Customer Testimonials
Der höflicher empfang
Kompetente erklärung
Rasche abwiklung
Service, quick and good!
Staff is always extremely accommodating. Very professional and knowledgeable.
Omar was very helpful and gave us a lot of guidance to get the best option for our kid
Very professional service. They do what they sell.
Great service and communication. I liked that you phoned to tell me what work was needing done to the bike and to check that I wanted it done.
Quality work, reasonable prices and quick repairs.
Bought before
Thank you for fixing my bike (replacing the detailer) same day :)
Very attentive service! Listened and gave options for us. Our daughter is very excited about her new bike!
Just had another great service experience at Broadway. Quick, no upselling, and priced fairly.
Mike the technician does a great job. He is very knowledgeable and personable.
Everything!
Service was amazing
Rapidité et efficacité du support technique
Honesty
Everyone at Cycle Therapy seems to go above and beyond in customer service. I appreciate their straightforward, down to earth, and generous approach. They've been my go-to for cycling these past 5 or so years. And have supported me in selling my used bicycles. I couldn't recommend Matt and team enough. Thank you!
The service guy attended me immediately and was clear in what was covered under warranty and not. The price for the service I required was reasonable.
Thorough & honest
every person that works in your shop is very knowledgeable and helpful it’s nice to deal with a shop that works hard to keep up with all the new technology we appreciate it
Great customer service
Me and my wife visited several bike shops in the area and Kenetic Cycles staff were the friendliest and most professional shop we’ve been to.
We don’t live close but will drive the extra distance to them for servicing and gear.
We got two bikes and various equipment from them.
The owner Bruce was a great guy.
Kim was wonderful in helping me explore types of bikes and understand options. She kept me updated about relevant inventory by email and, even though she wasn't in the shop on the day I made my purchase, she made sure the shop staff had all the info they needed. And they were great too! Very excited about my new bike and appreciative for your services. You'll see me again!
The bike fit process was exceptional. Tyler worked to ensure every detail was addressed for my wife’s new Yeti!
Excellent service
Great experience from start to finish. Brought in an old coaster brake bike that hadn't been ridden for many years. The team looked it over and quickly determined that work that would be needed to get it ridable again. They estimated that it would be ready in a few business days (which was fantastic, seeing as this this is busy time of year) - and it was actually done in one day. Couldn't have asked for better service.
Very friendly, attentive and knowledgeable staff.
No guff, straight shooters, kind and honest.
The guys who repaired my bike were AMAZING!!
Very fast service!