Customer Testimonials
Very friendly staff and excellent service!
The service folks very kind and efficient and do excellent work
Friendly service and quick turnaround.
Always great knowledgeable service
Personalized service is great.
Bought 3 bikes , great service!
The employees are friendly and knowledgeable.
The bike mechanic was very accommodating when I needed a bike serviced on very short notice for 50 miler and the shop had a two week backlog on tune-ups. He inspected the bike which is 25 years old and hasn’t been ridden in a decade, changed the tubes and seat while we waited. Excellent customer service.
Staff was knowledgeable and friendly. They didn't seem like they were trying to upsell past our actual needs and respected our budget.
The service at Bike Authority is top notch. Great products and great service!
Knowledgeable staff and great products.
Great staff
La atencion puntual y amable
Another great experience at the Schererville Trek Store for the purchase of my second bike from them! Appreciate Ed and Maddie. Both were fantastic and unfazed by how busy the shop was at the time I was there. Very patient and helpful!
I bought a pair of cycling shoe and I like it.
Great experience! Both the sales person, Juan, who was very helpful and knowledgeable and the store manager, Stephen, who was also incredibly helpful, knowledgeable and went out of his way to make my experience a fantastic one. I highly recommend Downtown Bicycle Sports Pacific - Vancouver for all your bicycle needs!
Great service department!
Great product! Great service and knowledge!
Freundlichkeit
klare Terminvereinbarung - wenn auch zu langfristig
fachliche Beratung
Abwicklung möglicher Förderungen
Great service
great service during the sale and good availability of product
Friendly, helpful personnel’s.
Great communication and quick
Very fast service!
Der höflicher empfang
Kompetente erklärung
Rasche abwiklung
Service, quick and good!
Staff is always extremely accommodating. Very professional and knowledgeable.
Omar was very helpful and gave us a lot of guidance to get the best option for our kid
Very professional service. They do what they sell.

Great Service dept !! top notch technicians and knowledge and great attitudes and always respectful and quick with the wit. old guy with 26er Santa Cruz will always be coming back Thanks . .