Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 24, 2026 — Rated 10 out of 10 by B.B. Mole Hill Bikes
What do you like about our products and services?

Great customer service and expertise

Report a concern   May 24, 2026 — Rated 10 out of 10 by S.H. Biketown USA
What do you like about our products and services?

The gentleman who helped us find a bike for our daughter was very knowledgeable and helpful. He took lots of time to get the right fit for her bike and helped her look at colors before we ordered the bike.

Report a concern   May 24, 2026 — Rated 10 out of 10 by M.W. Bickel's Cycling & Fitness
What do you like about our products and services?

The service was friendly, quick, and the results excellent. Thanks

Report a concern   May 24, 2026 — Rated 9 out of 10 by A.M. Cycle Therapy
What do you like about our products and services?

Fast service with a personal touch.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Debbie Giardini Kegel's Bicycle Store
What do you like about our products and services?

Great service. Knowledgeable people. Only 2 bike shops in Rockford.

Report a concern   May 24, 2026 — Rated 10 out of 10 by G.P. Trek Bicycle Saratoga Springs
What do you like about our products and services?

Service department was very friendly and helpful. We worked with Jeff.

Report a concern   May 24, 2026 — Rated 10 out of 10 by T.S. Longmont Bicycle Company & Front Range eBikes
What do you like about our products and services?

Todd was super helpful at the service shop

Report a concern   May 24, 2026 — Rated 10 out of 10 by Debbie Cardiff Trek Bicycle Maple Ridge
What do you like about our products and services?

Just the best customer service around. The staff that work there (especially in the maintenance & repair department) are so super helpful, and will go above and beyond for no extra cost.

Report a concern   May 24, 2026 — Rated 10 out of 10 by S.N. Riverbrook - Hayward
What do you like about our products and services?

Love the products and knowledgeable, friendly staff able to help with your choices!

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.T. Trek Bicycle Heber City
What do you like about our products and services?

Employee was very helpful and answered all my questions

Report a concern   May 24, 2026 — Rated 10 out of 10 by D.G. bikebarn
What do you like about our products and services?

We purchased a new bike for our son at Bike Barn over the weekend. We called ahead to verify what we were looking for was in stock. When we arrived the staff was friendly and helpful but not pushy. Our son was given the opertunity to ride several bikes in different sizes and not rushed. Pricing was fair and I would recomend them without hesitation.

Report a concern   May 24, 2026 — Rated 10 out of 10 by O.C. Bicycle Habitat - Chelsea
What do you like about our products and services?

Great shop. I always come here with my bike. Love it!!!

Report a concern   May 24, 2026 — Rated 10 out of 10 by I.F. Village Bike Shop
What do you like about our products and services?

I am so happy to know that the Bike Shop has efficient people working there like Kevin.
He checked my bicycle with a smile, advising me about the chain and the air in the tires.
He cares and definitely is very knowledgeable.
Hopefully the manager will give him an incentive because he is a valuable worker!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Ruth Olsen Zach's Bikes
What do you like about our products and services?

Zach's has a nice selection of quality bikes and gear, along with the service/repair side when you need it. The used gear consignment store is a great addition. Pretty much everything you need for your cycling!

Report a concern   May 24, 2026 — Rated 10 out of 10 by 飯村 憂 バイクプラス横浜港北N.T.店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

悩んでいるポイントについてわかりやすい説明があって助かった。

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Beverly Hills
What do you like about our products and services?

The staff are friendly, helpful and make me feel as if they're glad I came in.

Report a concern   May 24, 2026 — Rated 10 out of 10 by K.H. Trek Bicycle Store
What do you like about our products and services?

Great status provided during repair process

Report a concern   May 24, 2026 — Rated 10 out of 10 by D.R. Bike Mart - White Rock
What do you like about our products and services?

Friendly, helpful and fast

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.D. TWO BROTHERS BICYCLE COMPANY - State College
What do you like about our products and services?

James was incredibly helpful and knowledgeable, making the process of trying out and purchasing the bike feel smooth and confidence-inspiring. Thank you, James, and Two Brothers Bicycle Company!

Report a concern   May 24, 2026 — Rated 10 out of 10 by M.P. Longmont Bicycle Company & Front Range eBikes
What do you like about our products and services?

Good e-bikes and very good customer service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by K.K. Main Street Cycles
What do you like about our products and services?

Service is excellent. Great advice and bike rides perfectly.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Mellisa Matt Eldred Marty's Reliable Cycle - Hackettstown
What do you like about our products and services?

Service is exceptional. Jesse took the time to explain all features and adjust the bike for proper fitment.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Rob Reddeman Trek Bicycle Grand Blanc
What do you like about our products and services?

Good selection. Good price. Friendly service. Even though they were busy they took there time to make sure to explain there product and was satisfied with my purchase. Very knowledgeable and helpful

Report a concern   May 24, 2026 — Rated 10 out of 10 by T.R. Trek Bicycle Closter
What do you like about our products and services?

Bicycle is top notch and sales rep Alastair was polite , helpful and knowledgeable.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Ani Bisono Trek Bicycle Albuquerque
What do you like about our products and services?

Great quality and amazing service!!! Everyone is so knowledgeable and friendly! John and Mark treated us very well!!

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.M. Island Life Bikes World Golf Village
What do you like about our products and services?

Personalized efficient courteous service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by B.M. Landry's Bicycles - Westboro
What do you like about our products and services?

The staff and service was excellent and you had exactly the bike I was looking for.

Report a concern   May 24, 2026 — Rated 10 out of 10 by P.B. Cycles Regis
What do you like about our products and services?

C’est la meilleure boutique à Montréal pour la qualité de produits et de service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by P.S. Brickyard Bike Co.
What do you like about our products and services?

The first thing that brought me in was that they were open on a Monday. The staff were friendly and helpful, and the pricing was comparable to my usual bike shop (which is closed on Mondays). I'm going to have to consider changing shops.

Report a concern   May 24, 2026 — Rated 10 out of 10 by B.W. Wheat Ridge Cyclery
What do you like about our products and services?

Service writers were helpful. I needed two tires and they recommended a good set based on my usage.


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