Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 10 out of 10 by Adam Jefferson Trek Bicycle Store of Fort Lauderdale
What do you like about our products and services?

Very friendly staff quality service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.S. Landry's Bicycles - Needham
What do you like about our products and services?

Very helpful and knowledgeable.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.B. Trek Bicycle Issaquah
What do you like about our products and services?

I don’t have a lot of say about the products because i just bought something and haven’t used it yet, but the service is great. Wes is very knowledgeable about everything and is very friendly and welcoming. Would definitely recommend Trek.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Tristan Gilliam Trek of CLT South
What do you like about our products and services?

So helpful and serviced my bike quickly

Great folks

Report a concern   April 3, 2026 — Rated 10 out of 10 by Bill Huhtanen Trek Bicycle Store of Boca Raton
What do you like about our products and services?

The Trek Bicycle Store of Boca Raton offers quality products and a staff of friendly, knowledgeable professionals.

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.S. Campus Cycles - Denver
What do you like about our products and services?

Ned did an outstanding job!

Report a concern   April 3, 2026 — Rated 10 out of 10 by N.K. Trek Bicycle Columbia Maryland
What do you like about our products and services?

Knowledge and friendliness of the staff. Great customer service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.A. The Kind Bikes and Skis
What do you like about our products and services?

Service with Kind is excellent. I trust the technicians to take care of my bike

Report a concern   April 3, 2026 — Rated 10 out of 10 by B.S.S. Holmes Cycling and Fitness
What do you like about our products and services?

The staff is the best.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Asher Rhodes Trek Bicycle Spring House
What do you like about our products and services?

Excellent customer service. Great sales

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.S.C. Outspokin Bicycles
What do you like about our products and services?

mostly it's the friendly, knowledgeable staff

Report a concern   April 3, 2026 — Rated 10 out of 10 by William Metzgar Trek Bicycle Store - Middletown
What do you like about our products and services?

the quality and experince of the personel

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.E. Landry's Bicycles - Norwood
What do you like about our products and services?

Great service, excellent staff, great responsivity.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.H. Bike Mart - Richardson
What do you like about our products and services?

Everything!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Thad King Pasadena Cyclery
What do you like about our products and services?

I went in for a sale item and ended up buying two upgraded items also on sale. The staff was very friendly and helpful. The bibs that I purchased are made with quality and care.

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.A.S. Trek Bicycle Burlington
What do you like about our products and services?

Guys that helped us pick a bike were very knowledgeable, efficient, professional. They certainly know what cycling is all about and seem to not only have “book knowledge” but also a personal experience that helps them advice their clients.
Also the bikes are great.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.F. Towpath Bike
What do you like about our products and services?

The customer service is GREAT

Report a concern   April 3, 2026 — Rated 10 out of 10 by B.D. Trek Bicycle Champaign
What do you like about our products and services?

The service was excellent. Took care of my problem in a short amount of time.

Report a concern   April 3, 2026 — Rated 10 out of 10 by L.R. Raschiani
Cosa ti piace dei nostri prodotti e servizi?

Tutti gentili e competenti

Report a concern   April 3, 2026 — Rated 10 out of 10 by Laurie Cote Ridley's Cycle
What do you like about our products and services?

Great bike mechanics and they don't oversell their services. Reliable time line. Highly recommend.

Report a concern   April 3, 2026 — Rated 10 out of 10 by F.R. Trek Bicycle Upper West Side 72nd
What do you like about our products and services?

Five Stars Service 🫵⭐️⭐️⭐️⭐️⭐️

Report a concern   April 3, 2026 — Rated 10 out of 10 by Samuele Prato MARCHISIO BICI MILLESIMO
Cosa ti piace dei nostri prodotti e servizi?

Qualità e competenza

Report a concern   April 3, 2026 — Rated 10 out of 10 by N.A.C. Wheelworx Bike & Triathlon Store Charlestown
What do you like about our products and services?

Staff were very friendly and professional. Bike booked in couple of days in advance, dropped in afternoon before and was ready next day.

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.C. Total Sports
What do you like about our products and services?

Great service as always, strongly recommend

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.B. Trek Store Greenville
What do you like about our products and services?

This was my first mountain bike purchased from trek, so I’m new to the brand. The first outing with the bike was great; the bike performed well on a on an intermediate level course and was very stable for someone having not ridden in close to 20 years.

The entire sales process was fantastic. Amy at the Greenville store was super positive and non-judgmental for somebody just getting into mountain biking, which I really appreciated. It definitely felt like a family experience.

Report a concern   April 3, 2026 — Rated 9 out of 10 by R.S. Cyclesmith - Halifax
What do you like about our products and services?

Very efficient and pleasant staff.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.A. Trek Bicycle Lake Grove
What do you like about our products and services?

Great job gang! Bike tune up was excellent

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.B. The Spinning Spoke
What do you like about our products and services?

Always have excellent service!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Kathleen Trench Trek Bicycle Vienna
What do you like about our products and services?

Great service! Helped me find the right bike and make the right adjustments. I feel confident going back in that I’ll get great service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by W.C.M. Trek Bicycle Janesville
What do you like about our products and services?

Always great service. Even for my old stuff. Cleats for old shoes in this case.


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