and services?

We bought an e-bike online, and when we went to pick it up, Joe brought it out of the back and said, "Wow, this is a little too big for you." So, he put us in a smaller e-bike, helped us with all the accessories, and we really love our new e-bike!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Ian Mcdonald Ridley's Cycle
What do you like about our products and services?

Came into the shop after crash with snapped derailleur & the staff couldn’t have been more accommodating. Even offered me first aid items to clean up my bloody leg. Fixed my bike in no time. Thank you very much for a great service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.P. Cycles Cadieux
What do you like about our products and services?

La gentillesse et la disponibilité du personnel. Le service de qualité. J’en suis à mon 4e vélo à cette boutique. Je leur fait confiance.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.S. Mike's Bike Shop
What do you like about our products and services?

Good quality

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.S. TWO BROTHERS BICYCLE COMPANY
What do you like about our products and services?

Very informative and easy to deal with! Highly recommend. I will be back for service and future bike purchases.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Faw Holtes Eltener Fahrradprofi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Vakmanschap en service

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.D. Towpath Bike
What do you like about our products and services?

Competent, friendly staff. Bike well-serviced.

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.F. Red Rocks Cycling Co.
What do you like about our products and services?

Excellent service and a great privately owned small business. Always appreciate the service and attention to detail.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Josh Nichol Trek Bicycle Folsom
What do you like about our products and services?

Very helpful, patient, and knowledgable


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