Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   March 31, 2026 — Rated 10 out of 10 by Scott Osborne Wheel & Sprocket, Evanston
What do you like about our products and services?

Great service. Good products

Report a concern   March 31, 2026 — Rated 10 out of 10 by J.R. Bike Mart - Prosper
What do you like about our products and services?

Expert technical service!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Thomas Belleville Trek Bicycle East Providence
What do you like about our products and services?

Excellent customer service!!!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Will Botens Rochester Bike Shop
What do you like about our products and services?

Great products and knowledgeable sales staff. Skilled mechanics with short turnaround times.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Brian Lesko Atlanta Cycling - Ansley
What do you like about our products and services?

Everything! Wouldn't shop for bikes anywhere else!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Michael Cruz Jay's Cycles
What do you like about our products and services?

Rich is the best! Really nice and super honest.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Torsten Otto Bikes'n Boards Wetzlar
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Bikes'n Boards Wetzlar kann ich uneingeschränkt weiterempfehlen. Sehr freundliches und kompetentes Personal. Immer ein offenes Ohr, hilfsbereit und lösungsorientiert im Sinne des Kunden. Immer gerne wieder.

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.S. Bikes Palm Beach
What do you like about our products and services?

excellent

Report a concern   March 31, 2026 — Rated 10 out of 10 by S.R. Berni´s Bikeshop
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetente Beratung, Ehrlichkeit und gute Qualität

Report a concern   March 31, 2026 — Rated 10 out of 10 by D.L. Trek Bicycle Lawrence
What do you like about our products and services?

Lizzie has done a great job servicing my bikes....talented and conscientious!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Paul Wilhite Rutabaga Paddlesports
What do you like about our products and services?

The staff took the extra time to walk me through my confusion about roof racks and guided me to a very satisfactory solution

Report a concern   March 31, 2026 — Rated 10 out of 10 by Dennis Heidebreck Cruiser King St. Peter-Ording
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die freundliche Art. Alles sehr ungezwungen und problemlos. Wir buchen gerne wieder.

Report a concern   March 31, 2026 — Rated 10 out of 10 by S.A. Xabia's Bike - Denia
¿Qué es lo que le gusta de nuestros productos y servicios?

El personal amable y rápido.

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.G. Bike Mart - Richardson
What do you like about our products and services?

Very knowledgeable and seemed to focus on getting me the right fitting bike and not just the sale.

Report a concern   March 31, 2026 — Rated 10 out of 10 by E.D. S & W Sports
What do you like about our products and services?

Steve was awesome.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Sally Pregitzer South Lyon Cycle
What do you like about our products and services?

South Lyon Cycle is the MOST customer service business I have the pleasure of doing business with. They are friendly, helpful, and go way beyond the norm to assist.
I have purchased a few bikes there and would highly recommend them. My last purchase was a CLASS1 e-bike. I’ve had it about 5 years. I get their Spring tuneup and follow all recommendations to keep it in perfect running condition. I’ve also bought some accessories and a bike rack there.
They are always price competitive and assist with assembly of your purchase.
They are the BEST!

Report a concern   March 31, 2026 — Rated 10 out of 10 by R.S. Landry's Bicycles - Boston
What do you like about our products and services?

Declan in service was terrific! He solved all my issues and was friendly, efficient and so helpful. He went above and beyond,

Report a concern   March 31, 2026 — Rated 10 out of 10 by Mario Münch BIKEpoint Wiesner - Hoyerswerda
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Der Service ist immer kompetent und zuverlässig!

Report a concern   March 31, 2026 — Rated 10 out of 10 by F.R.R. Codigo bike
¿Qué es lo que le gusta de nuestros productos y servicios?

Son unos profesionales. Me compré una bici practicamente de rebote, por lo que tengo muy poca idea de este mundillo. Me aconsejaron, respondieron a todas mis dudas, que no eran pocas; y me hicieron todo el trabajo tal y como acordamos. Incluso me dejaron llevar las piezas que cambié, algo que me dio muchísima confianza. Mientras viva por aquí no creo que cambie de taller, la verdad.

Report a concern   March 31, 2026 — Rated 10 out of 10 by J.E. Trek Bicycle Bristol
What do you like about our products and services?

Always very helpful staff

Report a concern   March 31, 2026 — Rated 10 out of 10 by Elise Lemire ABC Bicycles on 4th Street
What do you like about our products and services?

ABC Bicycles put together my bike after I brought it on the plane from NY for a coast-to-coast ride. The service was fantastic on all fronts. Everyone was very friendly and knowledgeable. Great bike shop!!!

Report a concern   March 31, 2026 — Rated 10 out of 10 by N.S. Trek Bicycle Johannesburg
What do you like about our products and services?

Hi there
This is the second time I am replying to you .I am a huge Trek fan. Always have been. Have only ever ridden Trek bikes I. have had dealings with Trek Bikes Fourways for a long time & and the service is always excellent. I really want to thank Matt for all his efforts & help in sorting out my recent bike issue. However when I collected my bike last week I was told that the bike was test ridden . When I went out for a ride after I collected my bike there was a bad rattling sound coming from the back wheel. Lucky for me the guy I was riding with knows more than me & we noticed the break shoe at the back was completely loose . Whoever worked on the bike left it loose & clearly it was not test ridden . Most dissappointing !!!

Report a concern   March 31, 2026 — Rated 10 out of 10 by P.C. Cycle Paul Vaudreuil
What do you like about our products and services?

Quite pleased with experience ,friendliness & informative on details of worked required & delivered.

Our 👍 thanks

Report a concern   March 31, 2026 — Rated 10 out of 10 by A.M. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Große Auswahl an sehr guten Fahrrädern,
sehr gute Verkaufsberatung,
Entgegenkommen beim Preis und
sehr gute Erklärung der Funktionen bei der Übergabe des Fahrrades.
Gerne würde ich noch ein Heft mit der Beschreibung der einzelnen Funktionen bekommen.
Danke.
Name removed

Report a concern   March 31, 2026 — Rated 10 out of 10 by Michael Ward Trek Bicycle Wildwood
What do you like about our products and services?

Attention to detail.

Report a concern   March 31, 2026 — Rated 10 out of 10 by S.G. Cyclery USA - Redlands
What do you like about our products and services?

Excellent service, very knowledgeable staff!

Report a concern   March 31, 2026 — Rated 10 out of 10 by C.C. Woolley G's Bike and Fitness
What do you like about our products and services?

Great service and the ppl were very helpful in helping me with my purchase

Report a concern   March 31, 2026 — Rated 10 out of 10 by 트렉 송파점
What do you like about our products and services?

다들 너무 친절하시고 상세하게 알려주십니다.
자전거 타는법이나 자세 요령 등도 함께 알려주어 다음에도 트랙에서 구매를 꼭 해야겠다고 생각했어요.

Report a concern   March 31, 2026 — Rated 10 out of 10 by P.H. Cycles UK Chelmsford
What do you like about our products and services?

Very friendly, helpful and unintimidating for a newbie.

Report a concern   March 31, 2026 — Rated 10 out of 10 by J. Bejust bicycle
What do you like about our products and services?

빠른 답변이 좋아요


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